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  4.9  
1098 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: reliable, honest, supportive, responsive, friendly, local expert, clear communication.
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Seller review
Sale of 19 Kowhai Avenue, Ebdentown, Upper Hutt
about 1 year ago
Sale of 19 Kowhai Avenue, Ebdentown, Upper Hutt

Russell did an exceptional job for the Brophy family in the recent sale of our Mum and Dads home in Ebdentown, Upper Hutt. From the very outset Russell displayed professionalism, expertise and a knowledge of the Upper Hutt property market that is second to none. Right from the initial market appraisal, Russell provided guidance, support and advice to us and most importantly made it absolutely clear what our options were in terms of how to add the most value to the property before sale and the types of sales approach we could choose to get the best outcome. We decided to renovate the property before sale and again Russell was always checking in on progress and offering help and advice along the way. Russell is never pushy and we never felt under any time pressure to put the property on the market and of course Russell achieved the most important result for us which was pretty much the exact sale price he felt we could get based on his experience and market knowledge. I can't recommend Russell highly enough to any prospective buyers or sellers and will definitely choose Russell again for any future real estate needs.

Russell Oliver

Russell Oliver

  4.9   (58 reviews)
Seller review
Excellent
about 1 year ago
Excellent

I found Russell to be fantastic From the time I asked for an appraisal until the house sold I also got appraisals from other agencies I chose Russell because he was very friendly and knowledgeable and didn't try to add extra costs for example staging of the house and extra advertising fees which I thought were unnecessary costs Everything was inclusive we discussed extra advertising if the house were to sit on the market for an extended amount of time which wasn't required I was kept updated at all times regarding open homes feedback from people who viewed the house and also how the overall market was doing I would highly recommend Russell and would definitely use him again if I needed There was also great support from tall poppy on a whole as well

Russell Oliver

Russell Oliver

  4.9   (58 reviews)
Seller review
Efficient
about 1 year ago
Efficient

Brian and Andrea were great to have selling my property. They were prompt, well organized, honest and kept me informed during the whole process. Great communication. Very professional.

Brian Childs

Brian Childs

  4.9   (231 reviews)
Buyer review
Excellent
about 1 year ago
Excellent

Brian was super helpful and in constant contact with us from start to finish from putting the offer in to going unconditional, very friendly, made the process easy for first home buyers.

Brian Childs

Brian Childs

  4.9   (231 reviews)
Seller review
Completely put us at ease and made things stress free!
about 1 year ago
Completely put us at ease and made things stress free!

We are so pleased we picked the best person to sell our house. We felt so confident and at ease with Jayden’s knowledge of the area, his attention to detail, his positive attitude and amazing communication skills. Jayden kept us well informed throughout the entire sales process and constantly went above and beyond our expectations. Jayden is easily one of the most approachable people we have ever met and we definitely wouldn’t hesitate to recommend him to friends and family and we will be using him next time we sell a property.

Jayden Matthews

Jayden Matthews

  5   (268 reviews)
Seller review
Excellent Support throughout Sale Process
about 1 year ago
Excellent Support throughout Sale Process

Brian had excellent communication throughout the entire process, always keeping me informed every step of the way. When our first offer fell through, he was quick to follow up with another and kept things moving without delay. He worked with us to secure a good price and made sure the sale stayed on track through to closing. I really appreciated his dedication, responsiveness, and professionalism.

Brian Childs

Brian Childs

  4.9   (231 reviews)
Seller review
Professional and great communicator.
about 1 year ago
Professional and great communicator.

It was a pleasure working with Anna. She has great knowledge of the market and was excellent to work with.

Anna Geremia-Young

Anna Geremia-Young

  5   (126 reviews)
Buyer review
Easy and stress free
about 1 year ago
Easy and stress free

Robyn was amazing right from the start. She was professional, honest and easy to work with. The process was efficient, stress free and we were kept well informed and updated throughout. We are incredibly happy with the house and the Tall Poppy team.

Robyn Bond

Robyn Bond

  4.9   (169 reviews)
Seller review
Amazing Realtor
about 1 year ago
Amazing Realtor

Jayden did an excellent job of pricing our property and informing us on what we should expect from the market. He kept us positive throughout the listing period and reported back to us with feedback. He even helped us when permit issues arose with our property and kept us calm and helped us get the issues resolved. He got us our asking price and we couldn’t have asked for more. Would 100% use Jayden again.

Jayden Matthews

Jayden Matthews

  5   (268 reviews)
Seller review
Good start but didn't last
about 1 year ago
Good start but didn't last

Russ is a nice guy and helped us get the property onto the market with plastering and staging at the beginning of March. We thought we were off to a good start. However once the property didn't sell within 2 weeks, Russ seemed to loose interest. We found that while there was a good turn out to open homes, purchasers were not followed up. There was no information regarding thoughts on the property or price other than they liked it. We found that Russ did not seem to understand some of the subtle and not-so subtle parts of his job. We struggled to get the listing completed with all of the properties features. One of these being the number of toilets. Others were having his car parked in the entrance to the driveway (it's a back section) making the entrance feel uninviting and blocked, attempting to move most of the staging before an offer, causing a heated argument for both parties. He failed to see that these things were a problem. A not so subtle instance of Russ not understanding his job was when we were in negotiations with a potential buyer. It took multiple offer/counter offers, as is usual, but Russ gave us a clear impression he was on the buyers side and was encouraging us to take the second offer when we think the deal was done on the fourth. A condition that we disputed, he was adamant that the purchaser would not budge on when he presented it to us changed to she didn't even understand it's implications and was happy to remove it once presented to her. Vendors would like to have every confidence that their agent was working hard to negotiate the last possible dollar from the deal. We didn't have that confidence at all.

Russell Oliver

Russell Oliver

  4.9   (58 reviews)
Seller review
Thanks Anna
about 1 year ago
Thanks Anna

I found Anna very professional and easy to work with. She was very helpful and understanding and I would recommend her to anyone selling or buying a property. Thanks Anna.

Anna Geremia-Young

Anna Geremia-Young

  5   (126 reviews)
Seller review
Extremely knowledgable and forward thinking.
about 1 year ago
Extremely knowledgable and forward thinking.

We were totally impressed with the way Jayden took over owneship of the Sale process and got out in front supplying solutions to minor issues as they came up. This was especially helpful as we had moved out of the area. No hesitation in recommending - get the best like we did.

Jayden Matthews

Jayden Matthews

  5   (268 reviews)
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Tall Poppy Real Estate - Wellington Region
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