Castleman and Co

  •   5   (9 reviews)

Our sales performance at a glance

See how Castleman and Co has performed in the last 12 months on RateMyAgent*

9
Reviews
0
Properties for sale
4
Sold properties
$894k
Average sale price
$3.6m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.co.nz. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

Meet the team

Get to know the 2 agents at Castleman and Co.

Ben Castleman
Ben Castleman

Licensed Real Estate Agent

  5   (9 reviews)
About Ben
Ben moved from England to New Zealand over 7 years ago and has never looked back. Living in West Auckland for over 5 years, Ben has a vast knowledge of what West Auckland has to offer. Throughout his lifetime he has worked in both the finance and fitness industries. Ben has a BA honours degree in business and finance with forensic accounting from De Montfort University (Leicester). Working in both industries has allowed Ben to work with a diverse mix of people, and develop strong communication skills. Ben is a highly committed person and understands what it takes to be the best. He has competed in multiple bodybuilding shows so he knows the meaning of hard work and determination. Ben’s attention to detail and level of organisation is second to none. You can trust Ben to take care of your worries. Whether it be buying or selling, Ben will use his knowledge and skillset to help you find the keys to your castle.
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Serena Papalii
Serena Papalii

Sales Consultant / Licensed Real Estate Agent

  5   (9 reviews)
About Serena
Known for her professionalism and genuine care, Serena brings a people first approach to real estate, focusing on strong communication, trust, and creating a positive experience for every client. As part of team Castleman & Co, Serena works alongside her husband, Ben Castleman, complementing his data driven and strategic approach with a strong focus on relationships, ensuring clients feel informed, supported, and confident throughout the entire process. She understands that buying or selling a home can be both exciting and overwhelming, and takes pride in making each step feel clear, well managed, and genuinely personal. Her approachable nature and attention to detail allow her to build lasting connections while delivering a consistently high standard of service. Serena is passionate about helping people move forward with clarity and confidence, providing guidance and support at every stage of their property journey in the West Auckland real estate market.
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About us

Introducing Ben and Serena, the dynamic husband and wife real estate team ready to take the industry by storm! While relatively new to the real estate game, Ben and Serena have a passion for helping clients and customers achieve their property dreams. With a fresh perspective and a willingness to work hard, Ben and Serena are eager to put their knowledge and skills to work for their clients. Ben’s background in finance and Serena’s experience in customer service provide the perfect balance of skills and personality to help their clients navigate the competitive real estate market. As a team, they are dedicated to staying up to date with the latest market trends and technology to provide their clients with the best possible service. They understand that buying or selling a home can be a stressful and emotional experience, which is why they take the time to listen to their client's needs and concerns. With Ben and Serena, you can expect open communication, honesty, and a strong work ethic. They are committed to building lasting relationships with their clients and providing a level of service that exceeds expectations. If you're looking for a real estate team that is eager to help you achieve your goals, look no further than Ben and Serena!

Our reviews

  5  
9 reviewsacross 5 different locations, showing 6.
Our qualities as told by our client reviews: supportive, reliable, well-prepared, local expert, clear communication.
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Seller review
Very engaged agents!
18 days ago
Very engaged agents!

Ben and Serena were great to deal with when selling our property in a tough market. Were very engaged and great communicators through the whole process

Ben CastlemanSerena Papalii
Buyer review
Its amazing Teams....
about 1 month ago
Its amazing Teams....

Hi Ben and Serena, You both are amazing. We are truly happy with the way you handled the purchase of our home. Your dedication, commitment, and professionalism are greatly appreciated. We especially value how quickly and clearly you responded whenever we asked for documents or needed more information about the property. Your support made the entire process smooth and comfortable for us. You helped us achieve our goal, and at times, it didn’t even feel like we were dealing with a sales team—that’s how approachable and supportive you were. Thank you so much, Ben and Serena. Wishing you all the very best!

Ben CastlemanSerena Papalii
Seller review
Easy to work with and great communication
about 1 month ago
Easy to work with and great communication

Ben and Serena were quick to answer any questions and provide anything we needed. They worked with us to form a collaborative approach to the sale of the house. They heard what we wanted and did their best to facilitate. We were very happy with Ben and Serena and would definitely use them again.

Ben CastlemanSerena Papalii
Buyer review
The Dynamic Duo
about 2 months ago
The Dynamic Duo

Ben & Serena were amazing to work with. They made purchasing our first home such a positive experience with their kindness, strong work ethic, and enthusiasm to help. Their communication was excellent, readily available to address any concerns or questions we had and consistently kept us updated throughout the process. Working with Ben & Serena alleviated a lot of the stress and worries that came with being first home buyers as they looked after us with such exceptional care and skill. We highly recommend working with them. Thank you Ben & Serena! ♡

Ben CastlemanSerena Papalii
Seller review
Patient & Professional
about 2 months ago
Patient & Professional

I had the pleasure of selling our home with Ben & Serena which has been in our family for decades. It was a reluctant but necessary sale that required a lot of patience dealing with family members and hand holding through the process. We had added hiccups of insurance issues due to a neighbours house fire affecting a nearby fence, Ben & Serena were always patient, kind and were never ‘pushy’ to rush us. My Grandfather was the final decision maker and they were great with him. Took the time to sit with him and walk him through each step, explaining positives and negatives and reassuring him that the final choice was his. They were informative and kept all the family members involved, updated along the way. Thank you both for getting this over the line for us!

Serena PapaliiBen Castleman
Seller review
Outstanding service from Ben and Serena
3 months ago
Outstanding service from Ben and Serena

Ben and Serena were amazing to deal with. They gave us great advice the whole way through and made the process feel easy and stress-free. The marketing was top-notch, and the voice-over was especially well done. It all came together beautifully and presented our home in the best possible way. Super professional, friendly, and genuinely great people to work with. Highly recommend.

Ben CastlemanSerena Papalii
Show all 9 reviews
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Our properties

Castleman and Co has sold 4 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMar 16, 2026
Price not available
2 Tirimoana Road
Te Atatu South Auckland
4
2
4
House
SoldMar 9, 2026
Price not available
4 Bosnyak Drive
Te Atatu South Auckland
3
2
3
House
SoldDec 4, 2025
Price not available
76 Seymour Road
Sunnyvale Auckland
3
2
5
House
SoldJul 7, 2025
Price not available
1/10 Statesman Street
Henderson Auckland
2
1
2
Unit
Show all 4 properties
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