We had an outstanding experience working with our real estate agent, Vivian. She showed us many homes on just one day and some properties were perfectly aligned with what we were looking for. It really showed how well she understood our needs and wants from the start. One of the homes she showed us ticked every single box, and we knew right away it was the one. After such a long search for our first home, this meant so much to us. She was professional, efficient, and incredibly easy to work with throughout the entire process. We’re so grateful for her help and would highly recommend her to anyone looking for a dedicated and intuitive real estate agent. If you need a buyer agent, she is the one!

I had a fantastic experience working with Vivian. She helped me sell several properties recently, and I couldn't be more impressed with her service. From the very beginning, she was incredibly professional and took the time to understand every single detail of each property. What stood out most was their dedication—she went above and beyond to explain everything to every potential buyer, ensuring they saw the full value of the homes. Even in the current challenging market conditions, she managed to secure excellent prices for all my properties. I truly appreciate their hard work and expertise. If you're looking for a top-tier real estate agent, I highly recommend them!

Vivien is doing good. She is nice and knows about the process well. I really appreciate her!

Vivian was outstanding throughout the entire selling process. She communicated clearly, kept me updated at every stage, and provided well-thought-out strategies that helped us achieve a great outcome. Her market knowledge, professionalism, and calm confidence made the experience smooth and stress-free. Vivian genuinely cared about both the process and the result — always responsive, proactive, and ready to go the extra mile to make sure everything went according to plan. I truly appreciated her honesty, patience, and ability to negotiate effectively. Highly recommend Vivian to anyone looking for a reliable and hardworking agent who delivers excellent results with professionalism and integrity.

I am absolutely thrilled to write this review for Vivian and her incredible Team Shirley. From our very first meeting to the auction, the entire experience was flawless, professional, and surprisingly enjoyable. Vivian's strategy was spot-on. She presented a clear and confident plan to achieve the best possible outcome. What truly sets Vivian's apart is her perfect blend of professionalism and personal touch. She is remarkably knowledgeable, patient, and meticulous with every detail. Her communication was always prompt and clear, leaving no room for uncertainty. Furthermore, her warm personality and genuine empathy made us feel supported and confident throughout the entire process. It felt like having a good friend who is also an expert in real estate on your side. I cannot recommend Vivian highly enough. If you are looking for an agent who will work tirelessly to get you the best result, with a process that is smooth, strategic, and stress-free, she is the unequivocal choice. Thank you so much to her and the entire Team Shirley for your outstanding service!

Vivian did an amazing job, and i'm really happy with the final price - definitely made the whole process way smoother than i expected. really appreciate her advice, honesty and how she kept things moving without any stress. it was great working with someone who knows what they're doing and actually cares. I'll definately be recommending vivian to anyone i know who's looking to sell. Thanks again for everything!

I had an excellent experience working with Vivian Mao. She is truly professional, dedicated, and honest in every step of the process. Vivian communicated clearly, responded promptly, and always acted in my best interest. Her integrity and commitment really stood out. Highly recommended for anyone looking for a reliable and trustworthy agent!

I had the absolute pleasure of working with Vivian during the purchase of my home, and I cannot recommend her highly enough. She was incredibly helpful, professional, and always quick to respond to every message and request I had – no matter how big or small. Vivian made the entire process smooth and stress-free. Her dedication, attention to detail, and warm approach gave me full confidence at every step. I truly felt supported and well-informed throughout the journey. If you're looking for an agent who is not only knowledgeable and efficient, but also genuinely caring and invested in your success – Vivian is the one! Thank you so much, Vivian. You made a real difference.

Vivian is an outstanding agent who expertly managed negotiations between both parties throughout the sales process. I’m very pleased with her service that truly exceeded my expectations. I would highly recommend her！

We recently purchased our new home at 74 Ballarat Street, Ellerslie, and had the pleasure of working with Vivian Mao from Barfoot & Thompson. From our very first interaction, Vivian impressed us with her quick responses to every query, consistent follow-ups, and deep understanding of the local property market. Her professionalism was matched by her friendly and approachable nature, which made the entire home-buying process smooth and reassuring. Vivian was incredibly patient throughout, taking the time to explain details, address our concerns, and guide us through each step with confidence and care. We truly appreciated her dedication and felt supported at every stage. Thank you, Vivian, for helping us find our dream home and for making the experience such a positive one.

everything is good on time fast friendly good talk

Throughout our selling journey, we knew we were in good hands, from start to finish. Vivian Mao was nothing short of professional and always there with updated advice with grace and expertise. Thanks to her unparalleled dedication, our home sold faster than we ever imagined. Super appreciative for all your efforts once again.