Barfoot & Thompson - Blockhouse Bay

Rose was willing to take time to ensure information and options were clear all through the sale process. She listened well and made sure details were understood. She explained and communicated with a genuine and logical manner. She responded speedily to all queries and kept a friendly genuine style. Rose was helpful at all times. She provided information during the auction and checked all was ok which made the experience comfortable. Her knowledge and natural friendly care make her a great agent to have with you.

Rose Malcon

star   5   (2 reviews)

Malcolm's genuine calm friendly style assisted clear communication of information. His well experienced realistic market knowledge helped with decision making and with option choices all the way from marketing to sale. Malcolm listened and discussed possible outcomes, and he accepted and worked with everything that was wanted. Excellent communication continued through the weeks as calls and emails were promptly responded to and action and discussion or answers were given. It is a huge advantage to have information provided in this way. He gave very calming assistance through the auction process, and gave his time and help at the property afterwards. His quiet genuine style makes him stand out as the person to have as an agent beside you.

Malcolm Key

star   5   (2 reviews)

From the very first meeting both Ash and Giyore kept us informed about the sale process, our options and what to expect on the run up to the auction. They made us feel relaxed to list when we felt ready. Whilst the marketing material was clearly aimed at the private buyer, they were able to connect to a wider market, including developers and maybe investors. They gave us weekly updates on progress and we were made aware of the current status of all interested parties. Nothing seemed to be a hassle and they always made themselves available when we needed to ask them anything.

Ash Suares

star   5   (9 reviews)

David was very prompt in his responses and was able to help us negotiate the sale in a very timely manner. He was organised and made the whole process run smoothly.

David Wang

star   5   (8 reviews)

Easy to deal, Honest advice.

Calvin Roche

star   4.9   (32 reviews)

From the beginning to the end and on Auction Day everything just went along great with no problems and dealing with Rose and Malcolm was a pleasure great feedback and Support. I would highly recommend them both very professional and friendly. Any questions I asked was always welcomed never a problem so easy to talk too. How much do you trust Barfoot & Thompson to act in your best interest? They said - Completely To gain insights into their experience to date, they were asked a number of experience driver questions. These are listed below with their answers: How well you’ve been kept informed about buyer interest and market feedback (including frequency of communication and method) - Very satisfied Clarity and transparency around the selling process and ‘what to expect next’ - Very satisfied The level of interest in your property (online views, enquiries, open homes, etc) - Very satisfied Friendliness and professionalism of your salesperson - Very satisfied Consistency of service across everyone you’ve dealt with at Barfoot & Thompson - Very satisfied Finally, they were asked if there is anything we could be doing better? And they told us: No don't change keep providing the great Customer Service you always have

Rose Malcon

star   5   (2 reviews)