Our profile

Our reviews

  4.9  
206 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, supportive, honest, responsive, friendly, local expert, clear communication.
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Buyer review
Great Support
about 1 year ago
Great Support

I recently purchased my new home, and I couldn’t be happier with the experience, thanks to Hannah from harcouts. From the very beginning, she was professional, attentive, and genuinely invested in helping me find the perfect home. She took the time to understand exactly what I was looking for and patiently guided me through every step of the process. Communication was always clear and prompt, and their knowledge of the market was impressive. They made what could have been a stressful process feel smooth and even enjoyable. Every question I had and there were many was answered with care and expertise. Thanks to her hard work and dedication, I found a home that I absolutely love. I highly recommend her to anyone looking to buy or sell a home. It’s rare to find someone so committed to their clients’ happiness, and I’m truly grateful for all she did.

Hannah Stafford

Hannah Stafford

  5   (74 reviews)
Buyer review
Flexible and approachable
about 1 year ago
Flexible and approachable

She is an excellent person, open communication and understandable

Hannah Stafford

Hannah Stafford

  5   (74 reviews)
Seller review
A very Positive Experience
about 1 year ago
A very Positive Experience

Hannah was very easy to work with and very professional. She helped me through the decision making process and made everything very clear. To have sold at auction after three weeks marketing in the current market was exceptional. I cannot thank Hannah enough for her expert guidance.

Hannah Stafford

Hannah Stafford

  5   (74 reviews)
Seller review
Excellent experience
about 1 year ago
Excellent experience

Kate is very knowledgeable & kept us fully informed at all times. Her attention to detail was great, we could not fault her.

Kate Kellett

Kate Kellett

  4.9   (43 reviews)
Seller review
Fantastic Communication and Prefessionalism
about 1 year ago
Fantastic Communication and Prefessionalism

Billie was so helpful with many extra things we needed to do to get the result we needed. She helped us stay confident and make the best decisions under stressful schedule. We felt she was passionate about her work and worked hard as if my job. Signing her as an agent was one of the best decisions we have made in the past few years.

Billie Maclaurin

Billie Maclaurin

  4.9   (49 reviews)
Buyer review
Experience to remember!
about 1 year ago
Experience to remember!

As first-home buyers, we couldn’t have asked for a better experience. Hannah made the entire process feel seamless and even exciting. She was empathetic to our first-time buyer nerves, while remaining consistently professional, responsive, and clear in her guidance. Every step felt supported. Talking to friends and whanau, we’d heard how stressful buying a first home can be—but thanks to Hannah, our experience was anything but. We’re incredibly grateful. Ngā mihi nui, Hannah!

Hannah Stafford

Hannah Stafford

  5   (74 reviews)
Seller review
Reassuring, responsive and patient
about 1 year ago
Reassuring, responsive and patient

From the very beginning, Hannah was attentive, professional, and highly knowledgeable about the market. Despite several unexpected challenges along the way, she remained efficient and easy to work with. Throughout the process, Hannah was consistently responsive, addressing all of my questions and providing valuable insights. I always felt fully supported and confident in her approach, as well as her expertise. If you’re looking for an agent who is dedicated, reliable, and truly invested in your needs, I highly recommend Hannah.

Hannah Stafford

Hannah Stafford

  5   (74 reviews)
Buyer review
Compassionate with a genuine understanding of her client's needs and situations.
about 1 year ago
Compassionate with a genuine understanding of her client's needs and situations.

8 months ago, we went to our 1st viewing to one of Hannah's open homes. Without having any knowledge of the New Zealand property market, we were terrified of heading down this path as all the online property information was just too overwhelming. And there was Hannah, introducing herself with the broadest smile. We felt totally relaxed at her warm tones and inviting gestures. She engaged beautifully with my 2 daughters and made them feel just as comfortable. At that moment we knew that this is the person we would like to liaise with to find us a home. And so did our wonderful journey transpire together. Hannah clearly understood our needs and quality of lifestyle. She has an impeccable understanding of the property market with extreme professionalism that goes over and above for anyone even those outside of her client listing. I would phone Hannah on many occasions to seek advice on other listings too and was always willing to lend an ear. And finally, we found our beautiful HOME. She guided us through a smooth process even on days when I felt I was about to have a nervous breakdown😂. Hannah is highly committed and dedicated to her work even during family emergencies as witnessed on the day we signed for the purchase of home. We wish you the very best for today and always Hannah🙌❤️

Hannah Stafford

Hannah Stafford

  5   (74 reviews)
Seller review
Kate had a good knowledge of the housing market, with good communication & professionalism
about 1 year ago
Kate had a good knowledge of the housing market, with good communication & professionalism

Kate was excellent in communicating with me in each step of the process in selling the house. Also, in keeping me informed with regard to progress and sorting out the power connection at 19 Mangarau Cres, and other issues that came up. Kate kept me informed about the Housing Market in the area with details of Properties comparable for sale of similar size & price. Kate always acted with good professionalism in each stage of selling the house. Kate was also very caring and understanding with troubles I had sorting out Contact Electricity to get power back on at the property, and sympathetic in regard to some personnal issues I had at the time.

Kate Myers

Kate Myers

  5   (5 reviews)
Seller review
Great experience - very professional and hard working
about 1 year ago
Great experience - very professional and hard working

Billie Maclaurin was thorough, always available, and went above and beyond throughout the entire process of selling my property in Havelock North. Their communication, attention to detail, and dedication made selling my property a smooth experience in a tough market. I’m incredibly pleased with the result and grateful for their hard work.

Billie Maclaurin

Billie Maclaurin

  4.9   (49 reviews)
Seller review
Highly recommended
over 1 year ago
Highly recommended

Kate's wide experience, exceptional knowledge and attentiveness showed we were in the hands of a true professional. Moreover, Kate has been a delight to work with.

Kate Kellett

Kate Kellett

  4.9   (43 reviews)
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Harcourts Havelock North (Regent Realty Ltd)
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