Richelle Willams and Tracy Barnes managed the advertising and managed to secure a tenant for our rental property. They have been very professional throughout the process and have kept us informed at all times. I would highly recommend them to anyone who requires a property manager.
Mark Real Estate
As a new landlord I had no idea what to expect. Richelle was so open and knowledgeable I instantly felt secure with the changes I was making. I cannot thank her enough for the seamless service she and her team provided. The documentation I have revieved is top notch and she really cares for you and your needs as if they were her own. To be backed by a team like this gives me the greatest peace of mind that I am in good hands. A sign of a good agent is one that cares for all parties. She matched me with a great tennant by encouraging me not to rush the process. She provided sound advice when making tricky decisions, and made sure I knew of all my responsibilities to ensure a comfortable and stable tenancy. From the bottom of my heart, thank you.
Mark Real Estate
Such an amazing experience! Richelle and the team from Mark Real Estate made the whole experience so easy. From looking for a property to rent, to helping with the application and sorting all that was required to move in! Can’t thank Richelle and Mark Real Estate enough. I love my new home!
Mark Real Estate
Richelle is very efficient, a great communicator and genuinely cares about our rental property. Nothing is a problem and she often has all the solutions to any given issue sorted within a few hours. We appreciate her efforts with caring for our rental property very much.
Mark Real Estate
Richelle and Tracey have been so proactive, hard-working and conscientious on our behalf. They pre-empt what’s coming and keep clearly yet concise communications. It has been a great experience working with them as we navigated through our first investment property journey.
Mark Real Estate
Richelle was fantastic to deal with from day 1. She is conscientious, responsive, professional. When problems came up she had a plan in place to deal with them, and did so quickly. We felt confident that our home would be well looked after and that our tenants would be dealt with fairly and respectively. If you're looking for a property manager, we would 100% recommend Richelle
Mark Real Estate
Richelle and Tracy have been fantastic. The team have made this whole process easier than expected with thorough checks and making themselves available for viewings and fixes. They have kept me informed along the way without prompting. Cheers team. Well done. Highly recommended.
Mark Real Estate
PEACE OF MIND are the first 3 words that pop into my mind. An absolute necessity if your a home owner renting out your most valuable asset that you've worked your backside off for (still am actually!) Richelle from Professionals took over the management of my property earlier this year and what a godsend. Not living locally you find yourself completely reliant upon your agent not only to collect revenue, but also to ensure your home is being looked after and maintained to a high standard. Every step of the way I have had concise, continuous and transparent communication regarding the condition of my property, any maintenance works and also any tenants concerns. Richelle organised all outstanding tasks that needed completing for the healthy homes standards and arranged all the necessary tradespeople to carry them out, plus the desperately needed repairs and maintenance. I feel Richelle gets it, she gets the stressors and level of anxiety that comes with handing over your home to strangers and I also feel she is genuinely dedicated to ensure your home is honestly and meticulously cared for, couldn't recommend highly enough and truly grateful :-)
Mark Real Estate
