Mike and his team were fantastic, from the beginning right through to the end. The communication was outstanding and we felt really supported through the whole process making it extremely easy. They delivered - getting it sold at auction within the band they had appraised it at. Couldn’t be happier with the whole experience. Would highly recommend.
Mike Robson
We had an excellent experience working with Mike Robson's Ray White Mt Eden real estate team and would have no hesitation in recommending them. Mike Robson, James Wang and Sarah Robson all contributed to making the process highly organised, efficient and proactive. The marketing process was handled very well from the outset, with clear staging options, a forward plan and all documentation provided promptly. Communication throughout the campaign was excellent, and we were kept well informed through regular WhatsApp updates, weekly reports and feedback following each open home. As we were based out of town, their willingness to assist with providing access to tradespeople and helping coordinate matters at the property was particularly valuable and made the whole process considerably easier for us. We also appreciated the practical advice they provided throughout the sale process, including recommendations around simplifying legal clauses where appropriate to make the agreement clearer and more workable for both parties. The team assigned to our property were professional, responsive and extremely helpful from beginning to end. Their auctioneer was also outstanding — highly skilled, confident and absolutely exceptional at his role. Overall, we were very impressed with the service we received and would highly recommend the team to anyone considering selling their property.
Mike Robson
Dean is a very diligent agent with excellent and prompt communication and expert, up to date insights about the market. He was bang on about everything and especially the result which I am very happy with. Buying and selling homes can be daunting and life changing decisions must be made. It is essential that the agent can confidently guide you through the process. Dean has these qualities in spades. I cannot recommend him more highly.
Dean Tuffley
Dean & Ani were brilliant. Great communication, insight & overall experience.
Dean Tuffley
From the very first conversation we had about selling our home, she understood our 'why' - and that was our focus throughout the entire process. It was an exceptional marketing campaign, lots of hustling behind the scenes with potential purchasers, constant and regular communications, and professionalism throughout. Our auction day exceeded our expectations! It felt like a true team effort to get the result we wanted.
Lisa Westerby
The process, detail, talent and technical abilities of Dean Tuffley were second to none. The sale of our property was fulfilled to a level above where we'd expect, we believe this was off the back of the abilities of Dean and his process as an agent. Dean is on speed dial for any future purchase or sale and my recommendations to anyone looking for an agent are simple - 'use Dean'
Dean Tuffley
Dean and Ani took the time to understand our needs and provide sound advice along the way. A most professional and respectful experience.
Dean Tuffley
Dean and Ani were exceptional. This was a particulary stressful time for us and they made it so much easier. I have used agents before but never had this level of service. Kind, sharp, professional, understanding and they really know their stuff. They deserve every penny of their commission. We look forward to using their services in the future.
Dean Tuffley
Selling a house in the current market is definitely challenging, but James and Mike made selling my Remuera property incredibly smooth. They were proactive, professional, and navigated the tough conditions perfectly, keeping me fully informed throughout the entire campaign for 22c Standen Ave. To achieve such a fantastic result right now really speaks to their hard work and expertise. I felt confident I was in great hands the whole time. Thank you!
Mike Robson
We used Robyn and her team to market and sell our renovated villa in Grey Lynn. I interviewed several agents and already knew Robyn from properties I had bought through her, but this was the first time I had used her as a vendor. She came better prepared than the other agents I interviewed. Not with flashy brochures or irrelevant fluff, but with a solid understanding of where the market was, who our likely buyer would be and how best to target them. Robyn outlined a clear strategy from the outset and, when we faced a delay with the balustrade installation, she was able to pivot and coordinate the staging and final details on the fly. As we were overseas throughout the selling process, communication was particularly important. The sale of this home represented a considerable sum to us and wasn’t something we were prepared to entrust to just anyone. We were very pleased we chose Robyn and her team, both with the way the campaign was handled and, ultimately, the result she delivered.
Robyn Ellson
Rachel and Emma helped us find just what we were looking for and were responsive and supportive throughout the process! I was beginning to think we might take a break from the hunt when Rachel steered us to the home that was the right fit for us! Great service. Would absolutely recommend to anyone and will work with again in the future!
Rachel Berry
Rachel was absolutely wonderful to work with. She is incredibly calm, organised and so professional, while also being so warm and understanding. Nothing was ever a problem - she always had a solution and made us feel completely confident that everything was in safe hands. Her vast experience and amazing reputation really shine through, and her network of trusted tradespeople was invaluable. Whenever we needed something done, Rachel had someone exceptional to recommend who was available and ready to assist us. Such a huge help when preparing a home for sale. Selling a home can be incredibly stressful, but Rachel was such a calming presence throughout the whole process. We felt incredibly well looked after from start to finish and couldn’t recommend her highly enough.
Rachel Berry
Ray White Mt Eden (Jared Cooksley Real Estate Limited)
