Above and beyond service. Customer-focused, quick to respond, trustworthy, and very helpful agents.
I initially contacted Ming after seeing his controversial Instagram post about a property. I didn’t have any serious intention at first—just thought I’d give it a try. After sharing my brief, he assigned me to Betty.
Betty was super friendly and genuinely nice, not pushy at all like another agent I was dealing with from a different agency. She gave me options, and I’m very straightforward with my feedback—if I don’t like something, I don’t like it.
Then she showed me this unit, and suddenly I felt, this is it!
Even so, it didn’t stop there. It took nearly 10 inspections back and forth for me to fully validate my feelings and emotions. Every single time I asked for another inspection, Betty always said “yes.”
Eventually, I felt stuck on the pricing and thought we might not reach an agreement. That’s when Ming stepped in, and that very night we finally landed on a number everyone was happy with.
Overall, it was a great experience—felt like dealing with friends who truly listened and understood me. Kudos to both Betty and Ming! 🥰