Exceptional communication, sharp market insight, and confident negotiation skills — delivered with absolute professionalism and integrity. Highly recommended.
My husband and I can't thank Yin Yin enough. She helped us navigate the property market as she had so much knowledge in it. She was completely honest with her opinions based on her knowledge of properties, we looked at but also, with the process of selling our house too. Her and Helen Fu worked tirelessly to sell our house at the price we wanted and buy a house that met our criteria and for the best price they could possibly negotiate. I would and have been recommending them to everyone I know.
What made us choose Yin Yin was how much she was willing to stretch and put her professional track record on the line for us. She also made her promises backed by a proven track record in the area. Yin Yin proved to be open, incredibly confident, positive, direct, honest and supportive in so many ways. Yin Yin also comes with an unmatched team in Helen, and Barfoot & Thompson. She understands the market well and worked tirelessly to deliver on her promise. Yin Yin has the background of a medical professional so she brings with her a super sharp intellect and also a softness to how she treats her clients. Thank you for getting us there with the toughest of timeframes!
We had a wonderful experience with Yin Yin and Helen in selling our house. They are reliable and hardworking agents. Their market knowledge was beneficial throughout the selling process, which helped us make an informed decision. Thank you and your team for providing an excellent professional service and achieving an amazing price for our house. We are happy to use Yin Yin and Helen again and recommend them to our friends and others who plan to sell their house in the future.
Yin Yin and Helen were always very communicative and helpful. We saw a number of their houses while we were looking, and we found their attention to detail at every property exceptional.
I had an excellent experience working with Yin Yin in selling my house. She was very proactive in approaching potential buyers and always kept me updated throughout the process. I really appreciated her quick responses to my questions and the detailed summary of feedback from interested buyers she provided. Her professionalism and dedication made the whole selling process smooth and efficient. Highly recommended!
Yin Yin & Helen handled our sale with dedication. They make a great team in delivering excellent service. Barfoot's auction team Harvey and Craig showed outstanding professionalism on auction day.
Selling our house with Yin Yin was really Excellent, she had superb knowledge of our property area, and she worked exceptionally hard to try and find all possible interest for our property. Very Professional in her approach, and her communication skills in regards to letting us know every moment a potential buyer showed interest was A+++. Every day while our house was on the market we received updates via WhatsApp at the very least- this worked really well for us. Her work ethic is excellent+ and her instincts about people and market seem very on point. She guided us, but wasn't too pushy either which we appreciated. If I ever sell a property again I would definitely like the opportunity to work with Yin Yin again.
There was no effort spurred in marketing our property. There were many interested buyers with very different motivations. The property was loved by most people, but in the current market, affordability and concerns for people keeping their jobs did impact on decisions. The process Yin Yin followed was methodical and professional. We were kept updated once a week on the social media status, and client feedback. Our objective was to sell the property and be off to Australia, which is what we have achieved. The market is operating below par and getting anything near CV is good. The governments policy now, is to decrease house prices, and the longer we leave this sale the lower will be our receipts. Barfoot & Thompson's offering of Property Credit to assist in the marketing and staging costs can be onerous. Property Credit takes out a second mortgage on the property and gives the impression to potential buyers that it could be a forced sale. And you would get a lower price for the sale. Overall, we are very satisfied with our interaction with the sales team. Thank you once again to Yin Yin & Helen Fu.
We sold our house at 762 East Coast Road with Yin Yin and Helen Fu. We are very happy with the result. The auction went really well and we felt they both worked very hard for us. They kept us informed, were professional, and we really appreciate everything they did. Highly recommend!
Very smooth campaign, Yin Yin has great knowledge about the property market, fantastic communication, thanks for making the process easy.
We are incredibly grateful to Yinyin for her professionalism, patience and genuine care throughout our home-buying journey. God knows how hard it is to choose a house, especially for clients like us who fly in from elsewhere to buy a property in Auckland. We are unfamiliar with the area and have no local experience, so it's extremely difficult. Then Yin came along and made all the difference. She has a strong professional background, was always able to quickly determine whether our pre-prepared list of properties really met our needs, and had great patience in responding to our various impromptu decisions. She is also a kind friend who provided us with comfort when we were exhausted and overwhelmed. From east to west and north to south, Yin took great pains to show us all kinds of properties and learn about the characteristics of each district. At the last minute, she helped us buy the house we wanted in the East End. We are truly grateful to her and would like to wish her every success as an agent!
