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Our reviews

  5  
252 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: hard-working, friendly, dedicated, responsive, supportive, local expert, clear communication.
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Buyer review
Very friendly and easy to work with
about 11 hours ago
Very friendly and easy to work with

All requests for information were answered and done so quickly, they also guided us through the auction process to help on the day.

Jo Hoogervorst

Jo Hoogervorst

  5   (6 reviews)
Seller review
Excellent communication
about 13 hours ago
Excellent communication

Awesome agent working hard to get us the best deal possible many thanks

Lynton Hubber

Lynton Hubber

  5   (34 reviews)
Buyer review
Exceptional Support for a First‑Home Journey
about 20 hours ago
Exceptional Support for a First‑Home Journey

We had an outstanding experience working with Jobi Smith. As a first‑home buyer, the process felt overwhelming at times, but her professionalism, patience, and genuine commitment made all the difference. She guided us with such care, always communicating clearly, promptly, and with a reassuring tone that helped us feel confident every step of the way. We're deeply grateful for her honesty and attention to detail, every recommendation she shared was thoughtful, well‑explained, and truly in our best interest. She made what could have been a stressful journey feel smooth, supported, and surprisingly easy. We wholeheartedly recommend Jobi Smith to anyone looking for a reliable and trustworthy real estate agent. Her exceptional service helped turn our first‑home dream into reality, and we couldn’t be more thankful.

Jobi Smith

Jobi Smith

  5   (35 reviews)
Buyer review
It's all in her name an absolute Joy to work with
1 day ago
It's all in her name an absolute Joy to work with

Being a first time buyer and first time at auction Joy was very helpful telling me what's going to happen and what I need to do. Communication was very good and she's super friendly

Joy Butel

Joy Butel

  4.9   (41 reviews)
Buyer review
Deb was so upfront, clear and kind with us. She took us seriously and worked sensitively for us.
5 days ago
Deb was so upfront, clear and kind with us. She took us seriously and worked sensitively for us.

Deb was great at keeping in touch, connecting and also for giving all parties the space they needed to consider these big life events. She is so easy and a pleasure to communicate with, her fun and straightforward & straight up approach we really appreciated. She gave us wonderful advice and was sensitive and respectful around the nuances both parties needed for this sale. She was so patient with us while we worked it all out, and always willing to help. Thanks Deb. It was really amazing working through this all with you! We deeply appreciate what you have made possible for us!!!

Deb Beesley

Deb Beesley

  4.9   (26 reviews)
Buyer review
Dedicated, supportive and highly recommended.
6 days ago
Dedicated, supportive and highly recommended.

Josh acted on our behalf as a buyer’s agent, and we would highly recommend him to anyone looking to purchase a home. Josh took the time to listen to what we were looking for and worked hard to find properties that matched our needs. His knowledge of the market and the buying process was invaluable, and he guided us through every step with patience and professionalism. Josh consistently went above and beyond, arranging viewings, gathering information, answering our questions, and advocating for us throughout the journey. We always felt supported and informed. Thank you, Josh, for your time, dedication, and genuine care. We are so grateful for your help in finding our first home and couldn’t have asked for a better experience.

Josh Hilbers

Josh Hilbers

  5   (96 reviews)
Seller review
highly recommended and personable agent
6 days ago
highly recommended and personable agent

Deb was an excellent communicator, working with a challenging sale, always with good humour, charm and perseverance. Recommended.

Deb Beesley

Deb Beesley

  4.9   (26 reviews)
Seller review
Composed and Genuine
7 days ago
Composed and Genuine

Knowing I was in ill-health you were very supportive and kind. This was despite my forgetfulness, asking for information you had already provided, and my high stress level for quite a few weeks. I think your true colours came out when I locked the house with the keys inside just before a house viewing. You were composed and had a genuine concern for me that I need not worry about it. I appreciated your constant positivity throughout the weeks of selling my home. Your initial ideas on how to present the house for buyers and for connecting to potential buyers through different avenues paid off. You listened to my preferences for a buyer. I was incredibly pleased when that happened at auction with your help in insuring the buyer bought the house at the amount suggested. You listened to the buyer too for his requests about renting the house until settlement was complete. The auction process went very smoothly for me. I was grateful I could have a chat with the buyer after the auction at a cafe as you provided that opportunity. Thanks so much for being my agent Josh, its much appreciated. All the best for your future sales career Josh.

Josh Hilbers

Josh Hilbers

  5   (96 reviews)
Seller review
Alison made us feel comfortable from our first meeting until the house was sold
17 days ago
Alison made us feel comfortable from our first meeting until the house was sold

Alison’s knowledge and experience and deep commitment to her clients is exceptional. Nothing was a problem, and her communication was excellent. Alison was available seven days a week and almost always available by phone. Her experience and expertise made the whole process seamless. Her knowledge of the paperwork, property files and contracts are impressive. She worked tirelessly with potential buyers and without her experience in closing our deal, I doubt that we would have ended up sold.

Alison Carter

Alison Carter

  4.9   (94 reviews)
Buyer review
An honest, down to earth person that always does their best for the client
18 days ago
An honest, down to earth person that always does their best for the client

Josh is great and we have enjoyed his dedicated attitude towards getting my partner and I into our first home. I think that for first home buyers, Josh is a great person to assist through all the unknown. He has a keen ear and will listen to what is the most suitable choice for you, he goes out of his way to stay in contact regularly and will sets up everything. Grateful to him and the team, cheers Josh.

Josh Hilbers

Josh Hilbers

  5   (96 reviews)
Seller review
A Success Story
27 days ago
A Success Story

I had an excellent experience with the team at Harcourts Ferrymead. Jo went above and beyond by making special visits with me and my elderly mother who is in a retirement village. Jo was professional, thoughtful, and showed genuine compassion during every meeting. She made a connection with us and our family. Jo's communication was clear, her support was consistent, and she made the whole process feel easy and stress‑free. I was 100% happy with her work and truly appreciated her kindness and professionalism.

Jo Hoogervorst

Jo Hoogervorst

  5   (6 reviews)
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Harcourts Ferrymead (Grenadier Real Estate Ltd)
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