Viv Patrick
I feel a little lost
Everything was fine, except I didn't receive a gift when I handed over the house, so I just felt a little disappointed!
B
Buyer
Hi Yongfeng,
Thank you for taking the time to share your feedback. I truly appreciate your honesty and I'm sorry to hear about your disappointment. It's important to me that you feel valued and appreciated as my client. I will take your feedback to heart and ensure that future clients have a smooth experience with all the thoughtful touches that make these moments special. If there’s anything else I can do to help make your transition smoother, please feel free to reach out. Wishing you all the best in your new home!
Viv responded on 04 Feb 2026
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