Perfect communication and professional skills with best results

Lars Kuo

star   5   (28 reviews)

My property was a monolithic town house which was very difficult for people to get Finance on and therefore difficult to sell. It was a real roller coaster of emotions. Most offers would fall over quickly because the finance would be declined immediately but every so often there would be one that got close which was harder to take when it fell over. Rachel kept the positivity up and along with Gurvik kept looking for the next buyer. She is a good listener which I think is one of the things that makes her good as a negotiator. A good example of her negotiation stills is when I had some work done on the house which involved scaffolding on the house. This was arranged through the builder. The scaffolding was not taken down after the job was complete despite promises to the builder of when it would be done. After over a month of getting no where Rachel offered to help. She spoke to the builder and the scaffolder and the scaffolding was down in a couple of days. All the offers I was presented exceeded my expectation of sales price. There were a couple of times where multi offers were in play. When the chosen offer fell over, the second buyer would be negotiated with and the offer was always higher than the original showing the work being done behind the scenes.

Rachel Readhead

star   5   (47 reviews)

Lin did a great job with selling my property. Her knowledge about the current market and outstanding communication skill is impressive, which makes her be a professional and successful agent in real estate industry.

Yan Lin

star   4.9   (78 reviews)

Lars is an excellent agent, who communicated well to us, and helped us with buying our very first home. He was friendly, informative, and communicated everything very well. Lars has been a pleasure to work with, and we appreciate him helping us get into our first home.

Lars Kuo

star   5   (28 reviews)

Yan was outstanding throughout our home-buying journey and stood out among the many agents we dealt with. She was an excellent communicator, took the time to understand our needs, and guided us through the offer process with professionalism and care. We especially appreciated that she was never pushy or pressuring, instead providing helpful advice and responding quickly to our questions. Her approachable and supportive manner made what can be a stressful process much easier, and we would highly recommend her to anyone looking to buy or sell a property.

Yan Lin

star   4.9   (78 reviews)

Lars Kuo did an absolute amazing job selling my property! He managed to get the house sold incredibly fast, which exceeded all my expectations. What truly sets Lars apart is the immense help he provided during our renovation phase. He went above and beyond to offer guidance, resources, and support when the house was being remodeled. His professionalism, efficiency, and dedication made the whole process completely stress-free. I highly recommend Lars to anyone looking for a top-tier real estate agent!

Lars Kuo

star   5   (28 reviews)

We've worked with Andy since 2016 and he has now sold five properties for us, including both our own homes, investment property and development properties. What we appreciate most about Andy is that he genuinely cares about getting the best result and is there to help every step of the way. He has always been very hands-on, from giving advice before the property goes on the market, through the marketing and sales process, right up to settlement day. Even after settlement, he's always been available if we needed help or had questions. One of Andy's greatest strengths is his ability to identify what makes a property special. Rather than treating every listing the same, he takes the time to understand the property's unique selling points and knows how to position it so it stands out from the competition. We believe this has played a big part in helping our properties attract strong buyer interest and achieve the best possible prices. The property market hasn't always been easy during the times we've sold. Some of our properties were listed when market conditions were quite challenging, but Andy never gave up. He stayed positive, kept working hard, and always communicated openly about what was happening in the market. In the end, every property was sold and we were very happy with the prices achieved. After five successful sales together, Andy has earned our trust and continues to be our go-to person whenever we're buying or selling property. We wouldn't hesitate to recommend him to anyone looking for an agent who is dedicated, reliable and genuinely committed to achieving the best possible outcome for his clients.

Andy Ling

star   5   (44 reviews)

Thank you for all your hard work and professionalism throughout the sale process. Your expertise, dedication, and guidance were instrumental in achieving a successful sale of our property. We truly appreciate your efforts and are delighted with the outcome.

Lars Kuo

star   5   (28 reviews)

As a FHB, I had been told not to go to auction and had spent the past 6 months making conditional offers with no luck. I had almost given up. Then Lars told me it could be done and he was willing to help. Without his support and encouragement I wouldn't have been able to do it. Even on the day he answered my questions about how to bid without judgement and helped calm my nerves. So happy I came across Lars and his team because now we have a beautiful new home! I would definitely recommend him to anyone buying or selling a home, and I cant thank him enough!

Lars Kuo

star   5   (28 reviews)

He have professional, knowledgeable, and responsive to all of our questions throughout the buying process. He kept us informed at every stage, provided valuable advice, and worked hard to ensure everything progressed efficiently.

Andy Ling

star   5   (44 reviews)

Wow, wow – what amazing service from Yan Lin! She was always clear in her communication, readily available, and consistently went above and beyond what was required. When we first moved in, the curtain installer accidentally drilled into the main water pipe. Despite it being a long weekend, Yan Lin arranged for a plumber to attend and fix the issue within just a few hours on the very same day. Her responsiveness, dedication, and commitment to helping us were truly outstanding. No matter the time, she was always available and willing to assist. Barfoot & Thompson are incredibly fortunate to have someone like Yan Lin on their team. She is an absolute asset to the company and, in my opinion, should be recognised as one of their top agents. Thank you so much, Yan Lin, for your exceptional service and support. It has been greatly appreciated!

Yan Lin

star   4.9   (78 reviews)

We settled to our new property in February and since than we never had seen Yan Lin come to congratulate us for pursuing new home. She had some telephonic conversion with no responsibility , reliability of making sure the work was completed after settlement. Example- like painters were suppose to come fix some of areas and had not come visit us since then. We have had to email Yan Lin with any concerns or issues but the outcome we got was is very poor from agent. She surely would have still got her commission and I guess that was all that matters to her.

Yan Lin

star   4.9   (78 reviews)