Our profile

Our reviews

  4.9  
85 reviewsacross 38 different locations, showing 12.
Our qualities as told by our client reviews: honest, well-prepared, friendly, responsive, supportive, local expert, clear communication.
Was this helpful?
Seller review
Great Communicator with Heart
4 months ago
Great Communicator with Heart

We had a wonderful experience working with Xiaoyan. She is truly warm-hearted, sincere, and compassionate, and made us feel supported throughout the entire process. Her positive attitude and genuine care stood out from the very beginning. Xiaoyan was always delighted to help and approached every challenge with enthusiasm and professionalism. No matter what came up, she was quick to find solutions and made everything feel smooth and manageable. What impressed us most was her willingness to go the extra mile. She consistently put in extra effort to ensure everything was taken care of, and it really made a difference. We’re so grateful for her dedication and would highly recommend her to anyone looking for a reliable and caring real estate agent.

xiaoyan Lai

xiaoyan Lai

  5   (3 reviews)
Buyer review
Excellent communicator.
5 months ago
Excellent communicator.

Xiaoyan understood my concerns, addressed my questions with complete answers, and did exactly what she committed to doing, in order to make this an easy process of buying a property. I will absolutely recommend her as an agent.

xiaoyan Lai

xiaoyan Lai

  5   (3 reviews)
Buyer review
Helpful and down to earth
5 months ago
Helpful and down to earth

Alana helped us buy our new home recently. We were purchasing from another part of New Zealand and Alana was extremely helpful during the process, including finding out additional information for us, giving us a video tour, and quickly organising to take us around the property when we were able to fly down to Dunedin. We really appreciated her down to earth approach, and the speed of her communication.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
Seller review
An agent that earns and is worth the coin
5 months ago
An agent that earns and is worth the coin

Alana. thank you so much for picking this up and turning it round. I had a prior agent involved from different company that suggested to sell the premise we should drop the price by considerable amount. I only ever heard from them when i chased them up. . .in fact Alana till you came along i was thinking of undertaken my exams and doing the job myself. You have restored my faith in the industry in dunnos to the point that your my go to agent. Not sure you realise how appreciative I am. Your honesty and can do approach works well with me.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
Buyer review
Took time to answer all our questions.
5 months ago
Took time to answer all our questions.

Alanna was incredibly helpful throughout the entire process. She took the time to explain things clearly, made sure we understood our options, and helped guide us through some important decisions around financing and selling our home. We never felt rushed, and her approachable, personable manner made what can be a stressful process much easier to navigate. The only part of the experience I didn't enjoy was the whole team walkthrough, which felt quite intrusive and confronting. However, that wasn't down to Alanna and doesn't reflect the service she personally provided. Overall, we were very happy with the experience and really appreciated Alanna's support, professionalism, and genuine care throughout the journey.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
Seller review
Provided regular communications and honest feedback.
6 months ago
Provided regular communications and honest feedback.

Alana was always great with communicating and following up with potential buyers. In a hard market she never gave up and worked hard to get a sale.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
Buyer review
Professional and responsive.
6 months ago
Professional and responsive.

Alana Carroll was great to work with throughout the property purchase process. She was responsive, professional, and kept everything moving smoothly from start to finish. Her market knowledge and clear communication made the process much easier, and she was always available to answer questions and provide helpful advice. I would happily recommend her to anyone buying or selling property.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
Seller review
Megan was absolutely wonderful throughout the entire process of selling our property.
6 months ago
Megan was absolutely wonderful throughout the entire process of selling our property.

From the beginning, she was professional, approachable, and always available to answer any questions we had. She kept us informed every step of the way and made what could have been a stressful experience feel smooth and manageable. Her communication was excellent, and we always felt supported and confident in her knowledge and guidance. Megan went above and beyond to ensure everything was handled efficiently and with care. We truly appreciated her honesty, dedication, and hard work, and we would highly recommend her to anyone looking to buy or sell property.

Megan Young

Megan Young

  5   (6 reviews)
Buyer review
Grant Didn’t Even Make It Painful
7 months ago
Grant Didn’t Even Make It Painful

Buying a house is usually a bit terrifying, but Grant somehow made it… enjoyable? He was easy to talk to, genuinely human, knew his stuff, and kept us in the loop the whole way. Great communicator, great sense of humour, zero stress. Would absolutely use Grant again.

Grant McLean

Grant McLean

  4.9   (16 reviews)
Buyer review
Good as g(s)old
7 months ago
Good as g(s)old

Alana provided fast response and help as required to ensure we had a smooth house buying experience despite a short timeline. We also had a positive experience with replacement of a kitchen cooktop noted diring final inspection.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
Seller review
Gets results
7 months ago
Gets results

Grant was patient in communicating and guiding us through the sale process which was difficult at times due to unforseen red tape which was stressful. This lead to a successful result. Thank you Grant.

Grant McLean

Grant McLean

  4.9   (16 reviews)
Buyer review
Fantastic to work with!
7 months ago
Fantastic to work with!

I had a fantastic experience working with Alana. Her communication is top-notch; I was never left wondering what was happening, or what stage of the sale we were in. She was incredibly quick to respond to every question I had, no matter how small. If you're looking for an agent who is professional, efficient, and truly supportive, I highly recommend them.

Alana Carroll

Alana Carroll

  4.8   (25 reviews)
13 - 24 of 85
Ray White Dunedin (Proven Realty Limited)
Contact Ray White Dunedin (Proven Realty Limited)
What information would you like?
© 2026 RateMyAgent