The Agency

5 Ballance Street, Whataupoko, Gisborne 4010
  •   5   (191 reviews)

Our sales performance at a glance

See how The Agency has performed in the last 12 months on RateMyAgent*

61
Reviews
16
Properties for sale
51
Sold properties
$219k
Average sale price
$11.2m
Total sales value

*Includes all properties sold (last 12 months) where the agent was a part of the transaction and published on ratemyagent.co.nz. It may not be complete and can exclude off-market, private sales and undisclosed pricing and sold dates. Contact agent for full sales history.

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    Recognised for going above & beyond for their clients.

Our customer service awards

See what RateMyAgent awards The Agency has won

  • Region Top 5Gisborne
  • 6x Region Top 5Gisborne - 2026, 2025, 2024, 2023, 2022, 2021
  • 5x Region WinnerGisborne - 2025, 2024, 2023, 2022, 2021
  • 3x National Top 100New Zealand - 2025, 2024, 2022
  • 3x Suburb WinnerMangapapa - 2025, 2024, 2022

Meet the team

Get to know the 2 agents at The Agency.

Shannon Sheridan
Shannon Sheridan

Principal

  4.9   (100 reviews)
About Shannon
A standout in her profession, being true to her personality is a principle Shannon believes to be the backbone of her successful career in real estate. Delivering consistent exceptional service, Shannon’s authenticity offers something that cannot be bought or measured with money and that is sincerity and integrity; testament to Shannon’s loyal following of clients offering repeat business and recommendations to others. Shannon’s clients remember how she made them feel and when people feel good about you, you stand out. ‘Just a conversation’ is Shannon’s metaphor for anyone looking to invest in advice from a real estate professional such as herself. Keeping the language simple and easy to understand whilst listening to her client’s opinions and suggestions allows Shannon to gain a deeper insight to their needs and furthers strengthens the trust in her relationships with those pursuing their journey in the buying and selling process. A master in her craft, Shannon is passionate, disciplined and well versed in the latest market trends in and around Gisborne. Offering attention to detail compliments Shannon in her quest, that all that is delivered is with excellence. Shannon and the team get the best results by offering professional, quality boutique style of service synonymous with the philosophy The Agency is renowned for. … For Results that Count Sell with Shannon
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Karyn Anderson
Karyn Anderson

Licensed Real Estate Agent

  5   (92 reviews)
About Karyn
Meet Karyn Anderson, your trusted partner in real estate with a phenomenal track record in the Gisborne region. With her license and expertise, Karyn has achieved outstanding success, earning her a revered spot among the top 5 real estate professionals in Gisborne for three consecutive years (2024-2026). Her commitment to excellence and client satisfaction is reflected in her perfect 5-star rating from an impressive 92 reviews. Over the past year, Karyn has been instrumental in bridging buyers and sellers with her exceptional market knowledge and strategic insights. Among her accomplishments, she has facilitated the sale of 47 properties, predominantly houses, with an average sale price of $231,620, totaling over $10 million in sales. This underscores her prowess in delivering results even in competitive markets. Currently managing 17 active listings, Karyn ensures each property receives the attention it deserves, listing properties in vibrant localities like Wainui, Whataupoko, and Inner Kaiti. Properties under Karyn's management are on the market for an average of just 48 days, a testament to her efficiency in connecting the right buyers with their dream homes. Beyond her proven sales experience, Karyn is a price expert who leverages her insights to add value at every step of the transaction process. Whether you're buying or selling, her expertise ensures that you are well-informed and empowered to make the best decisions. Choose Karyn Anderson for a dedicated, award-winning service tailored to your real estate needs. Her results-driven approach and local expertise make her an invaluable asset in your property journey. Let Karyn turn your real estate dreams into reality with unparalleled professionalism and passion.
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About us

All Things Property Our boutique real estate business with it's committed and very experienced team has expanded. We are now providing a broader focus and a desire to offer our customers a more comprehensive range of Property Related services. Now as well as assisting you with buying, selling and property management, we are moving into property maintenance and building services – all carrying our same exemplary attention to detail and service. In line with our switch, we have moved to the heart of the Ballance Street Village and we are all so excited to offer these additional services. Our team are known for their extensive local knowledge and their ability to get the very best end result for all involved. For some clients, that could be just an armchair chat and a little advice on what to do with their property. For others, it could be discussing the ins and outs of bringing a property to market, or working together for a clear expectation on price and process. At the heart of all we do are people – our people. It’s about finding that right fit – that special property that matches your dreams and aspirations within your budget. We are creative, innovative and honest. Call by and have that chat, and see what makes The Agency stand out from the crowd.

Our reviews

  5  
191 reviewsacross 17 different locations, showing 6.
Our qualities as told by our client reviews: honest, reliable, supportive, responsive, friendly, local expert, clear communication.
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Buyer review
29 Riverside Rd, Whataupoko
19 days ago
29 Riverside Rd, Whataupoko

In today’s market, flexibility and financial security matter more than ever. Rarely does a genuine home and income opportunity become available in Whataupoko, especially one that allows you to live comfortably upstairs while generating income downstairs. This is more than just extra space. It is a strategic advantage. Offset the mortgage. Accommodate extended family. Create an Airbnb stream. Upstairs, the light-filled main residence opens to a generous deck with rural views, perfect for entertaining or unwinding at the end of the day. Downstairs, the self-contained flat delivers immediate income potential or flexibility for multi-generational living. Features to Love: - Home and income configuration - Three bedrooms in total (1 upstairs / 2 downstairs) - Master with generous wardrobes - A bathroom & kitchen across each level - Double garage with internal-access - Generous 150 sqm floor area - Built in 1960's - freshly painted, low maintenance section - Expansive entertaining deck with views - Spectacular sunsets from your elevated outlook - Short drive to town, Farmers market and local cafes Priced at market value, come view the property and make an offer!

Karyn Anderson

Karyn Anderson

  5   (92 reviews)
Buyer review
Made Selling Easy, Professional service with a very personal touch.
about 1 month ago
Made Selling Easy, Professional service with a very personal touch.

We were extremely pleased with the service provided by Karyn Anderson, who successfully sold our home in Gisborne. Karyn’s communication was excellent throughout the entire process. She kept us well informed at all times through regular emails, phone calls, and text messages, which we really appreciated. She is very nice, pleasant, and easy to deal with, and never made us feel pressured. Karyn listened carefully to what we wanted and made sure to follow through every step of the way. She worked hard to sell the property, holding open homes each week and consistently following up with potential buyers. As we were not living in the area, Karyn also took great care of the property on our behalf, which gave us real peace of mind. Karyn negotiated skillfully and achieved the price range we were after. We are very grateful for her dedication, professionalism, and results, and would highly recommend her to anyone looking to sell their property.

Karyn Anderson

Karyn Anderson

  5   (92 reviews)
Buyer review
Outstanding service and results! Sold in 3 weeks
about 1 month ago
Outstanding service and results! Sold in 3 weeks

We recently engaged The Agency to sell our home in Gisborne and couldn't be happier with the experience from start to finish. From the outset, the team were professional, proactive and genuinely committed to achieving the best results for us. What stood out was their communication. We were kept consistently informed with updates on potential buyers and detailed enquiry stats, which gave us real confidence throughout the whole process. For a family making a significant life change, the transparency and reassurance meant everything. The result spoke for itself - our home was sold in just three weeks! We wouldn't hesitate to recommend The Agency to anyone looking to sell their home in the Gisborne area. Thank you to the whole team for your outstanding efforts and for making what could have been a stressful process such a positive experience.

Karyn Anderson

Karyn Anderson

  5   (92 reviews)
Buyer review
131 Valley Road, Mangapapa
about 2 months ago
131 Valley Road, Mangapapa

This beautiful family home is anchored by a stunning, oversized modern white kitchen that will instantly impress home chefs and entertainers alike. With generous bench space, a large breakfast bar for serving up family meals, and a clean, contemporary design, this kitchen is both highly functional and a true statement piece. It flows seamlessly into the open-plan dining and lounge area, which is bathed in natural light and perfect for everyday living. Down the hall are three spacious bedrooms, complemented by a stylish modern bathroom and the convenience of a separate toilet. Adding to the home's appeal are solar panels for hot water, helping to keep power bills down and making day-to-day living more efficient. Outdoor living is just as appealing, with a large deck made for BBQs, entertaining, and relaxed weekends with family and friends. Adding incredible flexibility, the converted garage is now a huge rumpus room with its own entrance, ideal as a fourth bedroom, teenage retreat, or second living space. The backyard is beautifully presented and offers plenty of room for kids to kick a ball or play soccer, all while enjoying a peaceful rural outlook. Private, quiet, and tranquil, this is a setting families will truly appreciate.

Shannon Sheridan

Shannon Sheridan

  4.9   (100 reviews)
Show all 191 reviews
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Our properties

The Agency has 16 properties for sale and sold 51 properties in the last 12 months, showing 4, sorted by most recent activity

SoldMay 25, 2026
Price not available
660 Gladstone Road
Te Hapara Gisborne
3
2
1
House
For Sale
Deadline Treaty
312 Kahutia Street
Gisborne Gisborne
2
1
1
House
For Sale
Offers Over $600,000 +
4 Elsthorpe Avenue
Mangapapa Gisborne
3
2
1
House
SoldMay 12, 2026
Price not available
544 Childers Road
Te Hapara Gisborne
3
1
1
House
Show all 67 properties
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