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Our reviews

  5  
575 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, responsive, friendly, reliable, supportive, clear communication, local expert.
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Buyer review
Exceptional service and experience
over 2 years ago
Exceptional service and experience

My partner and I are first time home buyers and Lucy was dedicated to help us find the right home for us. She patiently guided and educated us through the whole process which we appreciate so much. Her years in the industry speaks volume of her good character, professionalism and integrity. She is available anytime to communicate all the info and very responsive to all our queries. Buying a first house is scary and stressful but with Lucy’s help and guidance, our experience in acquiring our first home was smooth and easy with a very satisfactory result. I highly recommend Lucy and Vlad. My partner and I are very impressed with their high calibre.

Lucy Bondarenko

Lucy Bondarenko

  5   (84 reviews)
Seller review
Impressed
over 2 years ago
Impressed

Lucy was amazing she knew the area well, she and her lovely gentleman husband had to move loads of stuff left by the tenants for the photo shoot she went above and beyond

Lucy Bondarenko

Lucy Bondarenko

  5   (84 reviews)
Buyer review
Highly recommend Lucy and Vladimir
over 2 years ago
Highly recommend Lucy and Vladimir

In the past eleven months, we have contacted more than one hundred real estate agents. We have to say that Lucy and Vladimir's professional attitude, strong affinity and very efficient communication process left a profound impression on us. They are more like mentors who give you advice and help in purchasing real estate, and their humor dispels our concerns. Their strong charisma and consistent hard work will make the whole process comfortable and enjoyable. I highly recommend Lucy and Vladimir of Barfoot & Thompson Howick.

Lucy Bondarenko

Lucy Bondarenko

  5   (84 reviews)
Seller review
Great Results, professional & communication
over 2 years ago
Great Results, professional & communication

Lucy and Vlad made the whole process smooth and stress free, they kept us up to date throughout the campaign with exceptional communication. It was a pleasure having such passionate real estate agents selling our home.

Lucy Bondarenko

Lucy Bondarenko

  5   (84 reviews)
Buyer review
I am glad chose Kelly as my agent
over 2 years ago
I am glad chose Kelly as my agent

I am very pleased with the service from Kelly for my purchasing a new home. She was fantastic every step of way. From finding potential properties to moving to the new home. She always available and communicates well. she even done extra miles. I’m so glad I chose her for my agent. I highly recommend her to anyone for real estate services

Kelly Li

Kelly Li

  5   (51 reviews)
Seller review
Very prompt and kept me updated throughout the process.
over 2 years ago
Very prompt and kept me updated throughout the process.

Munish has been my real estate agent on 3 occasions, twice as a purchaser and once as a seller. I have always found Munish to be very efficient, easy to communicate with, always reachable and very prompt in actioning requests.

Munish Seth

Munish Seth

  5   (121 reviews)
Buyer review
Empathetic expert guidance
over 2 years ago
Empathetic expert guidance

In this property, we have found our dream home and our forever home and I'm not sure that we could have done it without the support and expertise that Jessie, Sham, and their team provided. They run an incredibly efficient process while being keenly aware of and attentive to the needs of both their prospective buyers and their seller. They knew the sellers, the property, and it's history well, had a strong understanding of the market, and were very easy to connect with. Emily, your timely updates and understanding responses were greatly appreciated - you never left us wondering what was next. Jessie, the care, attention, and empathy you gave us throughout the process was far beyond our expectations. And Sham, the warmth, confidence, and deep expertise (plus your fantastic sense of humour) helped put us at ease at each step along the way. The support and encouragement that you both provided on auction day went far beyond what we'd expected and we are very grateful. We hope to never have to leave this property, but if that day comes, our first call will be to Jessie & Sham. Meantime, we'll be recommending them to everyone who know who is either looking to sell or buy in this area. Thank you both again for your help through this process!

Jessie Lu & Sham Lal

Jessie Lu & Sham Lal

  5   (93 reviews)
Buyer review
Exceptional service, professional guidance and prompt communication
over 2 years ago
Exceptional service, professional guidance and prompt communication

Lucy and Vlad have given clear guidelines and options during the purchase of this property. Their integrity and professionalism are outstanding. At all times they were available to answer questions and to arrange access to the property when requested. I highly recommend them to anyone who is either buying or selling a property. Truly a pleasure to deal with and a genuine caring attitude for all concerned. Grateful thanks.

Lucy Bondarenko

Lucy Bondarenko

  5   (84 reviews)
Seller review
Reccomendation
over 2 years ago
Reccomendation

If you are about to sell your home I highly recommend you engage Steve and Helen to manage the sale. They patiently explained the process from start to finish in the most professional manner, every detail was planned and executed with great skill, from the listing, marketing, open homes, reporting to me and the actual auction and subsequent successful sale. They simply made the whole process a seamless event with their calm and professional manner. Thank you so much, it was an absolute pleasure to work with you both. All the best Pete Gray

Steve Weng

Steve Weng

  5   (44 reviews)
Seller review
Truly grateful for the successful outcome
over 2 years ago
Truly grateful for the successful outcome

Our longstanding association with Jessie and Sham has been marked by their consistent delivery of top-notch expertise and valuable advice. Their responsiveness is commendable, ensuring timely assistance whenever needed. We highly appreciate their dedicated service.

Jessie Lu & Sham Lal

Jessie Lu & Sham Lal

  5   (93 reviews)
Buyer review
I am very happy to buy a house that I like.
over 2 years ago
I am very happy to buy a house that I like.

Kelly Li is a great real estate agent. She was very careful and patient when helping me choose a house. With her help, I successfully auctioned the house I like

Kelly Li

Kelly Li

  5   (51 reviews)
Seller review
Friendly and Hardworking
over 2 years ago
Friendly and Hardworking

I recently had the pleasure of working with Kelly. She impressed me with her friendly and approachable nature, making the entire selling process feel like a partnership. Kelly's hard work stood out as she navigated the challenges of the real estate market. Despite its complexities, she quickly adapted and showing improvement is a short period. Throughout the process, Kelly was responsive and proactive. It is a pleasure to work with her.

Kelly Li

Kelly Li

  5   (51 reviews)
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Barfoot & Thompson - Howick
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