31B Ratima Place, Whakatane, Bay of Plenty
$420,000
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Buyer's review
The perfect agent to guide us through such an important milestone in our lives
We had an absolutely fantastic experience with our real estate agent throughout the entire process of purchasing our first home. She was always incredibly communicative, responsive and available whenever we needed her, whether that was replying to messages, answering calls or taking the time to answer all of our questions — even the ones we thought were probably a little silly! She explained and clarified the process for us every step of the way, which made what could have been a very overwhelming experience feel much easier and more manageable. She was also incredibly helpful in organising the fire technician and assisting us with understanding and obtaining the relevant certifications we needed. What stood out most was how safe, comfortable and reassured she made us feel throughout the whole process. Her knowledge, professionalism, patience and genuine willingness to help made such a difference, especially as first-home buyers. We are incredibly grateful for all of her support and guidance and would have absolutely no hesitation recommending her to anyone looking to buy or sell a home. We couldn't have asked for a better agent to guide us through such an important milestone, and we are so thankful to have had her by our side throughout the journey.
Seller's review
Best agent I've ever had
Selling property is not something most of us do every day, this is the 4th house sale for myself and I can hands down say Kim has been the best by far. From the very start of this process Kim has been the consummate professional taking us through the process and explaining the different package options. Selling a house with an elderly Father in it, whilst we are living in Australia could have been challenging, however Kim worked in with my Father to organise open homes and potential buyer visits, keeping us in the loop with weekly reports and regular phone contact. When we came to getting some final information after the LIMS report she personally went to our aircon supplier to get the compliance certificate and went to council for us to get details about the fireplace. This is not the actions of a normal agent, this is someone who sees people as individuals and goes above and beyond. Thanks to Kim my father is now able to come out to Australia to be nearer to us, I could not recommend her more highly.
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