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Our reviews

  4.9  
108 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: supportive, well-prepared, empathetic, dedicated, responsive, clear communication, local expert.
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Seller review
Finally found an agent that works harder than me!
about 1 year ago
Finally found an agent that works harder than me!

Mona Lisa secured the sale of my mothers house in a very difficult market. She worked tirelessly to secure a good offer, and persevered through a brutal Auckland winter to secure a backup offer. Mona Lisa ran the second campaign on this property in 2 years, and totally eclipsed the previous agent.

Mona Lisa

Mona Lisa

  4.9   (81 reviews)
Buyer review
Professional service, excellent communication and honest opinion in my view and friendly as well.
about 1 year ago
Professional service, excellent communication and honest opinion in my view and friendly as well.

Got the listing through the email, called, met and selected few properties at short notice. Inspected 2 properties around 9am on a wet morning. Out of 2 chose 1 and made an offer on the same day. Vendor accepted my offer, and rest is history as they say. In general Mona has good knowledge of real estate market in her local area with honest and frank advise. Me being an inquisitive person so asked about her name, and she explained how she was named as Mona Lisa. Would recommend others to give her an opportunity and for sure one would not regret.

Mona Lisa

Mona Lisa

  4.9   (81 reviews)
Buyer review
Excellent .
over 1 year ago
Excellent .

Good communications skills with solid marketing strategy. And he is very helpful

Neal Shah

Neal Shah

  5   (30 reviews)
Seller review
Most successful real estate agent
over 1 year ago
Most successful real estate agent

I would like to express my sincere appreciation for Mona Lisa from Harcourts for her outstanding service throughout the process of selling my property at 57 B Hillsborough, Auckland. Her dedication, professionalism, and expertise truly made a difference. Mona Lisa’s proactive approach and effective marketing strategies resulted in a successful sale within just 29 days, and at a desirable price. Her clear communication, responsiveness, and commitment to achieving the best outcome for me were greatly appreciated. I highly recommend Mona Lisa to anyone looking for a knowledgeable and results-driven real estate agent. Thank you, Mona Lisa, for your exceptional support and for making this experience smooth and successful.

Mona Lisa

Mona Lisa

  4.9   (81 reviews)
Buyer review
Highly recommend!
over 1 year ago
Highly recommend!

David made buying my home a smooth and stress-free experience. He was professional, knowledgeable, and always had my best interest in mind. Would definitely work with David.

David Umarov

David Umarov

  5   (12 reviews)
Seller review
Safe hands to manage an important decision
over 1 year ago
Safe hands to manage an important decision

It has been a pleasure working with Neal to sell my property. He has managed to stay on top of all the details, and has made the whole process much more stress free. He gave me confidence that he was competent to cover all the necessary steps, and I felt like I was in safe hands.

Neal Shah

Neal Shah

  5   (30 reviews)
Seller review
Mona Lisa is an excellent agent, so I highly recommend her to others regarding their property.
over 1 year ago
Mona Lisa is an excellent agent, so I highly recommend her to others regarding their property.

Hi there, I chose Mona Lisa because of her local expertise, responsiveness, availability and ready to answer my questions and kept me informed throughout the entire selling process. Mona Lisa provided excellent insights into the local market and helped me price my property competitively. I personally appreciated her negotiation skill which resulted in a successful sale above market price. I would highly recommend Mona Lisa to anyone looking for a knowledgeable and responsive real estate agent. Thanks and regards Ali & Mehran

Mona Lisa

Mona Lisa

  4.9   (81 reviews)
Buyer review
We're so grateful for Neal’s guidance and support throughout the journey.
over 1 year ago
We're so grateful for Neal’s guidance and support throughout the journey.

My husband and I had the absolute pleasure of working with Neal to find our first home, and we truly couldn’t have asked for a better experience. From start to finish, Neal was incredibly patient with us—always taking the time to answer our many questions and helping us feel confident in every step of the process. As first-time homebuyers, we were nervous and didn’t know exactly what to expect, but Neal’s calm and transparent approach made everything feel manageable and even exciting. He was honest, responsive, and never made us feel rushed or pressured. Neal genuinely wanted us to find the right home, not just any home—and that made all the difference. Highly recommend Neal to anyone looking for a trustworthy, knowledgeable, and kind real estate agent!

Neal Shah

Neal Shah

  5   (30 reviews)
Buyer review
We had an outstanding experience with Mona Lisa
over 1 year ago
We had an outstanding experience with Mona Lisa

We were looking for place for my dad, we meet Mona Lisa and she did an amazing job supporting us through the buying process she is very professional and makes buying a house easy to managed

Mona Lisa

Mona Lisa

  4.9   (81 reviews)
Buyer review
Exceptional Service and Expertise. Highly Recommend!
over 1 year ago
Exceptional Service and Expertise. Highly Recommend!

I had the pleasure of working with Neal (and his colleague Christopher) during my recent home purchase, and I couldn’t be more satisfied with the experience. From start to finish, Neal demonstrated an exceptional level of professionalism, market knowledge, and attention to detail. Neal took the time to understand my needs and preferences, guiding me toward properties that were a perfect fit. Throughout the entire process he was responsive, proactive, and ensured that all aspects of the transaction ran smoothly. I highly recommend Neal to anyone seeking a reliable, personable and knowledgeable real estate agent. His expertise and commitment to client satisfaction are unparalleled.

Neal Shah

Neal Shah

  5   (30 reviews)
Seller review
Sold Fast and Stress-Free
over 1 year ago
Sold Fast and Stress-Free

We recently had the pleasure of working with Neal Shah and his partner Christopher Valladares to sell our home, and the experience exceeded our expectations in every way. From the very first meeting, Neal was professional, approachable, and incredibly knowledgeable about the market. He took the time to explain every step of the process clearly and made us feel confident and informed throughout. Thanks to the teams' dedication and expertise, we were able to sell our home quickly and at a great price. His attention to detail and commitment to our goals made the entire experience smooth and stress-free. We couldn’t be happier with the outcome and highly recommend Neal Shah to anyone looking to buy or sell a home. He’s not just a fantastic real estate agent—he’s someone you can genuinely trust to have your best interests at heart.

Neal Shah

Neal Shah

  5   (30 reviews)
Seller review
Supportive
over 1 year ago
Supportive

I had the absolute pleasure of working with Christopher Valladares to sell my home, and I couldn't be more thrilled with the outcome. From our first meeting, Christopher impressed me with his professionalism, deep knowledge of the market, and clear communication. He took the time to understand my goals, provided expert advice and developed a thoughtful marketing strategy that brought in strong interest right away. Christopher was responsive, proactive, and genuinely invested in achieving the best result for me. His negotiation skills were exceptional—he secured a fantastic sale price in a short amount of time and ensured that every step of the process was smooth and stress-free. What really stood out to me was his integrity and transparency. I always felt well-informed and confident that I was in capable hands. Selling a home can be overwhelming, but with Christopher’s guidance, it was a seamless and even enjoyable experience. I’m incredibly grateful for his hard work and dedication. I would highly recommend Christopher Valladares to anyone looking to sell or buy a home—he is a true professional and a trusted partner in real estate.

Christopher Valladares

Christopher Valladares

  4.8   (20 reviews)
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