As first home buyers we were surprised at how smooth the process was, mainly due to the easy and clear communication between everyone involved. As soon as we started discussions Susan was quick to run us through the process and ensure we understood all the steps. Along the way we felt very comfortable contacting and questioning Susan (we did this alot). We would 100% work with Susan and Tall Poppy again.
Susan Northey
How fortunate we were to find a person with such a high level of professionalism to market our home! Annette well understands, and skillfully provides the support that clients need to navigate the rather stressful and often daunting task of selling/buying a home. We appreciated her efforts to put as at ease during the whole process, displaying a high level of expertise and knowledge in her chosen profession. Annette has a lovely, winsome nature, so personable, and we have absolutely no hesitation in recommending her to anyone as a fine agent for their next real estate transaction!
Annette Yeatman
Very honest and trustworthy: Dhammika sold my property in Te Puke within a week – an excellent result! He didn’t just sell the property, he also helped me solve other issues to get it market-ready. I was surprised at how simple he made the whole process. I highly recommend Dhammika if you're selling your property.
Dhammika Wijekoon
Annette is excellent, straight shooter, good practical advice on the best way to present our property. The results were in line with what she said from day one and she does an excellent job of coordinating all parties/activities. We happily recommend Annette to potential vendors, without hesitation.
Annette Yeatman
Annette has been incredibly gracious and accomodating during our purchase. Thank you.
Annette Yeatman
Thanks Lisette for a great selling experience. We enjoyed great communication which was important due to selling our home while living in another city.
Lisette McDermott
This is our second home and second time selling with Susan. We love the easy communication and well organised approach - making sure we understand everything well and allowing us to ask her anything at any time.
Susan Northey
The whole experience from meeting with Janet, making a plan, signing up and eventual sale was absolutely stress free. I felt my property was in good hands and Janet got the job done with no fuss. Very happy with the result and being able to move on.
Janet O'Shea
He worked hard on my account especially trying to sort out the certificate of acceptance which the council required for my bathroom. Finally we were told it was no longer required.!
Dhammika Wijekoon
I really wish I could give a positive review. We started out hopeful and beaming with excitement. Houses were being sold left, right and centre in our area. We talked with Susan months before putting the house on the market and paid for renovations and put in lots of work to make the house more presentable and sell easier. We were reassured how well it was going to sell and that all our hardwork would make it so easy to generate interest and get the price we all wanted. After the first week she suggested we lower the enquiry price below our expected minimum sale price. It felt like she just wanted to make a quick sale even though we had said we were happy to take it slow to get the right price. It took over 30 to 40 minutes after each open home was expected to end to hear if we could re enter our own home. And when we finally heard that it was safe to go home, the most basic information was given about how it went. Something such as : open home went well, there was 2 groups, will follow up later. Almost every single time. I felt like I had to pry any useful insight out but was met with what felt like half assed responses. When I did have questions or concerns, I would list them out in an email or text. Nine times out of ten, none of my questions were answered. Or I would get a defensive response about something entirely different to what I was asking. I am very upset to have to be writing this review, Susan seemed so nice and put on such a soft voice when chatting in person that it seems like she genuinely tried to do a good job. It's very unfortunate because my last experience with a different agent from the same company was such a great experience. Additionally, after months of being on the market, the only offer we received was when Susan was not available during the holidays and another agent who I presume had never seen inside our house took a buyer through. I hope that the other agent is appropriately compensated. Without them this would be a 1 star review.
Susan Northey
We asked Susan to market our property after she had successfully sold our previous property in 2020. We're extremely pleased with the marketing Susan had done for the property, and negotiate the sale so well. And it wasn't an easy property to sell due to a few difficult issues, but Susan persisted and got us a great result. Thankyou.
Susan Northey
My experience with a property agent was generally positive, as they provided valuable expertise on the local market, actively helped me find suitable properties within my budget, skillfully negotiated on my behalf during the purchase process, and maintained excellent communication throughout the entire transaction, ensuring I was informed every step of the way; however, there were occasional moments where I felt pressured to make quick decisions or felt like certain details were not fully explained.
Susan Northey
