We asked Tracy if she wanted to list our property in Kawerau, knowing she usually works more around Rotorua and surrounds; she jumped at the chance to list our Kawerau property and we were so glad she did! We had the best selling experience from the outset and throughout the entire process. Tracy was very knowledgeable, even with the Kawerau market, timely, communicative, honest and upfront. Nothing was ever a problem and we never felt out of the loop or wondering. One of our favourite extras is that Tracy uses a Vendor Portal, where you can see live property updates such as when photos were taken, where the listing was displayed, and then questions from potential purchasers and the answers Tracy gave them. Tracy even asked us to not be afraid to give her feedback if we didn’t like how she was responding to queries. Within days we had multiple offers and Tracy guided us thoughtfully through the process. All in all we loved the whole experience Tracy provided.