We were impressed and very happy with Ben as our Agent. Selling and buying simultaneously proved to be a lot less daunting experience as we were anticipating. Thank you Ben and your team for all your hard work.
We can't rate Ben and his colleague Michelle highly enough. From the initial meeting where Ben explained the whole sales process through to their ability to find, retain and develop buyers. We were impressed with the multiple strategies Ben has for different scenarios and doubly impressed with his ability to negotiate with the vendors of our new property to aid our sale. Ben & Michelle exceeded our expectation resulting in a fast sale at an excellent price.
Ben was great, him and the wider team made the selling process super easy and as stressless as possible. Highly recommend!
Michelle was great to deal with during our house sale, everything felt easy and we were comfortable we were in great hands from the very start. We got the result we wanted and only have great things to say about Michelle. Thanks so much!
Ben projected confidence with his knowledge on the correct value of what my property was worth.I had no idea on where to start.He was very supportive, I didnt feel pressured to make any decisions.From start to finish he backed up all my questions,what to do to tidy the property up for selling.etc.Thankyou Ben
I recently purchased a property that Ben was marketing for the vendor. I found Ben to be a very professional, enthusiastic and helpful agent. He kept me up to date and informed during the purchase negotiations and provided guidance throughout the process. I could call him (or Dawn) at any time and I would get a quick response. I would be happy to use Ben's services again if the need arises and I would have no hesitation in recommending Ben (and Dawn) to any prospective purchaser/s.
Ben was very easy to deal with and got us a minimal-fuss great result. Thanks Ben.
We found Ben to be very knowledgeable about the local market and realistic about the price and method of sale that would suit our property. He and Michelle efficiently got the initial paperwork completed for us to sign. We had worked with Michelle before and found her to be very professional, honest, encouraging and empathetic. We received regular feedback, both verbal and written, after the open homes. Both Ben and Michelle worked hard to guide us through the process of the property sale to get us the best price. Thank you for your patience and encouragement.
Michelle was friendly & helpful throughout the whole process, nothing was too much hassle. Huge thanks again!
In the initial interview I thought Ben had a good grasp of what was happening in the market at the time. He convinced me to go with an auction so that the price would be more accurate with the current market. He appeared to want to get the best price for me. This was evident at the final stages as he negotiated a favourable price on my behalf. After the initial meeting I was told that the photos would be done that following week and the house would be advertised soon after that. However, it took nearly 4 weeks to have the house put on Trade Me and one more day to have a sign put up. During this period the lack of communication regarding the progress made this time quite stressful. I appreciated Ben’s colleague Michelle Sunderland’s friendly and open communication after Open Homes as well as her detailed reports. Also Ben’s administrative assistant, Laura, was supportive and efficient as she kept me informed of Open Home times and other details. An anomaly with the title was later discovered by my lawyer which therefore influenced the auction as the title was now deemed defective. I asked for another meeting to see what our next step would be. Ben was very positive about keeping up the open homes and viewings. This gave me peace of mind that we could work through this new challenge. This was proven to be right as we had an unconditional offer within a couple of weeks.
Ben and Michelle were awesome from the get-go. Their appraisal was thorough and they were realistic with their indication but worked hard to get top dollar. We sold ahead of time thanks to Ben’s great negotiation skills. Communication was good throughout the open homes and Ben & Michelle balance each other very nicely with their skills complementing each other and rounding off the whole package. Thanks Ben and Michelle, we are so glad we used you to sell our home!
