From the initial consultation to the final transaction, Chong demonstrated a highly responsible and professional attitude throughout the entire process. He meticulously followed up on every step, which made me feel completely at ease. Chong has an in-depth understanding of the market. Based on the actual situation, different locations, property types, and even my future lifestyle needs, he provided well-rounded, practical, and professional advice that helped me make informed and rational decisions. Throughout the whole process, communication was transparent and nothing was concealed, which gave me full confidence at every stage. He also proactively coordinated all parties involved, ensuring that the transaction was completed smoothly. Compared with other agents, Chong not only demonstrated strong professionalism, but more importantly, he consistently approached everything from the buyer’s perspective rather than simply focusing on closing a deal. His ability to identify suitable properties and continuously refine the search based on my individual needs is truly rare. This has been a very smooth and positive buying experience, and to a large extent, it is thanks to Chong’s professionalism and dedication. I would highly recommend Chong Li to any friends who are looking to buy or sell property in the future.

Chong Li

star   5   (15 reviews)

We had a really positive experience working with William. He is professional, knowledgeable, and always easy to communicate with throughout the entire process. He was very responsive whenever we had questions. He kept us informed at every step and made the experience much less stressful than I expected.

William Tatana

star   5   (40 reviews)

James puts in the hard work and it pays off! As a result of his friendly house calls over the years we had built a rapport with James. So when it came time to sell we had no hesitation in choosing him for the job. He cares about his clients, he listens, is calm, professional and knowledgeable about the market. James is well connected in many areas of the community, so once he was on board things moved very quickly! Communication was clear on pre sales preparation, marketing plan and timeline. James worked with us every step of the way to make the process as stress free as possible. Proactively seeking purchasers and matching them with vendors, James accelerates the process making a win win for all parties. Our house took 3 days from listing to an unconditional agreement! We have no hesitation in recommending James as a trusted adviser in the real estate business.

James Liu

star   5   (89 reviews)

James was super responsive and helpful all throughout the purchase process, he made the whole purchase process very smooth for us as first time buyers. In particular, he is a great communicator, always responded very quickly to our queries and sourced answers promptly from the vendors also. Great to work with!!

James Liu

star   5   (89 reviews)

James's local and knows the market all the ins and outs of real estate seamlessly communicates in black and white to sellers and buyers are alike, he is responsive and all around nice guy definitely we'll use in the future.

James Liu

star   5   (89 reviews)

He is one of the best real estate agents in Auckland I’m 100% satisfied with him He tried to do his best to negotiate between the vendor and me Also, he helped me a lot with the property information and gave me some advice I wish to work with him again once we buy or sell the property

Andy Chen

star   5   (26 reviews)

Nic recently sold our Castor Bay home, with a great result. He was exceptionally professional in every manner and guided us effortlessly through the sale process. He was always punctual and available. Thank you Nic and your wonderful support team of Sandy and Misaki. We highly recommend Nic. Robert and Lorraine.

Nic Ebert

star   5   (105 reviews)

We have used Nic & Misaki in the past & have been extremely satisfied with the campaigns. This time was no different. We had absolute confidence in their ability to help us navigate all the aspects of selling our house and when issues arose they researched & advised us of the best way to proceed. They put in 100% effort! Right from day one their communication was very clear, comprehensive, regular & we always felt fully informed as the campaign proceeded. We cannot rate them highly enough - they are a fantastic team that work incredibly hard to achieve the best result.

Nic Ebert

star   5   (105 reviews)

Easy communication, Always available (some delays in responding to phone calls). Great strategy in advertising. Good knowledge of the current market. Committed in getting the best result at the auction, till the very end of exhausting negotiations. Professional and helpful throughout.

Team Roberts

star   4.9   (135 reviews)

James was very accommodating for us as buyers, arranging extra open homes at short notice. The negotiation process was handled efficiently and professionally. And during the settlement period if we needed more information on the property or to have our carpet layer come and measure up, he was quickly on to it.

James Liu

star   5   (89 reviews)

I had a wonderful experience working with Frank as my real estate agent. From the very beginning, he was professional, knowledgeable, and incredibly responsive. His communication was excellent — he kept me informed every step of the way and was always available to answer my questions. Thanks to his expertise and dedication, my house was sold within a month! Frank made the entire process smooth and stress-free. I highly recommend Frank to anyone looking to buy or sell a home. His professionalism, market knowledge, and strong communication skills really set him apart. Thank you, Frank, for your outstanding service!

Frank Fan

star   5   (21 reviews)

The team was efficient and delivered, but there were several issues that deserve reflection. We were completely excluded from the decision-making process regarding the selection of marketing materials and the auction date. The team also allowed buyers to inspect our house multiple times before the settlement without informing us about the final inspection dates. On settlement day, there was a complete lack of communication; no acknowledgment or congratulations were offered. The following day, we received a generic email requesting feedback on our experience. All our previous transactions with other agents involved much better communication and a greater respect for us as clients paying tens of thousands of dollars in agent fees.

Team Roberts

star   4.9   (135 reviews)