Warmth, professionalism and a can do attitude. A delight to work with

Living away from Auckland, we had minimal knowledge of local agents or the general market. Being recommended to Barfoot & Thompson, we were allocated Lucille as our agent. Chance rolled the dice for us in this scenario and we came up Trumps! From my first conversation with Lucille, I could feel her warmth, energy and professional mindset. Lucille was so easy to speak with, and to ask questions of (which there were many!) I felt she was 100% upfront and honest the whole process, whilst also being able to have that human connection and some laughter along the way. She was nimble in a currently tough market, changing tact in terms of sales approach after only a few weeks and some quiet open homes. Trusting her knowledge and experience, we took on Lucille’s advice and started to see bites, and then a catch within a few weeks of us agreeing to change course. Lucille went above and beyond, liaising with us the vendor, our tenant, property manager, lawyer and other agents to do all she could to find a purchaser for our property. A delight to work with, she kept her promise and kept us informed and updated the whole way. Highly recommended and would use her services again without question!