I had an excellent experience working with Yin Yin in selling my house. She was very proactive in approaching potential buyers and always kept me updated throughout the process. I really appreciated her quick responses to my questions and the detailed summary of feedback from interested buyers she provided. Her professionalism and dedication made the whole selling process smooth and efficient. Highly recommended!
Yin Yin & Helen handled our sale with dedication. They make a great team in delivering excellent service. Barfoot's auction team Harvey and Craig showed outstanding professionalism on auction day.
Selling our house with Yin Yin was really Excellent, she had superb knowledge of our property area, and she worked exceptionally hard to try and find all possible interest for our property. Very Professional in her approach, and her communication skills in regards to letting us know every moment a potential buyer showed interest was A+++. Every day while our house was on the market we received updates via WhatsApp at the very least- this worked really well for us. Her work ethic is excellent+ and her instincts about people and market seem very on point. She guided us, but wasn't too pushy either which we appreciated. If I ever sell a property again I would definitely like the opportunity to work with Yin Yin again.
There was no effort spurred in marketing our property. There were many interested buyers with very different motivations. The property was loved by most people, but in the current market, affordability and concerns for people keeping their jobs did impact on decisions. The process Yin Yin followed was methodical and professional. We were kept updated once a week on the social media status, and client feedback. Our objective was to sell the property and be off to Australia, which is what we have achieved. The market is operating below par and getting anything near CV is good. The governments policy now, is to decrease house prices, and the longer we leave this sale the lower will be our receipts. Barfoot & Thompson's offering of Property Credit to assist in the marketing and staging costs can be onerous. Property Credit takes out a second mortgage on the property and gives the impression to potential buyers that it could be a forced sale. And you would get a lower price for the sale. Overall, we are very satisfied with our interaction with the sales team. Thank you once again to Yin Yin & Helen Fu.
We sold our house at 762 East Coast Road with Yin Yin and Helen Fu. We are very happy with the result. The auction went really well and we felt they both worked very hard for us. They kept us informed, were professional, and we really appreciate everything they did. Highly recommend!
Very smooth campaign, Yin Yin has great knowledge about the property market, fantastic communication, thanks for making the process easy.
We are incredibly grateful to Yinyin for her professionalism, patience and genuine care throughout our home-buying journey. God knows how hard it is to choose a house, especially for clients like us who fly in from elsewhere to buy a property in Auckland. We are unfamiliar with the area and have no local experience, so it's extremely difficult. Then Yin came along and made all the difference. She has a strong professional background, was always able to quickly determine whether our pre-prepared list of properties really met our needs, and had great patience in responding to our various impromptu decisions. She is also a kind friend who provided us with comfort when we were exhausted and overwhelmed. From east to west and north to south, Yin took great pains to show us all kinds of properties and learn about the characteristics of each district. At the last minute, she helped us buy the house we wanted in the East End. We are truly grateful to her and would like to wish her every success as an agent!
Yin Yin and Helen Fu were absolutely amazing throughout the entire selling process of my home at 126 Killybegs Drive. From day one, they provided hands-on support — guiding me through renovations, staging, marketing, and the overall strategy. Their attention to detail, clear communication, and genuine care gave me full confidence every step of the way. Thanks to their hard work and expertise, we sold at auction in just 3 weeks with a fantastic result! I’m incredibly grateful to have had Yin Yin and Helen on my side. Highly recommend to anyone wanting a professional, efficient, and dedicated real estate team.
We recently sold our property at 36 Gold Street, Albany with Yin Yin and Helen Fu, and we couldn’t be happier with the outcome. From start to finish, they guided us with a clear and effective strategy, showing great professionalism, care, and communication throughout the entire process. Even though we had already relocated to Australia, they made everything smooth and stress-free, going above and beyond to ensure a successful sale. We’re truly grateful for their expertise and dedication — highly recommend them to anyone looking to sell!
We had the absolute pleasure of working with Yin Yin and Helen Fu from Barfoot & Thompson’s Browns Bay branch, and we can’t recommend them highly enough. From the very first meeting, Yin Yin and Helen impressed us with their professionalism, local market expertise, and warm, approachable manner. They took the time to understand our goals and guided us through every step of the process with incredible attention to detail. Their communication was always clear and timely—we felt fully informed and supported at every stage. Nothing was ever too much trouble, and their calm, confident approach made what could have been a stressful experience feel seamless and well-managed. Yin Yin and Helen went above and beyond to achieve a fantastic result for us. Their marketing strategy was spot-on, and thanks to their hard work and negotiation skills, we secured an excellent outcome far beyond our expectations. If you're looking for a trustworthy, knowledgeable, and genuinely caring real estate professional, Yin Yin and Helen is the one. They are a true asset to Barfoot & Thompson and the Browns Bay community. Thank you, Yin Yin and Helen, for your exceptional service!
Yin Yin was recommended by a friend, and she truly delivered. Despite some challenges, she stayed professional, proactive, and always had my best interests in mind. I’m very happy with the result and highly recommend her!
We recently had the pleasure of working with Yin Yin and Helen from Barfoot & Thompson Browns Bay to firstly sell our family home and then purchase our new home. We found them to be an excellent team, always providing us with updates throughout the entire process. Yin Yin is very customer focussed, genuine and very easy to work with. Highly recommended. Thanks again Yin Yin and Helen.
