22 Orakei Pl, Welcome Bay, Bay of Plenty
Amount undisclosed
Other
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▶Early in this house buying/selling experience we chose Katia as our agent because she appeared to us to be very honest and professional. As it turned out this was only the beginning; she was much more than this. She was absolutely excellent at all stages of the process. The sale of our house was drawn-out and difficult and over the months Katia altered the advertising and marketing strategy regularly to show the property in different lights. While the length of time it took to sell the house was frustrating and annoying for us, Katia didn’t lose interest and took it all in her stride, she kept positive and encouraged us along at all stages. She was totally professional but at the same time was warm and happy. Her friendly bubbly personality made the process much easier. When buyers were finally found they required us to remove a large structure which we had built on the property. This was difficult and took a great deal of time and effort. To reduce the impact of this Katia organised a working bee. She arranged for her partner, her business colleague and herself to give up the best part of a whole day to assist with the heavy work of digging up the foundations of the structure. When it came to buying a property, she knew what we wanted and would call us when she found one in Bower’s listing or other companies’ which she thought suited our requirements. She didn’t waste her time or ours suggesting places which were not suitable. We have bought and sold many properties over the years but have never had an agent who was so caring, engaged and involved in the process. We would not hesitate to recommend her to anyone selling or buying a property.
Nick is a good "people person" and a very good listener and communicator. His communication skills are enviable, not only about our property and the market in general, but he was also good at encouraging us to keep going when we became depressed about difficult purchasers. At all stages of the sale, even when things were really depressing, he was very positive and helpful. Of course he has a good understanding and knowledge of the real estate industry, but more than that he understands how the process works and empathises in positive ways when things don't go according to plan. Nick has a good understanding of how and where to advertise. He changed his marketing approach regularly to keep buyers informed and the property front and centre in the media. In the six months it took to sell our property we had many meetings with Nick and his fellow agent and over that period they were always on time, which is a lot more than we can say about agents from other companies we have had dealings with.
