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Our reviews

  5  
265 reviewsacross 29 different locations, showing 12.
Buyer review
Trust. Being in safe hands. Honesty.
3 months ago
Trust. Being in safe hands. Honesty.

Having only ever sold one home 30 years ago, was slightly apprehensive about the giant step i was about to make Mel instantly put me at ease - absorbing any concern i may have harboured ; her honesty, compassion, interest support and respect added up to an extremely smooth process. She kept me informed constantly, inviting my opinion. I felt safe, respected and looked after during the very brief time it took for my home to sell. I wish Mel all the very best for the future; would recomend her to anyone wishing to buy, sell or invest.

Mel Taylor

Mel Taylor

  5   (78 reviews)
Seller review
Brooke has excellent market knowledge, dedication, strong social media presence and professionalism
4 months ago
Brooke has excellent market knowledge, dedication, strong social media presence and professionalism

Huge thanks to Brooke for helping us navigate the successful sale of our two properties, and simultaneously finding us the perfect forever family home. Her market knowledge, dedication, social media presence and professionalism turned a stressful time into a huge success. We highly recommend Brooke to anyone looking for a top-tier agent working within a great company, Collab.

Brooke Robertson

Brooke Robertson

  5   (28 reviews)
Seller review
Professional Agent who is easy to deal with
4 months ago
Professional Agent who is easy to deal with

This is the second house Mel has sold for us… we enjoy working with her and the Colab brand… Professional team, great marketing and good communication… Happy to recommend her and would use her for future house sales

Mel Taylor

Mel Taylor

  5   (78 reviews)
Buyer review
Great operator
4 months ago
Great operator

Huge shoutout to Christine Latu for facilitating the sale of Valley road. She’s incredibly approachable and made the whole process easy, she’s completely honest and professional. Could not recommend enough.

Christine Latu

Christine Latu

  5   (18 reviews)
Seller review
Wonder Women!!!
4 months ago
Wonder Women!!!

Christine was an absolute delight to work with. Her commitment, dedication, time management, professionalism, and depth of knowledge were truly outstanding, and her willingness to help went above and beyond expectations. Time and again, she exceeded what could ever be asked of an agent — from helping with gardening and putting out the rubbish to popping in to take measurements and airing out the house. The list really goes on and on. I always felt comfortable reaching out to Christine at any time, day or night — nothing was ever a problem! She maintained constant communication, ensuring we were always informed and never left uncertain about what was happening. I’m genuinely sad that Christine was only our agent — she’s someone I would have happily welcomed into my friend pool.

Christine Latu

Christine Latu

  5   (18 reviews)
Seller review
Excellent communicator, friendly and efficient.
4 months ago
Excellent communicator, friendly and efficient.

Mel came highly recommended to us. She was always confident of the outcome and went about her business in a truly professional and capable way, while always putting us first with her friendly and caring manner. We were never left wondering and would highly recommend Mel and the Collab Team to anyone thinking of selling their home. Thank you Mel. You were exceptional.

Mel Taylor

Mel Taylor

  5   (78 reviews)
Buyer review
Mel certainly understood my circumstances and allowed me to view property immediately.
4 months ago
Mel certainly understood my circumstances and allowed me to view property immediately.

At all stages during the purchase she was extremely professional and even the prior to settlement inspection, she actually had a check list of what I should be looking at. Never have I had this before. During negotiations she listened and accurately conveyed information to/from both parties. Very easy to deal with. Yes, would recommend her.

Mel Taylor

Mel Taylor

  5   (78 reviews)
Seller review
Great Communication, Stylish sales Woman
5 months ago
Great Communication, Stylish sales Woman

Mels professional style, her vast knowledge in the real estate industry was next to none. Her flare for the sale of the house, styling, photography, drone videos are amazing. Mel sold our house when other homes, on our Street have been on the market for some time. As older people we had no problem understanding what was going on. You wont be dissapointed with Mel at Colab.

Mel Taylor

Mel Taylor

  5   (78 reviews)
Buyer review
Exceptional buying agent service!
5 months ago
Exceptional buying agent service!

We were not familiar with the buying agent concept but honestly it was the best decision to work with Courtenay through this process. Not only did she assist us in searching for properties, sending through open home schedules and off market opportunities, but she attended every house viewing, her extensive real estate experience meant we felt confident we were achieving correct due diligence at each property, plus she handled all the follow up admin required with each viewing. Once we found the perfect house Courtenay supported us through the entire buying process including price negotiations, understanding lim reports and council files, the sale and purchase agreement and everything in-between. Coutenay ensured we understood the process and felt supported at every step, she really cares about her clients and goes above and beyond. We would highly recommend using Courtenay as your buying agent, an amazing professional service at no cost to the buyer, you would be crazy not to! Thank you Courtenay, we will definitely be using you again for any future purchases.

Courtenay Megson

Courtenay Megson

  5   (25 reviews)
Seller review
The best in the business!
5 months ago
The best in the business!

After being in the real estate industry for over 15 years and working as a top-performing sales agent, I’ve seen the industry evolve dramatically. Selling our home on Gordon Road could have been daunting, but our experience with Collab and Mel was truly exceptional. From start to finish, the level of service, professionalis and care never wavered — and importantly, it was no different despite our personal relationship. Mel treated the sale with the same integrity, strategy, and attention to detail she would give any client, which speaks volumes about her character as an agent. While Mel is our daughter, it made us incredibly proud to watch her operate with such confidence and capability. She has truly found her place in this industry and has become a fantastic agent in her own right. We couldn’t be happier with the experience and would confidently recommend Mel and the team at Collab to anyone looking to sell. — Annette & Barry

Mel Taylor

Mel Taylor

  5   (78 reviews)
Buyer review
An Exceptional Agent Who Truly Cares
6 months ago
An Exceptional Agent Who Truly Cares

Working with Christine was an absolute pleasure. She made what could have been a stressful process feel smooth and manageable. She truly went above and beyond to help me secure my property, and it was all the little things that made the biggest impact - the quick responses, the attention to detail, and the genuine care she showed throughout. Christine doesn’t just do her job; she genuinely invests in her clients. I’m so thankful for her dedication and couldn’t recommend her more highly.

Christine Latu

Christine Latu

  5   (18 reviews)
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Collab Realty - Bay of Plenty
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