4 Mokopuna Grove, Stokes Valley, Wellington
$590,000
House
•We first met at a completely different address. Chris was warm and welcoming straight away. We love a bit of banter and Chris fitted with this well. Although the address we looked at was not the right fit for us Chris asked some questions to gauge what we needed and suggested an address. He was able to even professionally able to talk some sense into my mother who had dug her heels in on a few things and wouldn't listen to us. We went along to check out the property and it ticked all of our boxes. So we made the decision that we were going to put in an offer . But being the house buying first timers we had no idea what we were doing. Chris was amazing support and helped us draw up the offer. He was there right through the whole process. Only ever a txt or a phone call away. Then we came to going conditional Chris was great and broke down all the steps we needed to do. He checked in every couple of days to see how we were getting on. Then next thing we knew we were unconditional and it was all becoming so real. Chris still checked in to see how things were going. Not once did we feel forgotten about. The pre settlement inspection came around and this went smoothly. Chris explained the process and what was to happen next. Next meeting was to be picking up the keys. Gonna miss dealing with Chris and and getting those phone calls "Hey Darren, Chris from Harcourts how's it going".
A good experience overall. Paul is great to deal with and has a lot of experience and market knowledge. He is understanding and accommodating, which we really appreciated. There were a few basics that could have been done better with our marketing ad. Some important information from a buyers perspective were left out (parking spaces, sheds, access to public transport). It felt like we were the last to know about our open home times for the next week, but this was improved once I requested a notification in the WhatsApp chat. The WhatsApp chat was a great idea for communicating between us and Paul’s team. Everyone was helpful, professional, friendly and responsive. Thanks for getting us through to a successful sale!
