The Agency

5 Ballance Street, Whataupoko, Gisborne 4010
  •   5   (190 reviews)

Our sales performance at a glance

See how The Agency has performed in the last 12 months on RateMyAgent*

60
Reviews
16
Properties for sale
52
Sold properties
$250k
Average sale price
$13m
Total sales value

*Includes all properties sold (last 12 months) as lead and supporting agent and published on ratemyagent.co.nz. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards The Agency has won

  • Region Top 5Gisborne
  • 6x Region Top 5Gisborne - 2026, 2025, 2024, 2023, 2022, 2021
  • 5x Region WinnerGisborne - 2025, 2024, 2023, 2022, 2021
  • 3x National Top 100New Zealand - 2025, 2024, 2022
  • 3x Suburb WinnerMangapapa - 2025, 2024, 2022

Meet the team

Get to know the 2 agents at The Agency.

Shannon Sheridan
Shannon Sheridan

Principal

  4.9   (100 reviews)
About Shannon
A standout in her profession, being true to her personality is a principle Shannon believes to be the backbone of her successful career in real estate. Delivering consistent exceptional service, Shannon’s authenticity offers something that cannot be bought or measured with money and that is sincerity and integrity; testament to Shannon’s loyal following of clients offering repeat business and recommendations to others. Shannon’s clients remember how she made them feel and when people feel good about you, you stand out. ‘Just a conversation’ is Shannon’s metaphor for anyone looking to invest in advice from a real estate professional such as herself. Keeping the language simple and easy to understand whilst listening to her client’s opinions and suggestions allows Shannon to gain a deeper insight to their needs and furthers strengthens the trust in her relationships with those pursuing their journey in the buying and selling process. A master in her craft, Shannon is passionate, disciplined and well versed in the latest market trends in and around Gisborne. Offering attention to detail compliments Shannon in her quest, that all that is delivered is with excellence. Shannon and the team get the best results by offering professional, quality boutique style of service synonymous with the philosophy The Agency is renowned for. … For Results that Count Sell with Shannon
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Karyn Anderson
Karyn Anderson

Licensed Real Estate Agent

  5   (92 reviews)
About Karyn
Meet Karyn Anderson, a highly accomplished Licensed Real Estate Agent in the Gisborne area. Karyn has been transforming the real estate scene with profound dedication and impressive expertise, making her a five-star rated professional with 90 stellar reviews. Her exceptional work ethic and client-focused approach have earned her the prestigious Gisborne award for three consecutive years (2024, 2025, 2026). With over $11 million in overall sales over the last 12 months, Karyn is a leading force in the local housing market. She has successfully sold 47 properties, specialising primarily in houses. Whether you're searching in the picturesque neighbourhoods of Whataupoko, Lytton West, Mangapapa, or the serene locales of Te Hapara and Wainui, Karyn has comprehensive knowledge of the Gisborne region, ensuring her clients find the perfect property that suits their needs. Karyn's listings typically remain on the market for an average of 54 days, reflecting her efficiency and effectiveness in closing deals. Currently managing 12 active properties for sale, she is always ready to assist both buyers and sellers in navigating the complex real estate process with ease. Esteemed in the industry as a price expert, Karyn excels at negotiating deals that benefit her clients while maximizing market potential. Her passion for real estate and commitment to client satisfaction set her apart as a trusted advisor in every transaction. Discover the difference Karyn Anderson can make in your real estate journey—partner with an award-winning agent dedicated to your success.
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About us

All Things Property Our boutique real estate business with it's committed and very experienced team has expanded. We are now providing a broader focus and a desire to offer our customers a more comprehensive range of Property Related services. Now as well as assisting you with buying, selling and property management, we are moving into property maintenance and building services – all carrying our same exemplary attention to detail and service. In line with our switch, we have moved to the heart of the Ballance Street Village and we are all so excited to offer these additional services. Our team are known for their extensive local knowledge and their ability to get the very best end result for all involved. For some clients, that could be just an armchair chat and a little advice on what to do with their property. For others, it could be discussing the ins and outs of bringing a property to market, or working together for a clear expectation on price and process. At the heart of all we do are people – our people. It’s about finding that right fit – that special property that matches your dreams and aspirations within your budget. We are creative, innovative and honest. Call by and have that chat, and see what makes The Agency stand out from the crowd.

Our reviews

  5  
191 reviewsacross 17 different locations, showing 6.
Our qualities as told by our client reviews: honest, reliable, supportive, responsive, friendly, local expert, clear communication.
Was this helpful?
Buyer review
29 Riverside Rd, Whataupoko
4 days ago
29 Riverside Rd, Whataupoko

In today’s market, flexibility and financial security matter more than ever. Rarely does a genuine home and income opportunity become available in Whataupoko, especially one that allows you to live comfortably upstairs while generating income downstairs. This is more than just extra space. It is a strategic advantage. Offset the mortgage. Accommodate extended family. Create an Airbnb stream. Upstairs, the light-filled main residence opens to a generous deck with rural views, perfect for entertaining or unwinding at the end of the day. Downstairs, the self-contained flat delivers immediate income potential or flexibility for multi-generational living. Features to Love: - Home and income configuration - Three bedrooms in total (1 upstairs / 2 downstairs) - Master with generous wardrobes - A bathroom & kitchen across each level - Double garage with internal-access - Generous 150 sqm floor area - Built in 1960's - freshly painted, low maintenance section - Expansive entertaining deck with views - Spectacular sunsets from your elevated outlook - Short drive to town, Farmers market and local cafes Priced at market value, come view the property and make an offer!

Karyn Anderson

Karyn Anderson

  5   (92 reviews)
Buyer review
Made Selling Easy, Professional service with a very personal touch.
25 days ago
Made Selling Easy, Professional service with a very personal touch.

We were extremely pleased with the service provided by Karyn Anderson, who successfully sold our home in Gisborne. Karyn’s communication was excellent throughout the entire process. She kept us well informed at all times through regular emails, phone calls, and text messages, which we really appreciated. She is very nice, pleasant, and easy to deal with, and never made us feel pressured. Karyn listened carefully to what we wanted and made sure to follow through every step of the way. She worked hard to sell the property, holding open homes each week and consistently following up with potential buyers. As we were not living in the area, Karyn also took great care of the property on our behalf, which gave us real peace of mind. Karyn negotiated skillfully and achieved the price range we were after. We are very grateful for her dedication, professionalism, and results, and would highly recommend her to anyone looking to sell their property.

Karyn Anderson

Karyn Anderson

  5   (92 reviews)
Buyer review
Outstanding service and results! Sold in 3 weeks
25 days ago
Outstanding service and results! Sold in 3 weeks

We recently engaged The Agency to sell our home in Gisborne and couldn't be happier with the experience from start to finish. From the outset, the team were professional, proactive and genuinely committed to achieving the best results for us. What stood out was their communication. We were kept consistently informed with updates on potential buyers and detailed enquiry stats, which gave us real confidence throughout the whole process. For a family making a significant life change, the transparency and reassurance meant everything. The result spoke for itself - our home was sold in just three weeks! We wouldn't hesitate to recommend The Agency to anyone looking to sell their home in the Gisborne area. Thank you to the whole team for your outstanding efforts and for making what could have been a stressful process such a positive experience.

Karyn Anderson

Karyn Anderson

  5   (92 reviews)
Buyer review
22 Halley Street, Outer Kaiti
about 1 month ago
22 Halley Street, Outer Kaiti

This is the perfect first-home opportunity in a fast-growing neighbourhood. With a fresh new kitchen, updated blinds, and a great-sized backyard for kids, pets, or summer BBQs, this four-bedroom home delivers unbeatable value for money. Healthy Homes compliant features add huge value, with upgraded windows installed to meet draught-stopping requirements, helping keep the home warm, efficient, and comfortable through the seasons. Outside, the low-maintenance brick exterior and massive backyard give you room for kids, pets, gardens, or future plans. A garage plus off-street parking provide extra convenience. If you're looking for an affordable, well-presented home in a friendly community, 22 Halley Street is a must-see.

Shannon Sheridan

Shannon Sheridan

  4.9   (100 reviews)
Show all 191 reviews
map

Our properties

The Agency has 16 properties for sale and sold 52 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMay 8, 2026
Price not available
29 Riverside Rd
Whataupoko Gisborne
3
2
2
House
For Sale
Deadline Treaty
7 Stanford Crescent
Whataupoko Gisborne
4
2
2
House
For Sale
Offers Over $850,000 +
12 Ruru Avenue
Lytton West Gisborne
4
2
2
House
For Sale
$555,000
660 Gladstone Road
Te Hapara Gisborne
3
2
1
House
Show all 68 properties
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