This was our first time renting. The property advisor Madison was so easy to deal with, she explained everything so clearly for me and my fiance who is based in America. I pick up our keys on the 15th of June and everything is ready for move in.
Mark Real Estate
I cannot recommend Maddi & Richelle highly enough. They have been the best property managers I have ever dealt with. Throughout my tenancy, they have always listened to my concerns and treated me with kindness, respect, and professionalism. Any questions I have had have been answered promptly and clearly, and they have been incredibly helpful with the process of moving between rentals. Their communication has been outstanding, with emails and phone calls always responded to quickly and with a friendly, welcoming attitude. Their support, reliability, and genuine care have made what can often be a stressful experience so much easier. I am very grateful for all of their help and would highly recommend Maddi & Richelle to anyone looking for a property management team that truly cares about its tenants.
Mark Real Estate
Fantastic and fast communication! All issues are solved quickly. Everything was so smooth moving in, thanks to the services they provide.
Mark Real Estate
Richelle from the get go was outstanding. Her knowledge of the Upper Hutt market was fantastic, she had a good list of clients lined up and had our property leased almost immediately. Her attention for detail on the pre tenancy inspection is impeccable, has a photo of every inch of the property.
Mark Real Estate
Richelle and the team are the best rental company we have ever delt with very promt with communication. Honest and fair very quick to sort maintenance issues. Very detailed entry inspection and follow up inspections detailing issues that need sorting.
Mark Real Estate
Exceptional agent who rented my property within a month, delivered high‑quality tenants, communicated brilliantly throughout, and showcased outstanding marketing that made the whole process effortless.
Mark Real Estate
Richelle has been fantastic to work with. She helped us get our house rented quickly and handled everything with a high level of professionalism. It’s a huge relief to have a property manager who is so proactive and easy to deal with. We are really happy with the service so far and feel reassured knowing she’ll be looking after our house as if it were her own. If you’re looking for someone who is great at what they do and truly cares, Richelle is the one!
Mark Real Estate
Richelle's experience and market knowledge made this, our first time rental experience to be stress free.
Mark Real Estate
Market knowledge was excellent and communication over exceeded my expectations, super quick to respond. Process went very smoothly, within 48 hours of viewing and applying for a place. I received confirmation of securing the property which was very impressive. Nothing was a problem and any requests were actioned in the quickest most efficient manner. I would highly recommend Mark Real Estate to others looking for the stress-free smooth process of moving or buying. The team also provides other services to help with the move and to help turn things around as quickly as possible. I am very happy with the move and the place. Excellent professionalism and communication with Mark Real Estate. Thank you, Maddison and Richelle Williams for looking after me and helping us settle in. I really appreciate it. 😊
Mark Real Estate
Richelle and Maddison were so speedy with getting everything organised and approved for us. They were amazing with communication and showed such great professionalism! Would highly recommend working with them!
Mark Real Estate
I highly recommend Richelle. She has ensured a high standard vetting process, her communication is excellent. Her management is top notch! She is very experienced, knowledgeble and I trust her implicitly. I feel my property is in save hands.
Mark Real Estate
We've had a great experience with Richelle and the others at Mark Real Estate managing our rental property. Richelle has been nothing other than amazing in letting and managing our property. Unfortunately one tenant proved to be extremely difficult, including being highly disruptive to neighbors and very difficult for Richelle and team to deal with. Richelle was amazing at calmly managing the situation to a successful conclusion - no loss of rent and full recovery of repair costs.
Mark Real Estate
