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Our reviews

  4.9  
443 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, friendly, supportive, responsive, local expert, clear communication.
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Seller review
Friendly & Professional
over 1 year ago
Friendly & Professional

Layne was very professional and knowledgeable and we knew we were in good hands right from the beginning. Her positivity and friendliness made the experience smooth and enjoyable, which we really appreciated after a not so great experience with another agency prior to teaming up with Layne. We highly recommend Layne!

Layne Hughes

Layne Hughes

  4.9   (76 reviews)
Buyer review
Excellent communication from the start…
over 1 year ago
Excellent communication from the start…

I recently had the pleasure of working with Di Austin from Harcourts to purchase a property at auction. From start to finish, the experience was exceptional. Di was incredibly knowledgeable and provided invaluable guidance throughout the entire process. They took the time to understand my needs and preferences, ensuring that I was well-informed and confident in every step. Her expertise in the local market was evident, and their advice was instrumental in securing the property. The auction itself was handled with professionalism and efficiency. Holly Fordham from Harcourts provided clear and concise information, keeping me calm and focused. I am extremely grateful for Di’s dedication and hard work. Her commitment to providing excellent service made the entire process stress-free and enjoyable. I would highly recommend their services to anyone looking to buy or sell a property. Overall, my experience with Di Austin and Harcourts was exceptional. I am thrilled with my new home and would not have been able to achieve this without their expertise and support.

Di Austin

Di Austin

  5   (21 reviews)
Buyer review
Very supportive and enthusiastic
over 1 year ago
Very supportive and enthusiastic

Layne is very supportive and positive person and has made the experience of purchasing our house, very enjoyable. She has always made herself available to us at any point along the process and we’re very thankful we had her as our agents.

Layne Hughes

Layne Hughes

  4.9   (76 reviews)
Seller review
Quick sale for a good price in an uncertain market
over 1 year ago
Quick sale for a good price in an uncertain market

Erin worked with us to identify the features in our property that would appeal to interested buyers and helped us to present the house attractively. Having two open homes over each weekend as well as one mid-week was a definite plus. Erin, Nigel and Kendall worked hard as a team to get us a good outcome, including making sure everyone who came through was followed up, and they kept us informed of interest along the way. The result was a sale just under three weeks after going on the market for a good price in an uncertain market.

Erin Rush

Erin Rush

  4.9   (136 reviews)
Seller review
Excellent Agent.
over 1 year ago
Excellent Agent.

We contacted Layne as she had recently sold our neighbours' property very successfully. At that point we were just wanting to get a feel for the market etc. Then due to a sudden too good to miss career relocation we wanted to sell quickly and it was all on! We called Layne on a Saturday, she met with us again that Sunday, had the caravan through Monday morning, photographer same day, our house fully marketed by that following Thursday, ran a strong campaign with a tender that we moved forward to accommodate us, leading to a satisfactory unconditional offer within two weeks, with a short settlement period. A total whirlwind with an outcome that could not have been accomplished without Layne's professionalism, pragmatism and positivity. The regular reminders from Layne to "trust the process" should actually translate to "Trust Layne"!! Team up with Layne and you won't go wrong.

Layne Hughes

Layne Hughes

  4.9   (76 reviews)
Buyer review
Outstanding
over 1 year ago
Outstanding

Erin and Kendall were fabulous. Very customer focussed, lovely to deal with and communicated with us really well. Always replied promptly and very knowledgable.

Erin Rush

Erin Rush

  4.9   (136 reviews)
Buyer review
Great experience
over 1 year ago
Great experience

Erin was professional, helpful, had excellent communication and made us feel reassured throughout the purchase process. I would definitely recommend Erin to help buy or sell a home.

Erin Rush

Erin Rush

  4.9   (136 reviews)
Seller review
Thorough, enthusiastic, great communication.
over 1 year ago
Thorough, enthusiastic, great communication.

Erin and her team did a great job. A vendor selling remotely sometimes cannot respond as quickly as a local. Erin communicated brilliantly, managed expectations and kept everyone on track. Great result for all. Many thanks.

Erin Rush

Erin Rush

  4.9   (136 reviews)
Buyer review
Professional, friendly service
over 1 year ago
Professional, friendly service

Ken was great in the purchase of our first apartment! He was accommodating, patient and friendly to deal with! We'd recommend him to anyone who wants a straightforward, no nonsense approach that gets results. Thanks!

Ken Dentice

Ken Dentice

  4.6   (10 reviews)
Buyer review
Kind and helpful
over 1 year ago
Kind and helpful

Layne was a true professional throughout the process. Always happy to answer questions and made the process very easy for us.

Layne Hughes

Layne Hughes

  4.9   (76 reviews)
Buyer review
Thank you for ensuring that all went well during the whole process.
over 1 year ago
Thank you for ensuring that all went well during the whole process.

Erin Rush was the agent that I bought an apartment through recently. I was impressed by her professionalism, and grateful for her support and helpful guidance throughout the process.

Erin Rush

Erin Rush

  4.9   (136 reviews)
Seller review
Sale of inner city apartment
over 1 year ago
Sale of inner city apartment

Erin and her team were very knowledgeable easy to wotk with and kept us well informed.

Erin Rush

Erin Rush

  4.9   (136 reviews)
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