Richard and the team were great to work with. Everything was explained well and ahead of time. There were never any surprises. We were asked if we could accommodate potential buyer visits with plenty of time to prepare. Nothing last minute. They guided us in preparing the house for the best possible viewing. They got a great result for us and we rate them very highly. Very genuine, friendly and easy to deal with. Their knowledge of the market was very good. Thanks Richard and the team at Lugtons.

I had an amazing experience using Team Blair Pointon as my sales agent when selling my house. From start to finish, the process was smooth and stress-free. They were always on top of everything and kept me informed every step of the way, giving great advice along the way. Their communication was clear and consistent, which made the entire experience seamless. I couldn’t have asked for a better agent—highly recommend!

I cannot recommend Rich, Jono, and the entire team highly enough. They are down-to-earth, approachable, and truly invested in the entire journey—not just the end result. They're genuine professionals who clearly take great satisfaction in helping people reach their real estate goals. Thank you so much for everything, guys!

Blair, Kristina and the BP team were lovely to work with. They are genuine yet professional agents who want the best outcome for you. Their appraisal wasn't too high, nor too low which made for realistic expectations and we were lucky enough to get a happy end result. The BP team have great rapport with other agents from other agencies. You can be assured that your home is getting great exposure and the best opportunity to get the right price for your home.

Selling my house after what would be described as a very challenging relationship break up, was managed exceptionally by Blair and Kristina. They were able to navigate this situation with the delicate but professional attitude it needed as they kept both myself and my ex partner informed of what was going on. Communication was key here and I was impressed with their ability to keep each party up to date and not only negotiate effectively with the purchasers, but also better myself and my ex partner to get a favourable result. I highly recommend their services to anyone looking to sell their home.

Our experience with Team Blair Pointon couldn't have been more seamless. Their systems, professionalism and communications were all faultless, and their market knowledge was a huge help for us. The passion for their job was obvious, we truly appreciated all the effort they put into selling our property.

Blair and Kristina were amazing to work with! They were honest and helpful in their assessment of our property, and gave us great advice about different sales strategies and marketing techniques. They gave us advice on how to present our property, and were extremely communicative and professional throughout the whole process. We had an amazing result with the sale of our property, exceeding expectations. We will absolutely list with the Blair Pointon team again in the future without hesitation.

Blair and his team were amazing to work with. Blair is just a straight up agent Would not hesitate to recommend him and Lodge Thanks Blair

While currently travelling overseas and navigating a downturn in the housing market, we expected challenges, but working with Richard and the Lugtons team was a great experience. They made the process easier, like arranging staging, which made a real difference to the presentation of the property. Richard was friendly, yet upfront. He initially conducted a desktop appraisal, but once he visited, he provided a realistic appraisal, highlighting both positives and areas for improvement. His flexible approach and clear strategy gave us confidence in the sales process. He was proactive, kept us informed when needed, and made the experience less stressful. Thanks Richard and the Lugtons team!

We had not needed a real estate agent for a long time so were a bit 'green' on who to approach. After a lot of market research we decided to approach Richard Hartles and Wei Sen to sell our parent's home in Flagstaff. Also, Richard came recommended from two of our work colleagues who had sold with him in the past and they highly recommended him. We felt like we would be in safe hands. On first meeting Richard, we were quickly reassured as he took time to really understand the essence of our parent's home we were selling and the special place it was for our family. He also had excellent knowledge of the area and its history plus what a great place Flagstaff and surrounding areas are to live in. We found Richard and his team to be efficient, quick to communicate and knew the market particularly well. We had never sold at auction before so were understandably a bit nervous about this process. Richard was reassuring and stepped us through from start to finish. When asked, Richard gave us his honest opinion which was really appreciated. The marketing of the property was 'top notch' and really captured the home and everything that was available for a prospective buyer. We truly loved the professional brochure, written description which was superb, signage, photos and video which were a big WOW moment when we viewed all of the publicity. We are really happy with the super quick sale and the efforts Richard went to. Richard is emphathetic and was always available to discuss anything. We had regular updates with Richard and were more than happy with how the campaign went. Currently, the market is not easy for sellers and Richard reassured us and let us know regularly what was happening. We hope the new owners will be just as happy in the home as our parents and family were. We would have no hesitation in selling or buying with Richard again and would highly recommend him and his team. Thank you.

What a ride!! As first time sellers, we had no idea what to expect, what the process was or what was in store for us! Richard and the super team came highly recommended to us and when we met Richard, we knew we were in great hands. He laid everything out for us, honestly and professionally! Through times of doubt and stress, Richard kept us positive and focused, he was determined to get us to our new adventure, he wasn’t stopping until that sold sticker was up! We are super grateful for Rich and the team, they work seamlessly together, the communication and feedback is epic and we felt like they were always backing us-even when it looked grim at times. Thanks Richard and team! You guys are legends! All the best, Paul and Kylie

Richard and the whole team have been super friendly and very relatable. Their communication via emails, texts, and messages has been excellent. They have made a naturally stressful process seem very easy and straightforward as much as possible. Thanks for all the great work team!