He have professional, knowledgeable, and responsive to all of our questions throughout the buying process. He kept us informed at every stage, provided valuable advice, and worked hard to ensure everything progressed efficiently.
Andy Ling
Wow, wow – what amazing service from Yan Lin! She was always clear in her communication, readily available, and consistently went above and beyond what was required. When we first moved in, the curtain installer accidentally drilled into the main water pipe. Despite it being a long weekend, Yan Lin arranged for a plumber to attend and fix the issue within just a few hours on the very same day. Her responsiveness, dedication, and commitment to helping us were truly outstanding. No matter the time, she was always available and willing to assist. Barfoot & Thompson are incredibly fortunate to have someone like Yan Lin on their team. She is an absolute asset to the company and, in my opinion, should be recognised as one of their top agents. Thank you so much, Yan Lin, for your exceptional service and support. It has been greatly appreciated!
Yan Lin
We settled to our new property in February and since than we never had seen Yan Lin come to congratulate us for pursuing new home. She had some telephonic conversion with no responsibility , reliability of making sure the work was completed after settlement. Example- like painters were suppose to come fix some of areas and had not come visit us since then. We have had to email Yan Lin with any concerns or issues but the outcome we got was is very poor from agent. She surely would have still got her commission and I guess that was all that matters to her.
Yan Lin
Our experience with Andre throughout the process was positive, particularly given the complexity and stress involved in the current market. Communication was very clear and timely. We appreciated the effort made to keep us informed during key stages of the process. Andre was very proactive and provided realistic guidance, which helped us make informed decisions. We valued his ability to remain calm and work toward practical outcomes while balancing the interests of all parties involved. Overall, while the process itself had its challenges, we appreciated the support, responsiveness and commitment shown by Andre in helping us navigate the sale.
Andre Volkov
We met Ian at the first open home, but then we were looked after by Lisa after that. Lisa was extremely knowledgeable about the property and was able to answer our many questions. She was excellent at responding to emails/calls and really helped us throughout the whole purchasing process. We would definitely recommend them as agents.
Ian Molloy
We dealt with many real estate agents throughout the process of buying our first home, and Ian and Lisa stood out by far for their communication. They were approachable, easy to deal with, and always helpful whenever we needed advice.
Ian Molloy
This is our second property sold by Lisa and Ian. Lisa and Ian are a knowledgeable and professional team who guided us well through the sale process in this current market. We appreciated Lisa's regular communication about buyer interest in our property. We also appreciated the way in which Lisa managed our tenant in terms of agreeing mutually suited open homes times and respecting their privacy. We would recommend Lisa and Ian to any prospective vendors.
Ian Molloy
Lars has been an exceptional agent to deal with. He's been accommodating in all aspects of the deal, whether it's during work hours, after work hours or weekends, he's always been available and responsive. His honesty and hard work is his strength, without a doubt Lars is an amazing agent.
Lars Kuo
Andre knew the market well, knows the neighbourhood really well, he has practical advice, he is proactive with the potential buyers, I found him to always be open and honest. Andre takes a very professional and friendly approach, if I was to sell again I would use him and I will be recommending to him to friends and family based on the service he provided.
Andre Volkov
Andre was up against it on this one.. the new flood zones, market and world events, unrealistic clients, hidden gems that turned out to be headaches and so menu set backs or challenges as he says “ Nothing was too hard for him, worked professionally and to be fair would have broken a lesser agent.
Andre Volkov
We are so pleased with the service provided by Yan Lin. very patient , helpful and efficient. A truly outstanding agent. Yan Lin is sooooo professional agent.
Yan Lin
I have known Yan for more than 10 years, and whenever I have a property to sell in her area, she is always the person I go to. She consistently delivers outcomes that exceed my expectations.
Yan Lin
