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Our reviews

  5  
58 reviewsacross 18 different locations, showing 12.
Tenant review
Very professional and reliable.
18 days ago
Very professional and reliable.

Exceptional market knowledge. Efficient and effective work process. Outstanding communication. Very Professional and punctual. Recommend Richelle anytime.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Communicative Property Manager
19 days ago
Communicative Property Manager

Very responsive when it came to communication

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Landlord review
Amazing, trusted property management team
22 days ago
Amazing, trusted property management team

Richelle has managed our property for the past 3 years. During that time, her and her team have been fantastic to work with. Her communication and professionalism has meant that we didn't have to worry about our property as we could trust that she had everything taken care of. We would 100% recommend Richelle and her team for any home owners looking for a property manager in Upper Hutt

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Compassionate, Professional and Understanding
23 days ago
Compassionate, Professional and Understanding

Richelle and Maddie were absolute stars. Amazingly prompt on response time, went ABOVE and beyond getting me settled super quickly and were beyond empathic and understating. You couldn’t ask for better. You will be treated like a person, not a number, excellent communication and incredible service. This isn’t the first time they have helped my family and I’m sure it won’t be the last. You won’t regret working with them to find your home 🩷

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Really good
about 1 month ago
Really good

Our property manager has been really good up to now. We had an issue with rain coming into the lounge through the patio door. Reported this to Richelle who made contact with the builders to rectify this issue.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Super easy to deal with
about 2 months ago
Super easy to deal with

Very quick to respond to queries, never an unanswered phone call and all very helpful

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Professional, responsive, and helpful throughout my tenancy.
about 2 months ago
Professional, responsive, and helpful throughout my tenancy.

I rented a property managed by Mark Real Estate Professionals and found the team to be professional, approachable, and easy to deal with throughout my tenancy. Communication was always clear and timely, and any queries or maintenance requests were handled efficiently. They were especially understanding and accommodating when my circumstances changed and I needed to extend my end-of-tenancy date, responding promptly to my request. I was also pleasantly surprised during one of my routine house inspections when an agent presented me with a gift box after I was recognised as Tenant of the Month. It was a thoughtful gesture that made me feel genuinely valued as a tenant. I would happily recommend Mark Real Estate Professionals to anyone seeking professional and considerate property management services.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Landlord review
Very easy and extremely helpful
2 months ago
Very easy and extremely helpful

Richelle and Maddi were very good to work with. Everything was super easy and stress free. Could not recommend any more.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Good Comms
2 months ago
Good Comms

This was our first time renting. The property advisor Madison was so easy to deal with, she explained everything so clearly for me and my fiance who is based in America. I pick up our keys on the 15th of June and everything is ready for move in.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Excellent communication
2 months ago
Excellent communication

I cannot recommend Maddi & Richelle highly enough. They have been the best property managers I have ever dealt with. Throughout my tenancy, they have always listened to my concerns and treated me with kindness, respect, and professionalism. Any questions I have had have been answered promptly and clearly, and they have been incredibly helpful with the process of moving between rentals. Their communication has been outstanding, with emails and phone calls always responded to quickly and with a friendly, welcoming attitude. Their support, reliability, and genuine care have made what can often be a stressful experience so much easier. I am very grateful for all of their help and would highly recommend Maddi & Richelle to anyone looking for a property management team that truly cares about its tenants.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
Tenant review
Professional professionals
2 months ago
Professional professionals

Fantastic and fast communication! All issues are solved quickly. Everything was so smooth moving in, thanks to the services they provide.

Mark Real Estate

Mark Real Estate

  4.9   (714 reviews)
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