Exceptional professionalism, empathy and results during a complex family sale

Outstanding professionalism, empathy and results We are incredibly grateful to Trista Townsend of LJ Hooker Dunedin for the way she guided us through the sale of our former family home following the passing of my former husband and the father of my children after his long battle with cancer. As executor of the estate, with my sons as beneficiaries, the sale was complex for a number of reasons and was understandably an emotional and bittersweet process for our family. Trista handled every aspect with exceptional professionalism, efficiency and, most importantly, genuine empathy and understanding. Over the three months we worked closely with Trista and her team, she kept us informed at every stage. Her communication was consistently timely, clear, helpful and informative, and we always felt that we were in capable and caring hands. Despite the complexities involved, Trista worked tirelessly to achieve an excellent result, securing several successful offers and ultimately enabling us to accept an offer that we were very happy with. The sale has allowed my sons to take an important step towards investing in homes of their own. While it is a wonderful opportunity for them, the source of that financial windfall inevitably makes the achievement bittersweet. Trista understood that distinction and treated our family and our circumstances with considerable sensitivity throughout. We could not have asked for a better agent. Trista combined outstanding knowledge and efficiency with warmth, compassion and integrity, and she went above and beyond to make a difficult process as smooth as possible. We sincerely thank Trista and her team for their care, professionalism and dedication. We would recommend Trista without hesitation to anyone looking for an exceptional real estate professional who genuinely cares about her clients and the outcome she achieves for them. Thank you Trista, Debbe, Sean and Flynn Berkett