Excellent communicator - lots of passion, goes beyond and always has a smile on her face!!

Fernanda - Honest, reliable, communication is fantastic and very professional. If we wanted something done, she would get onto it straight away and get back to us with regular updates. I had my son go to a lot of open homes as we are from out of Christchurch and Fernanda was the only agent who greeted him with a friendly smile and a joke or two, took time with him and answered all his questions while other potential buyers were looking through houses as well. NO other agents did this - including other Harcourts agents. Some were rude or even ignored him. Fernanda treats everyone equal and gives time and is very sincere. We would definitely go back to her if we were to sell or buy another house. Even though ours was an auction she help negotiate extras for us. Fernanda organised 4 viewings outside the normal open homes and even drove me to them since I was from out of Christchurch. Honestly can't find a fault!!