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Our reviews

  5  
574 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, responsive, friendly, reliable, supportive, clear communication, local expert.
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Seller review
Outstanding all-round Agent!
11 months ago
Outstanding all-round Agent!

Robin is very friendly and professional with a great knowledge of the market. Throughout the process Robin kept us fully informed with written and verbal reports, which helped us immensely making this a far less stressful experience. Property sold at Auction in 15 days with an excellent result! We are very pleased to recommend Robin and his team!

Robin Liu

Robin Liu

  4.9   (53 reviews)
Seller review
Highly recommend Karen to sell your property
11 months ago
Highly recommend Karen to sell your property

Karen is a marvellous agent. She had great knowledge of the current market and guided us through the selling process with professionalism. She kept us up to date with what potential buyers were saying. her communication skills were amazing. If you are looking for an agent to sell your home then you shouldn’t look any further than Karen.

Karen Goosman

Karen Goosman

  5   (6 reviews)
Seller review
Went above & beyond
11 months ago
Went above & beyond

We had an excellent experience working with Robin. Robin took the time to walk us through every detail of selling and buying process, making sure we fully understood each step. Robin also went above and beyond, showing us a wide range of potential listings and never made us feel rushed or pressured. We’re very grateful for his help and highly recommend him.

Robin Liu

Robin Liu

  4.9   (53 reviews)
Buyer review
Excellence sales
11 months ago
Excellence sales

Excellence sales, very professional service

Kelly Li

Kelly Li

  5   (51 reviews)
Buyer review
Eduardo passamani home
11 months ago
Eduardo passamani home

Sham and his team was brilliant, managed our anxiety in the way that I felt he was my oldest brother !!! Wonderful experience, definitely I will do again with this team if I need again Thank you all!!!❤️ Eduardo Passamani and family

Jessie Lu & Sham Lal

Jessie Lu & Sham Lal

  5   (93 reviews)
Seller review
Super Salesman Steve
12 months ago
Super Salesman Steve

Steve and Helen made the selling of our apartment an easy and enjoyable process. They were there at all times to guide us through the decisions to be made with honesty and integrity. It was a pleasure dealing with them and we would highly recommend them to anyone selling their property.

Steve Weng

Steve Weng

  5   (44 reviews)
Seller review
Robin Liu agent
12 months ago
Robin Liu agent

I have dealt with Robin on two property transactions now and I must say that Robin has been faultless to deal with on both occasions. I find Robin to be very honest and professional in his approach; he seems to be always up to date with the market and I would have no hesitation in recommending him and I would certainly use his services again in the future.

Robin Liu

Robin Liu

  4.9   (53 reviews)
Seller review
Highly recommended!
12 months ago
Highly recommended!

Selling our house was an emotional roller coaster, but Robin and his team kept us grounded throughout the process. When we started, the market had cooled significantly from our initial discussions with Robin, making our original price goal unattainable. The first couple of weeks brought no viewers, and even when interest picked up slightly, foot traffic remained low. Despite this, Robin and his team stayed proactive, keeping prospects engaged and informed. We were skeptical about even having bidders at our auction, so we were thrilled when three prospects registered—far exceeding our expectations! The auction itself was intense, another roller coaster of emotions. Robin’s clear communication and expert guidance helped us navigate it confidently, ultimately securing the best price we could have. We couldn’t be happier with the outcome. Robin and his team are professional, dedicated, and genuinely committed to their clients’ success. We wholeheartedly recommend them to anyone looking to sell their home!

Robin Liu

Robin Liu

  4.9   (53 reviews)
Seller review
Perfect presentation of market information and the signing up process was very professional
12 months ago
Perfect presentation of market information and the signing up process was very professional

We didn't have direct contact with Robin all the time , we dealt mainly with Jacky Lu. What wonderful man. It didn't start too well mainly because our expectations were too high. We worked through this and knew that Jackie always going to try and get the best price for us. He always kept us updated and called in regularly. We were delighted with the price we got and so thankful to Jackie and the work he put in. We will definitely recommend him and Robin to anyone who are selling their property.

Robin Liu

Robin Liu

  4.9   (53 reviews)
Seller review
A professional and efficient process.
about 1 year ago
A professional and efficient process.

I chose Robin Lui and his team at Barfoot and Thompson as my real estate salespersons to market my property because I found Robin on our first meeting, to be empathetic, listening to my needs, professional and efficient. Robin worked tirelessly, keeping me up to date with regular communication. Despite poor attendances at our open homes, Robin approach Auction Day with a positive attitude. Auction Day was a very long day but Robin worked tirelessly, negotiating a price suitable to both me and the buyers. I would be please to recommend Robin to any potential clients. Thank you, Robin.

Robin Liu

Robin Liu

  4.9   (53 reviews)
Buyer review
Honest Advice Without the Hard Sell
about 1 year ago
Honest Advice Without the Hard Sell

We had a fantastic experience working with Munish Seth! What truly sets him apart is his professionalism and respectful approach. He was never nosy or overbearing, and we really appreciated that he wasn't the hard-sell type. Instead, he listened to what we needed, offered thoughtful guidance, and gave us the space to make decisions at our own pace. His calm demeanour and honest advice made the whole process so much less stressful and seamless. Highly recommended for anyone looking for a trustworthy and low-pressure real estate agent.

Munish Seth

Munish Seth

  5   (121 reviews)
Seller review
Professional Excellence
about 1 year ago
Professional Excellence

Loretta Li, Lorna Muller and Mark Muller provided us with the service they said they would give as a team. Their support of, and active participation with us while preparing our home for the market, was of huge value and much appreciated. Their communication with us before, during and after the selling process was exceptional. They were always clear, detailed when needed, honest, personable and happy to explain. All three agents were knowledgeable about good real estate practice and about the current market and advised us accordingly to achieve a phenomenal outcome. Open Homes and private viewings were always attended by at least one team member and, from what we were able to observe, they always behaved in a professional manner with potential buyers. From the communication summary provided to us each week of the campaign, it was clear that all three agents had spent a good deal of time engaging with potential buyers. They worked hard and were fully committed to achieving the best result possible. We have absolutely no reservation in recommending Loretta, Mark and Lorna, with the backing of the Barfoot and Thompson company, as a professional team of highly skilled and knowledgeable real estate agents who will work tirelessly to achieve the best result possible. A sale 15% above CV in this current market, is indeed a testament to their knowledge, skills, commitment and hard work.

Loretta Li

Loretta Li

  5   (13 reviews)
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Barfoot & Thompson - Howick
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