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Our reviews

  5  
1353 reviewsacross 50 different locations, showing 12.
Buyer review
Genuine, knowledgeable and very caring
almost 3 years ago
Genuine, knowledgeable and very caring

We recently had the pleasure of purchasing a home listed by Alice. The entire process was enjoyable and easy given her extensive knowledge, exceptional professionalism and very prompt replies to all of our questions. It is obvious that she truly cares for her clients, whether you are buying or selling. She is extremely passionate and hard working.

Alice Munro

Alice Munro

  4.9   (465 reviews)
Buyer review
One of the honest ones. We got lucky with Muir!
almost 3 years ago
One of the honest ones. We got lucky with Muir!

Muir was fantastic from the moment we first spoke. Started with transparency and helpfulness, we went from stride to stride with his support in the purchasing of our first home. He wasn't trying to upweight the value of the property, he was wanting to be upfront and has always been that way with us. He has guided our very green, learning minds through the full process, even at times when there were forks in the road. Muir - you've been an absolute gem and we've been really lucky to have had you as our agent in all honesty. We've not only been blessed with your flexibility, openness but also in how you've been kind the whole way through with an air of positivity that helped us in moments of stress/uncertainty. Thank you - we are SO excited to move into our first home and that we're able to look back and appreciate the experience we had with Muir.

Muir Gold

Muir Gold

  5   (27 reviews)
Seller review
Professional approach wrapped up in personal service.
almost 3 years ago
Professional approach wrapped up in personal service.

Alice was recommended to me by a family member and along with her team did a great job in selling my property. Very organised, great communication and high energy levels. A pleasure to work with. Great result thanks Alice.

Alice Munro

Alice Munro

  4.9   (465 reviews)
Seller review
No hassle sale with exceptional service
almost 3 years ago
No hassle sale with exceptional service

So glad we listed the property with Muir. Muir helped us through the sales process using his skills marketing our property which wasn't the best looking in the street - to the point he swept up a load of dead flies making the bathroom a little better presentable. Muir kept us updated right throughout the sale. I would definitely recommend Muir to anyone looking at selling (and purchasing) a property in the Otago region.

Muir Gold

Muir Gold

  5   (27 reviews)
Seller review
Great stuff
almost 3 years ago
Great stuff

I had an outstanding experience working with Muir and Rachel when selling my lifestyle property in Brighton. They provided an excellent marketing proposal, and I was extremely pleased with how well the property was marketed during the sale process. Their efforts resulted in a very successful sale, leaving me very satisfied with the result they achieved for us. Throughout the entire process, Muir and Rachel's communication was excellent, keeping me informed every step of the way. Their friendly and personable approach made me feel comfortable and confident through the process. From beginning to end, I felt like they were willing to go the extra mile to ensure a successful sale. I would undoubtedly recommend Muir and Rachel. Their professionalism, expertise, and commitment to their clients make them truly stand out. If you're looking for a team that will represent you with the highest level of service, Muir and Rachel are the ones to call.

Muir Gold

Muir Gold

  5   (27 reviews)
Buyer review
The Perfect 3 Ps - Polished, Patient and Professional
almost 3 years ago
The Perfect 3 Ps - Polished, Patient and Professional

From our first encounter with Alice Munro we were impressed by the professional way she allowed us to view a property. Alice was patient and gave us guidance when we needed it. Alice had a thorough knowledge of the properties we viewed and soon found answers for anything she didn't know. At all times, Alice was patient and showed a genuine interest in our search and continued to find properties she felt would be right for us.

Alice Munro

Alice Munro

  4.9   (465 reviews)
Buyer review
Super Efficient Service "Knocked it out of the park"
almost 3 years ago
Super Efficient Service "Knocked it out of the park"

We bought our first home with our first offer, thanks to Alice and her amazing team. Every step was clearly communicated, and we received speedy responses to all our concerns, which helped us make our decisions. Truly appreciate the level of efficiency, seamless communication and professionalism of you and your team. Within a matter of four weeks from the date of application, we were able to finalise everything. Thank you, Alice, for making this experience a wonderful and memorable one. We highly recommend her service.

Alice Munro

Alice Munro

  4.9   (465 reviews)
Seller review
Great Experience
almost 3 years ago
Great Experience

Muir and the wider Bayley's team made the selling process as simple and painless as possible. The guidance that was provided throughout demonstrated a strong knowledge of the market along with the requirements (or guiding us through some issues that needed to be dealt with), to achieve the best result possible. This was of particular importance given the current difficult market conditions. All interactions were conducted in a very professional manner. Would have no hesitation in using Muir again or recommending him to others.

Muir Gold

Muir Gold

  5   (27 reviews)
Seller review
Excellent result and communication
almost 3 years ago
Excellent result and communication

Alice did a superb job of selling our home in a tough market. We were very impressed with the high quality marketing which showcased our home beautifully. Her communication throughout the process was timely and clear - which really helped as we are out of town. I would happily recommend Alice to look after your property sale.

Alice Munro

Alice Munro

  4.9   (465 reviews)
Seller review
No stress, great communication, fun and gets results
almost 3 years ago
No stress, great communication, fun and gets results

After months on the market with no results, we relisted with Alice and from the start she reinvigorated our energy to sell. She is so easy to talk to, and her and her team's clear communication with us never faltered. Alice brought fresh ideas and practical advice on small interior changes that made an enormous difference to our property. Her knowledge of the current housing market is also unmatched - we were so impressed by the database of houses/descriptions/locations in her mind! Could not recommend Alice and her team highly enough.

Alice Munro

Alice Munro

  4.9   (465 reviews)
Buyer review
Professional from the get go .
almost 3 years ago
Professional from the get go .

Couldn't have asked for an easier transaction. Communication was perfect and kept in the loop with everything. Highly recommend Alice and look forward to working with her in the future

Alice Munro

Alice Munro

  4.9   (465 reviews)
Buyer review
An absolute pleasure
about 3 years ago
An absolute pleasure

Alice was an absolute pleasure to deal with. She is enthusiastic, knowledgeable and has an excellent work ethic. She was always there to to answer questions and provide help when required. That outstanding communication has continued even after the sale went unconditional. Thanks Alice we are very grateful 😊

Alice Munro

Alice Munro

  4.9   (465 reviews)
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