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Our reviews

  5  
350 reviewsacross 15 different locations, showing 12.
Our qualities as told by our client reviews: honest, dedicated, responsive, friendly, supportive, local expert, clear communication.
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Buyer review
Highly Professional! Excellent Communication & Knowledge throughout entire process!
8 months ago
Highly Professional! Excellent Communication & Knowledge throughout entire process!

I want to acknowledge Phoebe's professionalism and excellent communication throughout the entire purchasing process. Phoebe continued to keep us updated with key information always keeping us in the loop and up to date. This truly helped to make the buying process so much easier. Phoebe was always very approachable kind and caring at open homes. Her knowledge about the property and area has fantastic and questions were always answered very swiftly for us giving us confidence in our purchasing decision. Phoebe was fantastic to work with on this property purchase and I would highly recommend her without hesitation to anyone looking at selling their property in the future! We wish Phoebe all the very best for the future!

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Seller review
Service 2nd to none
8 months ago
Service 2nd to none

John was highly professional and communicative throughout the process. He listens and responds appropriately. John has exceptional market knowledge and provides timely and wise advice.

John Bellerby

John Bellerby

  5   (10 reviews)
Buyer review
Top Notch Realtor
9 months ago
Top Notch Realtor

We had an excellent experience working with John. He was knowledgeable, responsive, and genuinely had our best interests at heart throughout the entire buying process. Nothing was ever too much trouble, and his guidance made what could have been a stressful experience feel smooth and well-managed. We would highly recommend him to anyone looking to purchase a home. It is not often you meet an outstanding real estate agent who will go above and beyond. Professional, reliable, and great to deal with from start to finish. John made the whole process clear and stress-free, and we always felt well supported. We wouldn’t hesitate to recommend him to others.

John Bellerby

John Bellerby

  5   (10 reviews)
Seller review
Chris Robson  -Sold 24 Peace Street Whakatane.
9 months ago
Chris Robson -Sold 24 Peace Street Whakatane.

While it has taken a fair while, Chris has always remained positive and achieved a sale. He has provided sound advice though-out the sale process. We were definitely kept abreast of all communications that related to the property. Definitely very happy with the overall process and would certainly use Chris and Arlene again.

Chris Robson AREINZ

Chris Robson AREINZ

  4.9   (62 reviews)
Buyer review
Anna Roberton  was  always available,knowledgeable of the buying process and the market in our area.
9 months ago
Anna Roberton was always available,knowledgeable of the buying process and the market in our area.

Anna Robertson was excellent at guiding me through the buying process- without her consistent help and knowledge I don't know if I would have 'got over the line'. I wouldn't hesitate to recommend her to friends whether they are buyers or sellers- she is clearly very competent and experienced at her job and makes herself available whenever her help is needed.

Anna Robertson

Anna Robertson

  5   (125 reviews)
Buyer review
Above & Beyond! Multi Offer Success & Exceptional Support
9 months ago
Above & Beyond! Multi Offer Success & Exceptional Support

I cannot recommend Anna highly enough! We saw the perfect house at an open home and, we ended up in a multi-offer situation. Anna provided thorough, invaluable information on how to structure our offer to give us the best possible chance of success. Thanks to Anna's expert guidance our offer was accepted within three days of the initial open home. Throughout the process, Anna was incredibly knowledgeable and always contactable; if she didn't pick up immediately, she got back to us ASAP. Anna managed a very quick settlement and went above and beyond to ensure the house was ready—even assisting with cleaning! What has impressed us most is Anna's support after the purchase; she has been incredibly timely in getting answers from the previous owners for our post-move questions. Whether you are buying or selling, if you want someone dedicated who truly looks after their clients, look no further.

Anna Robertson

Anna Robertson

  5   (125 reviews)
Buyer review
An excellent service
9 months ago
An excellent service

We looked at houses in Ōhope and Whakatane for a long time and Anna showed us a lot of them. She was always very accommodating at showing us new listings and very patient. Her communication was excellent, she kept in touch and was always positive but never pushy. She was happy to show us houses a couple of times. And she appeared to have good relationships with the vendors as well. Once we bought the house she was so helpful with sorting out all the little details, including getting the carpet cleaned. I highly recommend Anna

Anna Robertson

Anna Robertson

  5   (125 reviews)
Buyer review
Awesome agents and a great buying experience.
10 months ago
Awesome agents and a great buying experience.

Pheobe and Monique were absolutely awesome to deal with when buying my first home. They did a great job throughout the whole process and were always available whenever I needed them. They made everything easy, kept me in the loop, and on top of being super professional, they were genuinely lovely and a pleasure to work with. I’d happily recommend them to anyone looking to buy.

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Buyer review
Effective communication was key
10 months ago
Effective communication was key

Throughout our home-buying process, Anna was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development. Her ability to clearly explain the complex negotiation details was invaluable.” It build a transparent and trusty relationship through the process

Anna Robertson

Anna Robertson

  5   (125 reviews)
Seller review
 Great Job! Well done! Many thanks!
10 months ago
Great Job! Well done! Many thanks!

Anna is an absolute delight to work with and has helped us in every way. She is efficient professional and went above and beyond our expectations. Anna is very knowledgeable, trustworthy and very calming in the whirlwind we were in. I cannot emphasise enough how organised, passionate and caring she is. I would 100% recommend her to anyone looking to help to sell and find a new home.

Anna Robertson

Anna Robertson

  5   (125 reviews)
Buyer review
Great experience!
10 months ago
Great experience!

A great experience - felt very comfortable and supported through the process. We are delighted!

Anna Robertson

Anna Robertson

  5   (125 reviews)
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Harcourts Whakatane (ETB Realty)
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