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Our reviews

  5  
2020 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, supportive, responsive, friendly, local expert, clear communication.
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Seller review
Excellent service and the right marketing plan
over 3 years ago
Excellent service and the right marketing plan

Geraldine and the LJ Hooker team did a great job marketing our home in a tough market. We had already left town while the house was for sale and we were happy with the service provided - keeping lawns etc under control and continuing to hold open homes regularly. We had a small flood just before settlement and the service has continued with Geraldine and the team continuing to provide access to the property for insurance repairs after settlement.

Geraldine Hermens

Geraldine Hermens

  5   (309 reviews)
Seller review
Sold two houses!
over 3 years ago
Sold two houses!

Trista is incredible! She not only sold one of our houses in an impossible market but two! She’s fun, caring and always does an excellent job. Her commitment and professionalism is such an asset. We would’ve been lost without her. Thank you again for doing such an amazing job and like we have said before we cannot recommend her more!

Trista Townsend

Trista Townsend

  5   (319 reviews)
Seller review
Fantastic Result, Couldn’t have turned out better!!
over 3 years ago
Fantastic Result, Couldn’t have turned out better!!

Trista was amazing to deal with, her communication and service was excellent. Our results speak for themselves – our house sold within 2 weeks of it being listed and we got a price which we hoped we would get, which felt like a stretch in this market but Trista delivered. Things could not have turned out better, we are absolutely ecstatic! We would definitely recommend Trista to anyone wanting to sell their property.

Trista Townsend

Trista Townsend

  5   (319 reviews)
Seller review
Excellent selling experience with Carol D.
over 3 years ago
Excellent selling experience with Carol D.

Carol was really helpful, professional and so easy to communicate and deal with. It made the entire process of selling our property stress-free and easy. We trusted her implicitly and she did not let us down ! With Carol's help, we sold it in under a week - a fantastic result. Very happy to use Carol's experience and expertise any time in the future.

Carol Dalton

Carol Dalton

  5   (31 reviews)
Seller review
Good advice led to success
over 3 years ago
Good advice led to success

Jason was professional in his dealings throughout and his recommendation for auction worked in our favour leading to an unconditional sale at auction within 3 weeks of starting marketing, in a buyers market. Can only recommend... a sterling job in difficult conditions.

Jason Hynes

Jason Hynes

  4.9   (468 reviews)
Seller review
Knowledgeable, approachable and professional
over 3 years ago
Knowledgeable, approachable and professional

Would highly recommend Jason to anyone. Full of knowledge about the market, the area and the process of selling a home. Kept us fully informed at all times and provided great advice and support. Explained everything we needed to know and felt confident in the whole process

Jason Hynes

Jason Hynes

  4.9   (468 reviews)
Buyer review
First time homebuyers
over 3 years ago
First time homebuyers

We are recent transplants to New Zealand and first time homebuyers. The NZ home buying experience is a unique experience compared to what we were used to in the USA and luckily, Amelia was on hand to guide us through this process. Amelia provided clear and timely communication, was responsive to any requests we had, and made herself available for an extra private showing at the property we ultimately purchased. Thank you to Amelia and the Hermens Group for making our home-buying purchase a seamless and stress-free process.

Amelia Hermens

Amelia Hermens

  4.9   (156 reviews)
Buyer review
Exceptional
over 3 years ago
Exceptional

We are a first home buyer that has not much of a knowledge in owning a property. Thankfully, Trista was very patient and supportive to our concerns. She guided us in the whole process. We were so grateful in entertaining us with our impromptu house viewing that leads us to love the house. No heart breaks as we got our first love house, thanks to you for making it possible. We will forever filled with gratitude. Paul & Aprell

Trista Townsend

Trista Townsend

  5   (319 reviews)
Buyer review
Genuine Human Touch
over 3 years ago
Genuine Human Touch

As should be default, Trista had an intuitive understanding of the market as well as all the tips and tricks of buying/selling that only hard earned experience can bring! Above all, she is totally transparent and brings a real sense of empathy to the process

Trista Townsend

Trista Townsend

  5   (319 reviews)
Seller review
Great Service
over 3 years ago
Great Service

Fantastic service from start to finish with communication first class throughout the process.

Geraldine Hermens

Geraldine Hermens

  5   (309 reviews)
Seller review
Knowledgeable, supportive and professional
over 3 years ago
Knowledgeable, supportive and professional

Geraldine's friendly approach, exceptional knowledge of the local market and having had great results with her in the past made her the obvious choice for us. Throughout the marketing campaign Geraldine, Peter and their team provided regular updates, helpful advice and were extremely professional and easy to work with. We are very thankful that they achieved the best possible outcome for us. They are an excellent team!

Geraldine Hermens

Geraldine Hermens

  5   (309 reviews)
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