We first met with Kartjana from Ben’s team on 23 December last year and our house sold at auction on 28 February. The team gave clear advice and suggestions, which we took on board - very happy with the result.
Ben Stevens
We are thrilled that our house went on the market and was sold at auction 3 and a half weeks later! I would definitely use Ben and his team again 😁
Ben Stevens
From the outset Ben and his team were clear and concise with expectations. The process for selling the house was well explained and they provided information in easy to understand and follow documentation. They got our buy in at each step, including setting timeframes that we agreed too and were amenable to accomodating any change that we required. Advice on what we could do to the property to maximise the sale price was on point. This showed a clear understanding of the market in our area and it's trends in general. They also understood the limitations of the property and set expectations accordingly. Marketing was excellent. The imagery posted on line of the property really sold it's main positive features well. Credit to the photographer for the use of light and Amanda for the staging. The on-line advertising was easily accessible and shareable across social media platforms. Open homes requirements for house set up were communicated well, along with timely reminders when open homes were happening. They are safety conscious, so our requests for how we wanted the house locked up afterwards were followed exactly, which we greatly appreciated. Private viewings were always arranged as far in advance as practical, prioritising our needs in all instances. We greatly appreciated the open communication around this. Feedback after each open home was provided via phone call and email, with excellent summary's. Auction day was very smoothly run, very professional; it was clear the team knew exactly what they were doing. We appreciated the open communication in both setting reserve and in finalising the price. The team really came into their own. And finally they were genuinely happy for us when we sold. They understood our reasons for selling and the beaming smiles we got after we agreed a price showed they cared greatly about our result. I would happily recommend Ben and his team to anyone looking to sell. They really are truly excellent at what they do
Ben Stevens
We had a great experience with Ben and the team as first time sellers. From the very beginning they were friendly and easy to talk to. They explained everything clearly and in detail, making the whole process easy to follow. Anytime we had questions, they were quick to respond and always provided insightful answers. It was clear they were very knowledgeable and experienced, which gave us confidence in every step. They were always available when we needed them, which made the entire experience as smooth and stress free as possible.
Ben Stevens
From the very start of our journey, we could see Ben was very passionate about his job and his customers. Ben went above and beyond his duties, providing prompt communication, quick turnaround on our appraisal and even met with us during his Xmas holiday. Ben also provided us advice outside the scope of the sale of our house. We were incredibly impressed by the communication throughout the campaign by Ben, Kartjana and the team. Amanda gave great, expert advice on how to make our house look pristine for the photos and open homes, which we know made a huge difference. So grateful for all of the team's work, with an awesome result to show and an amazing customer experience throughout. We'll be recommending them!
Ben Stevens
Ben Stevens and team were a delight to work with. From our first engagement they took the time to understand our needs as a seller. Ben was empathetic and honest, and he always drew upon reliable data and evidence to support his approach and suggestions. Ben and the team took the time and effort to provide us weekly (and often daily) updates during the sale process. Their communication was consistent, detailed and concisely presented. At no point did we feel any pressure from Ben to sell our property, he always ensured we took the time to review offers and to make decisions at our own pace. This shows Ben’s motivation is to place people at the core — a trait that’s rare to find in many realtors. Ben and the team made the sale process a breeze and we were very, very happy with the outcome. Ben’s professionalism and expertise gave us the confidence we were in good hands.
Ben Stevens
We had done the prep work and planning to have our house ready for market, then Ben and his team with their market expertise and approach complimented what we were trying to achieve superbly. Ben and his team's planning and communication were first rate - our house got the great market exposure and buyer interest. We were delighted with the outcome. We fully recommend Ben and his team to anyone wanting to achieve the best in their sale.
Ben Stevens
Thank you to Ben, Amanda and the whole team. You make a great team and have been super easy to work with. As time poor people and first time sellers we were grateful for your accurate knowledge of the housing market in Wellington, your years of experience, your professionalism and regular communication to keep us in the loop - we knew where we stood at all stages - our expectations were managed, helping to smooth the process and reduce the stress on us! Your networks of ‘trusted tradies’ was invaluable and I appreciated your advice and the efficiencies this created (and reduction of my own admin burden) when preparing the house for the market. I came into this process with questions around using auction, but with your knowledge, experience of this process, I am now a convert and would encourage both buyers and sellers to use this method! Thank you.
Ben Stevens
Ben was awesome to work with. No hurdle was too big. He was quick to offer and own solutions and keep momentum on preparation of the sale of our property. He was very personable, responsive and always readily available. His communication was regular, clear and concise. I would recommend Ben to family and friends.
Ben Stevens
We bought and sold through Ben and the team and I couldn't recommend them highly enough. After buying through Ben we were hoping for a quick turnaround on the sale of our house. From the get-go the communication was high and everything moved seamlessly for a quick sale. These people really know what they're doing.
Ben Stevens
I'm so pleased to have gone with Ben and his team for the sale of my mum's house. Ben went above and beyond to assist with the preparation and sale to make life easier given we're not living in Wellington. His communication was top notch and he always followed up where promised and kept us informed. Ben and the team made what can be a really stressful time as easy as possible and I'd highly recommend his services if you're looking to sell. Thanks Ben :-)
Ben Stevens
I had been in my family home in Ngaio for nearly 25 years. It was a very emotional decision to sell, and I looked for an agent that gave me the confidence in the care and compassion I needed and the result I was looking for. The Ben Stevens Team over-delivered. Not only are they are fantastic bunch of caring individuals, their help with the presentation of my home, the coverage they have of the market, and the ultimate result was truly outstanding and exceptional. Their communication needs a special mention as this was really important and I felt considered and informed at all stages of the process. I was in safe hands. Thank you very much.
Ben Stevens
