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Our reviews

  5  
372 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, strategic, supportive, local expert, clear communication.
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Seller review
Top Class
over 2 years ago
Top Class

Richard and his team have been awesome to deal with. Their confident, fun and personable nature makes communication a breeze and they are reassuring, supportive and generous with their time throughout the process with nothing ever too much hassle. They remain focussed on the end goal and the slick, fast-paced marketing campaign delivers results. A pleasure to deal with and would 100% use Richard again myself as well as recommending him to others.

Richard Hartles
Buyer review
Exceptional communication and professionalism
over 2 years ago
Exceptional communication and professionalism

Hugo made us feel like we were his only clients from the very first viewing. As first home buyers with very little knowledge he answered any and all of our questions, not matter how trivial or bizarre, and was always there for us. We would recommend him to EVERYONE buying a home beginner or experienced! Thank you Hugo for walking us through the entire experience and even checking in on us post moving in, your attention to detail and customer care will never be forgotten!

Richard Hartles
Seller review
Outstanding
over 2 years ago
Outstanding

Richard is a fantastic blend of professionalism and a down to earth, great humanbeing. I may be a bit bias (see surnames for reference😅), however we would not trust our biggest asset and our future to anyone else. Richard was supportive, empathetic and driven to achieve the best result throughout the entire process. He brought us multiple offers and sold unconditionally at auction, he exceeded our expectations at every turn. We would recommend Richard to anyone and everyone in the Hamilton housing market.

Richard Hartles
Seller review
Superb Team!
over 2 years ago
Superb Team!

Fantastic result from the team! In a relatively slim market, they got us two fantastic offers in a pretty quick time frame. Prompt communication throughout the whole campaign, had an action plan from day one and got the results we were hoping for. Went above and beyond, even Hugo doing a quick kid’s toy pick up run before some short notice buyers came through! Highly recommend the whole team and would absolutely use them again.

Richard Hartles
Seller review
Impressed!
over 2 years ago
Impressed!

After a real-estate roller-coaster over the last 12 months, we signed a contract with Richard of Lugtons and from the 1st visted on we were very impressed with the efficient way Richard and the team took care of the sale of our home! The marketing was outstanding. He and the team were very active by bringing in buyers from different areas and multiple offers came in after just being a short time on the market. Very happy Kit and Rina

Richard Hartles
Seller review
Very good information regarding market status
over 2 years ago
Very good information regarding market status

Very pleased with all communication Appointments always on time and handled professionally Appreciated guidance on sales strategy and timing

Richard Hartles
Seller review
Expectation sale
over 2 years ago
Expectation sale

Richard has done a great job on selling our property to our expectations on price and settlement date. Turning the unrealistic into reality.

Richard Hartles
Seller review
Amazing service
over 2 years ago
Amazing service

Richard and the team were nothing but professionals from start to finish. Everyone in his team was a strong communicator and made the process so easy. Who thought selling a house would be fun? I didn't but Richard really made it that way and I felt really supported through the whole process. Would 10/10 recommend to anyone wanting to sell their home to talk to Richard for a personable, detailed, and premium experience. Thanks so much.

Richard Hartles
Seller review
Trust the process!!
over 2 years ago
Trust the process!!

Weisan and his team are experts in there field. There professionalism and attention to detail are next level and a credit to themselves. Our experience came with market insight, great communication and with a strong plan to get the best outcome. Weisan delivered us a result within a week which exceeded our expectations. One thing we would say is "trust the process" as it delivers! We would use them in a heartbeat again. They not only did a great job but Weisan himself and his team are genuinely great people and are very good at what they do.

Richard Hartles
Buyer review
Agents very helpful Easy process
over 2 years ago
Agents very helpful Easy process

Friendly efficient service from the team at Wei Sen & Co The complete process was handled professionally We were given excellent guidance as we negotiated the purchase

Richard Hartles
Buyer review
Incredible!
over 2 years ago
Incredible!

We recently bought a home and the experience was exceptional. Working with Hugo, Richard, and the team was an incredible experience and we are glad with the quality of service we received. As first-home buyers, it was exhausting for us to get the right home that we were searching for. The knowledge and a sincere desire to assist in finding the right property was possible all because of you. They have been always quick, prompt, and understanding towards our queries, needs, and questions anytime. Super friendly nature! No second thought about this- I highly recommend your service to anyone in search of a top-notch real estate agent. You have been a vital part of making our home-buying journey so smooth and special! Best wishes from Amrit & Manpreet.

Richard Hartles
Seller review
Selling with Wei Sen: A Pleasure from Start to Finish! A+++
over 2 years ago
Selling with Wei Sen: A Pleasure from Start to Finish! A+++

Selling our family home with Wei Sen was an incredible experience! Wei Sen not only possesses a deep understanding of the market, but he's also incredibly professional, polite, and truly a seasoned real estate agent. He went above and beyond to assist my father and mother throughout the entire process, patiently explaining every detail. We're truly grateful for his dedication and hard work. Thank you, Wei Sen, for your excellent service - you're a legend!

Richard Hartles
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