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Our reviews

  4.9  
571 reviewsacross 21 different locations, showing 12.
3 months ago
Highly Recommended for Anyone Selling in Taupō

Alison was a genuine pleasure to work with throughout the sale process. Her communication was excellent from start to finish, keeping us informed every step of the way and making the entire experience straightforward and stress free. She went above and beyond to help get the property ready for sale, including organising a reliable local painter and assisting with all the little details that make a difference. Alison was professional, approachable and always willing to help. We felt well supported throughout the process and would happily recommend her to anyone looking to buy or sell property in the Taupō area.

Alison Whittle

Alison Whittle

  4.9   (247 reviews)
3 months ago
Alison and her team were excellent to work with

Always professional and trustworthy. Empathetic and patient with circumstances. Communication and follow ups always prompt, friendly and efficient. Very experienced with sound market knowledge. Very reliable and consistent with open homes.

Alison Whittle

Alison Whittle

  4.9   (247 reviews)
4 months ago
From Northland to Taupo - Chelsea made it feel like home.

I first met Chelsea when I was viewing one of the earlier properties in my search, relocating from Northland down to Taupo. I could have gone a different direction after that, but I didn't — I kept coming back to her, and that says everything. Moving between regions isn't simple. I was making trips down specifically to view houses, and Chelsea organised everything so that each visit counted. She lined up viewings back to back, made the most of the time I had, and never made it feel rushed or transactional. What stood out most was how well she knew the market. She wasn't just showing me listings — she was actually listening. Over time she built up a real picture of what I needed in a property, not just the specs, but the feel of the place, the lifestyle fit, all of it. That kind of attention is rare. She was honest when honesty was needed, kind throughout, and went out of her way on the things that didn't strictly fall in her lane. By the time we found the right place, we both just knew. There was no second-guessing. It was one of those moments where the process and the outcome lined up perfectly. By the end of it, it didn't feel like a professional transaction. It felt like a good person had genuinely helped me find a home. I'm grateful for everything Chelsea did, and I wouldn't hesitate to recommend her to anyone.

Chelsea Higgott

Chelsea Higgott

  5   (21 reviews)
4 months ago
Very helpful and honest, nothing was a bother

Sophie and Flash, how can we even word a review to convey how grateful we are for everything you helped us with! We thoroughly recommend this humble, personable team, who broke the mold of our expectations of who Real estate agents are. Fingers on the pulse, neighbourhood market knowledge, solid honest advice and open, prompt communication.

Flash Sandham

Flash Sandham

  5   (4 reviews)
4 months ago
Easy going, relaxed and very pleasant to deal with.

Chelsea was so helpful, we are out of town buyers and she communicated with us regularly to let us know what was happening, she made herself available for the building inspection at short notice and organised a quote for us with a local supplier. Chelsea made sure that we were aware of the property, as she knew it would meet our needs and arranged for us to view it. She made the process of purchasing seamless.

Chelsea Higgott

Chelsea Higgott

  5   (21 reviews)
4 months ago
A professional team who did a fantastic job in presenting and marketing our home.

Both Grant and Clare were very professional and have obvious experience in the Taupo real estate market. Would definitely reccomend them. Although, our sale did not acheive our expectations, they acheived a very good deal in a very competitive and challenging environment.

Grant Bayley

Grant Bayley

  5   (20 reviews)
4 months ago
Flash and Sophie made my home sale process so easy.

I was impressed with everything involved with the sale from the signing of the contract to the closing - every aspect was very professionally and thoughtfully completed. This was from the signing of the contract, advertising (the wording), the placing of the signs, open days (suggestions for improvement), good communication always and the closing the sale.

Flash Sandham

Flash Sandham

  5   (4 reviews)
4 months ago
Proactive, friendly and ready to help

Flash and Sophie have a relaxed and easy communication style that makes buying a lot less stressful than it can be. They know the market well, and understood what we were looking for and considered the best interests of both us as purchasers, and the vendors. Throughout the buying process they reacted promptly to any questions or things we required to get us through to settlement date. They are extremely proactive, and nothing is a problem. They strike a great balance of friendliness and professionalism. We have bought and sold several times over the years, and can honestly say that this was a great buying experience, and highly recommend them as agents.

Flash Sandham

Flash Sandham

  5   (4 reviews)
4 months ago
Professional approach and able to discuss marketing options in a direct manner.

There was no hesitation or disconnect when looking at the changing market. Every new query was dealt with quickly and professionally. Communication was clear, precise and regular. Nothing was a problem and I was secure in the knowledge that my investment was in good hands.

Grant Bayley

Grant Bayley

  5   (20 reviews)
4 months ago
Double the Experience, Knowledge and Trust with Grant and Clare

Grant and Clare Bayley were an exceptional team to work with on the sale of our Hilltop home. Their communication was clear and proactive throughout the process, and they were always quick to respond to any questions. Their knowledge of the local Hilltop market was evident in their pricing advice and strategy, and their negotiation skills secured a result we were really happy with. Above all, they were professional, honest, and easy to deal with from start to finish, and I would not hesitate to recommend Grant and Clare to anyone looking to sell in the area.

Grant Bayley

Grant Bayley

  5   (20 reviews)
4 months ago
Motivated and Ready to Sell

Proactive to achieve a great result Chelsea was able to carefully construct a great marketing approach for the sale of our house. Her enthusiasm, dedication and professional expertise made working with her an absolute pleasure.

Chelsea Higgott

Chelsea Higgott

  5   (21 reviews)
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