We engaged Ailsa and Bayleys to list 2 properties at more or less the same time

Our experiences were with both Chelsea and Ailsa and we feel their Team Ailsa approach works well with the demanding open home schedule they operate with. Both Chelsea and Ailsa had a lot of contact with us, both were involved from day 1, both had input into the marketing and assisting with the presentation advice for our property and both brought offers to us. They seemed to handle their own enquiry and feedback to us and indeed presentation of offers but when it got down to the nitty gritty it was clear they were both involved as a team and some seniority in negotiations sitting with Ailsa. It was a real pleasure to deal with both Chelsea and Ailsa. Chelsea is clearly picking up the reins well and is forging her own path as a professional. We found them both to be “open ears” to our ideas, very responsive with our request for data and very friendly and regular with their feedback and meetings. They also did not hesitate to politely steer us towards some marketing ideas their experience told them would help, and again politely advise us with next steps when enquiry was stalling which was clearly induced by a slow market. When it came to eventually finding respectable buyers, I think Ailsa came into her own. She had allowed us to deflect lowball offers from others and carefully and professionally negotiated with both the buyer and ourselves to secure the sale. We believe Ailsa and Chelsea and their team approach to be at the top of their game and we would highly recommend them to prospective sellers.