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Our reviews

  4.9  
1101 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, responsive, friendly, supportive, local expert, clear communication.
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Seller review
Quick Sale
over 2 years ago
Quick Sale

I have very recently bought and sold through Team Ritchie, dealing in particular with Adrianna. She was an absolute delight to deal with all the way through, extremely patient and excellent in keeping in constant contact with me throughout, guiding me every step of the way. We achieved a quick sale and the buying process was also made easier due to her diligence and hard work. Although I had minimal contact with the other members of Team Ritchie, I really appreciated the support from Alex on auction day, sitting with me and explaining the process. I found all of them approachable, friendly and professional and was extremely happy with the results they achieved for me.

Team Ritchie

Team Ritchie

  4.9   (166 reviews)
Buyer review
A Blessing we needed
over 2 years ago
A Blessing we needed

Above expectations. We feel so blessed to have crossed paths with this Super Human. Mary thank you so much for going above and beyond in your Professional Service, Guidance and Humility to help us secure our Dream Home. Your amazing support on this journey for us is a Dream Come True. Anyone that crosses path with you is truly lucky because you are an Angel at your Job but also the kind of person you are. Just when we are hanging on the little rope of HOPE in finding the right home for us, we crossed paths with you Mary. We had no idea what or how we were doing in trying to find the right home. We just just knew that the home we have now was possible through your help & is our Dream Come True. We are in Love with it. You were patient, Real Talk and knowledge from your years of experience in the industry & you always made us feel assured, secured and heard. Yo have a natural touch with your gift in relating to families needing the right guidance to the right home. Thank you so much. Words can not express how overwhelmed we are in being thankful to you. You are a Keeper, Thank you so much, forever grateful to you.

Mary Conroy

Mary Conroy

  4.9   (10 reviews)
Buyer review
Exactly the type of agent a first home buyer needs in this market!
over 2 years ago
Exactly the type of agent a first home buyer needs in this market!

Fleur was prompt and ready to answer all our questions, regardless of how dumb we felt asking them. She is an excellent communicator in both getting information for us and following up with us. She was very frank with us around our expectations and what we should be looking out for. Thank you Fleur for aiding us in purchasing our first home and being a part of our journey.

Fleur Craig

Fleur Craig

  4.9   (43 reviews)
Seller review
High degree of professionalism
over 2 years ago
High degree of professionalism

Harcourts team and Alex Hinchliffe did a great job marketing and selling our house My best real estate transaction through any agent

Team Ritchie

Team Ritchie

  4.9   (166 reviews)
Buyer review
Leadership
over 2 years ago
Leadership

Very well obvious that he knows so much with experience how to deal and provide the best deal. Show's he's passionate in the business to help people achieve their reality buying a house owning it and gladly call it home. Greatfull to Gavin Faulke and he's team. I would recommend him to anyone who wants his help to achieve the reality of buying a house.

Gavin Faulke

Gavin Faulke

  4.9   (338 reviews)
Seller review
Market knowledge - excellent. Communication very clear. Gavin was very professional.
over 2 years ago
Market knowledge - excellent. Communication very clear. Gavin was very professional.

From the moment we met Gavin he gave us confidence that we could sell our house. His enthusiasm was infectious and we knew we could trust him. He guided us through the whole process with ease and we had excellent communications with him and the team all the time. He helped us navigate through the whole process and he managed our stress levels expertly. We are very grateful to have had Gavin as our agent and could not have done this without him. We are absolutely thrilled with the result. Thank you Gavin.

Gavin Faulke

Gavin Faulke

  4.9   (338 reviews)
Seller review
fantastic sales people
over 2 years ago
fantastic sales people

Team Ritchie have sold several of our houses in recent years, never had a drama always great and very professional, I wouldn't look at going anywhere else. Vern and Linda Floyd

Team Ritchie

Team Ritchie

  4.9   (166 reviews)
Buyer review
Confident and Connected
over 2 years ago
Confident and Connected

Leanne connected with me and understood what was important to me in a home. She facilitated a smooth and professional process - I couldn’t have asked for anything more. Thank you so much!

Leanne Bunnell-Haywood

Leanne Bunnell-Haywood

  5   (95 reviews)
Buyer review
Thanks Gavin & Team Faulke
over 2 years ago
Thanks Gavin & Team Faulke

From meeting him at the first open home, Gavin was great to deal with. He explained the auction process to us and was able to answer any other questions we had and schedule extra viewings prior to us deciding this was the right house for us. The whole team were great to deal with and we can’t wait to move into our new home! Thanks guys 😊

Gavin Faulke

Gavin Faulke

  4.9   (338 reviews)
Seller review
Incredible experience from a great team!
over 2 years ago
Incredible experience from a great team!

Team Cooling did a superb job of marketing and selling our property. If you have a property that is slightly unique or only of appeal to a smaller audience look no further than Andy and his team. Charlie with his youthful enthusiam and Andy with his vast knowledge and experience really do create a winning team. We were really impressed with the regular contact and updates; wise advice when we needed to tweak the campaign; and great tenancity and perserverance to get a sale over the line. Like most people we've had lots of experience of Real Estate agents over the years - however nothing has come even close to the attentive service we've received from Andy and his team. Would use his services again in a heartbeat.

Team Cooling

Team Cooling

  5   (95 reviews)
Buyer review
It's like you're their only client
over 2 years ago
It's like you're their only client

Having sold our house through Team Cooling - it only seemed right that we buy our next house through them as well. Charlie was very attentive during the auction process - sitting with me to offer advice and guidance on how to get the winning bid over the line. Nothing is ever too much trouble for Andy and Charlie. It's like you're their only client. Thoroughly recommended to get the job done. The amazing support from Shona and Jo from behind the scenes created the perfect experience for us.

Team Cooling

Team Cooling

  5   (95 reviews)
Seller review
Leanne was outstanding!
over 2 years ago
Leanne was outstanding!

Leanne made this potentially stressful process really easy. We felt really supported and cared for. She was very capable, considerate, new the process ("trust the process") and sold our house like an absolute pro. I highly recommend her and would definitely go to her again in the future.

Leanne Bunnell-Haywood

Leanne Bunnell-Haywood

  5   (95 reviews)
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Harcourts Paremata (Team Group Realty Ltd)
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