Fast communication, sharp market insight, and strong negotiation

We had a great experience working with Cleo Zhang and Richard Pearce. Their communication was consistently fast and clear — we never had to chase for updates, and they always made sure we understood what was happening at each stage. It made the whole process feel much more manageable. Both Cleo and Richard showed a very accurate understanding of the local market. The pricing and marketing strategy they recommended turned out to be exactly right, and we could see they had a solid read on buyer behaviour in this area. Their negotiation skills were another big highlight. They handled the discussions confidently and professionally, and we felt they were genuinely focused on achieving the best possible result for us. In the end, the outcome was better than we expected. We’re very happy with the experience and would confidently recommend Cleo and Richard to anyone looking for agents who are responsive, knowledgeable, and strong in negotiation.