Andrew was polite, but lacked personal details about the property.

We were asked to email Andrew all the questions we had, which we did on two occasions but still did not get questions answered. We did get some of them answered on the final inspection, but even though it was a final inspection we still didn’t meet the vendor to ask questions, no keys were available and no instruction manuals for appliances were left, so did not know how to use dishwasher, underfloor heating, spa bath, alarm etc.. It would have been nice to have had this explained if the final inspection had been arranged properly. Andrew was good at communication and replied in a good timely manner.