Our profile

Our reviews

  5  
97 reviewsacross 26 different locations, showing 12.
Our qualities as told by our client reviews: supportive, proactive, friendly, well-prepared, clear communication, local expert.
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Buyer review
Great to do business with, very professional
15 days ago
Great to do business with, very professional

Communicated well and understood our requests, made the process simple and stress free.

Jacqueline McGearty

Jacqueline McGearty

  4.9   (17 reviews)
Seller review
Exceptional from start to finish
24 days ago
Exceptional from start to finish

Jacque was an absolute pleasure to work with throughout our property sale. She was professional, knowledgeable, and incredibly supportive every step of the way. Her communication was outstanding, always keeping us informed and making sure we felt confident in every decision. Jacque went above and beyond to ensure the process was smooth and stress-free, and her dedication truly showed. We really appreciated her honesty, hard work, and genuine commitment to achieving the best outcome for us and so quickly! Highly recommend Jacque to anyone looking for a reliable realestate agent.

Jacqueline McGearty

Jacqueline McGearty

  4.9   (17 reviews)
Buyer review
Top agent that listens to your needs.
24 days ago
Top agent that listens to your needs.

My husband and I recently purchased our first NZ home. The process was a little unknown to us, but Jacqueline made us feel secure throughout the process. Her communication skills and patience was excellent, answering all our questions and urgent tasks (often assisting after hours). Her knowledge in the market helped us securing our home with great ease. We are so blessed to have found our forever home and hugely grateful for all your help Jackie. Not only a top agent, but a beautiful person. We cant recommend you enough.

Jacqueline McGearty

Jacqueline McGearty

  4.9   (17 reviews)
Seller review
Sue is a highly experienced agent with great energy, always focused on the best outcome
about 1 month ago
Sue is a highly experienced agent with great energy, always focused on the best outcome

Sue sold our previous home, and we were very happy with both the experience and the result. For that reason, she was our first choice when it came time to sell our current property. We have always found Sue to be professional and knowledgeable, with an excellent understanding of the wider Ponsonby area. We greatly value her advice and would happily recommend Sue Hatton.

Sue Hatton

Sue Hatton

  5   (23 reviews)
Buyer review
Genuine with great communication
about 1 month ago
Genuine with great communication

I was really impressed with Charlotte's quick communication and her dedication to tracking down answers to any questions I had about the property. She supported us through the complete end-to-end process, from our initial viewings right through to helping us navigate the auction process. Charlotte is fully professional, but she also brings a personal, softer touch that she recognised we needed to assist us through the process. Very grateful to have had Charlotte as the agent we worked with.

Charlotte Inglis

Charlotte Inglis

  5   (38 reviews)
Seller review
Well Placed for Family Living
about 1 month ago
Well Placed for Family Living

Positioned on a gently sloping site, this inviting 1960s two level weatherboard home enjoys a peaceful setting just moments from Titirangi Village. Designed to capture natural light and outlook, the upper level forms the social heart of the home, with open plan living and dining beneath vaulted ceilings, a wood burner creating warmth through the cooler months, and wide windows framing leafy surrounds with glimpses of the harbour beyond. A short step down from the kitchen and dining area reveals a cosy second living space, ideal for relaxed evenings or flexible family use. The home offers four bedrooms in total, with two double bedrooms and a family bathroom on the upper level. On the lower level, two further bedrooms provide flexibility for family living, including a private master suite with ensuite, walk in wardrobe, and direct access to a sheltered deck. This level also includes a versatile storage room, currently configured as a child's bedroom. Outdoor living is well suited to both entertaining and everyday family life, with expansive decking, rolling lawns for children to play, and a covered outdoor patio with a wood fireplace, creating a welcoming space for year round gatherings. Comfortable, well located, and rich in lifestyle appeal, this is an ideal family home for those looking to settle into this sought after community, with excellent local primary schools, the village, and west coast beaches all close by.

Lynn Lacy-Hauck

Lynn Lacy-Hauck

  5   (39 reviews)
Seller review
Perfect balance of experience and empathy
about 1 month ago
Perfect balance of experience and empathy

We had a brilliant selling experience working with Lynn. She immediately connected to our mid-century home and why we loved it and identified the type of buyers most likely to purchase (bang on). She has a terrific design eye and her notes on how best to present the property, and method of sale were absolutely on point. She and Charlotte are a great team. They listened to us, but took responsibility for the campaign; they reassured us when necessary but flagged potential issues that we should address; they prepared us for a modest outcome and delivered a sensational result. In short, a perfect balance of professional and supportive. I don't know what magic they did in the background preparing the purchasers but they certainly weaved quite the spell around our house. We would recommend Lynn and Charlotte in a heartbeat – they are trustworthy, thorough and market-savvy agents and also just lovely people to have on your side during the stressful business of selling a home.

Lynn Lacy-Hauck

Lynn Lacy-Hauck

  5   (39 reviews)
Seller review
Excellent motivation, advice and communication
about 1 month ago
Excellent motivation, advice and communication

Demonstrates strong market knowledge. Led us expertly through the house selling process. Went the extra mile. Superb throughout

Sue Hatton

Sue Hatton

  5   (23 reviews)
Seller review
Amazing real estate agents!
about 2 months ago
Amazing real estate agents!

Sue and Jo were absolutely outstanding to work with, and we couldn’t be happier with the result they achieved for us. From the very beginning, they worked tirelessly on our behalf, taking the time to present all the available marketing options and helping us feel confident in the direction we chose. What truly impressed us was their ability to sell our property using a soft marketing campaign targeting select buyers, something we hadn’t originally planned. Not only did this save us the stress of open homes and going to auction, but they also secured a price we were genuinely happy with. Throughout the entire process, Sue and Jo were incredibly professional, highly communicative, and always quick to respond to any questions we had. Nothing ever felt like too much trouble, and their approachable, supportive manner (and great sense of humour!) made the whole experience seamless and reassuring. Their deep knowledge of the local area, combined with years of real estate experience and Jo’s expertise in marketing and social media, proved to be a powerful combination. They are both hardworking, tenacious, and genuinely dedicated to achieving the best outcome for their clients. We wouldn’t hesitate for a second to work with Sue and Jo again and highly recommend them to anyone looking for exceptional real estate agents.

Sue Hatton

Sue Hatton

  5   (23 reviews)
Buyer review
10/10! Would Recommend in a Heartbeat.
about 2 months ago
10/10! Would Recommend in a Heartbeat.

We had an amazing experience working with Charlotte, to purchase our first home. She is incredibly approachable, knowledgeable, and genuinely cares about the people she works with, which really shows throughout the whole process. What stood out most was how easy she made everything feel. Communication was always clear and timely, and we felt supported every step of the way. By the end, she honestly felt more like a friend than just our agent. We’ve now moved in and are starting to make the house our home, and we couldn’t be happier with how everything came together. As an added bonus, she also shared a list of trusted contacts, which has been super helpful getting everything sorted post move. We would recommend her to anyone without hesitation, you’ll be in very good hands.

Charlotte Inglis

Charlotte Inglis

  5   (38 reviews)
Seller review
Amazing real estate agents!
about 2 months ago
Amazing real estate agents!

Sue and Jo were an absolute pleasure to work with, and we couldn’t be happier with the result they achieved. From the outset, they worked tirelessly on our behalf—clearly presenting all available marketing options and giving us complete confidence in the direction we chose. What stood out most was their ability to successfully sell our property through a targeted, soft marketing campaign to select buyers- an approach we hadn’t initially considered. Not only did this remove the pressure of open homes and going to auction, but it also delivered a sale price we were genuinely delighted with. Throughout the entire process, Sue and Jo were highly professional, consistently communicative, and always quick to respond to any questions. Nothing ever felt like too much trouble, and their approachable, supportive style, paired with a great sense of humour, made the experience smooth and reassuring from start to finish. Their in-depth local knowledge, combined with years of real estate experience and Jo’s strength in marketing and social media, proved to be a powerful combination. Both are hardworking, driven, and truly committed to achieving the best possible outcome for their clients. We wouldn’t hesitate to work with Sue and Jo again and wholeheartedly recommend them to anyone seeking outstanding real estate agents.

Jo McDonald

Jo McDonald

  5   (10 reviews)
Seller review
Lynns experience and knowledge in the real estate market is worth Gold.
2 months ago
Lynns experience and knowledge in the real estate market is worth Gold.

“I had an excellent experience working with Lynn and her team ( with special thanks to Charlotte). Lynn has great market knowledge, she is professional and very proactive throughout the sale of our home. Lynn’s guidance made the process smooth and efficient, and it was fun. She suggested we stage the house which I 100% recommend. I highly recommend Lynn to anyone looking to sell their home , she just knows her stuff”

Lynn Lacy-Hauck

Lynn Lacy-Hauck

  5   (39 reviews)
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