Tommy's profile

Tommy's reviews

  4.9  
Tommy has 52 reviewsacross 18 different locations, showing 12.
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Tommy's qualities as told by our client reviews: dedicated, well-prepared, local expert, clear communication.
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Buyer review
Exceptional Service and Expertise in buying our first home
about 1 year ago
Exceptional Service and Expertise in buying our first home

We had such a great experience working with Tommy Laybourn on buying our first home. From start to finish, he made the whole process so much easier. Tommy was always quick to answer our questions and guide us through everything. he was supportive, honest, and now we are in a home we absolutely love and we’re so grateful for all his hard work and would happily recommend to anyone looking to buy or sell. Thank you again for everything!

Buyer review
Truly went the extra mile
about 1 year ago
Truly went the extra mile

Tommy was supportive in a way that didn’t make me feel any kind of pressure. He was transparent about the vendors pricing expectations, which was very supportive as a first home buyer, new to the real estate market. Tommy was flexible with his schedule, arranging a private viewing of the property, meaning I could bring a whānau member to view the property before I put my offer in. This was really helpful as a solo buyer. Tommy had a great knowledge of local council rules and consent requirements, taking time to explain things that were relevant to me and my property in a way that genuinely supported my understanding and didn’t ever feel condescending. As a wahine who didn’t have much knowledge in those areas, I appreciated this. A pleasant surprise to me was that my house in real life looked just like it did in Tommy’s real estate photos. Prior to viewing properties, people had warned me that they might not look as good in person, but this was not my experience when viewing my house. This was helpful, and meant my expectations of the property were met. I’m very happy with my lovely little whare. Ngā mihi nui ki a koe, Tommy :)

Seller review
Great for First Time Sellers - Follow His Advice!
over 1 year ago
Great for First Time Sellers - Follow His Advice!

Tommy did an amazing job selling our home, especially in a slightly down market. It was our first home we had ever sold. He gave us lots of incredible advice which when we took all of it resulted in a much higher price than we expected and a very quick sale. That being said, he also managed our expectations about price really well. He was very candid and about what we could realistically expect, so we never felt like we were being overpromised (and hence why the final result was such a lovely surprise). He went above and beyond helping us navigate a lot of the tricker aspects and was always available to talk things through and support us however we needed. Communication was very good the whole way through. I would highly recommend using Tommy as your agent, especially if you are young and its your first time selling. Couldn't have asked for a better experience.

Seller review
Tommy Laybourn was thr right agent for us
over 1 year ago
Tommy Laybourn was thr right agent for us

Tommy was great to deal with: considerate, energetic and enthusiastic. His advice was good, and he demonstrated a high standard in handling the marketing and sale negotiations. He found us the right buyers at the right time, and we strongly feel he was the right agent for the property.

Seller review
Very stress free and pleasant. Tommy far exceeded our expectations.
over 1 year ago
Very stress free and pleasant. Tommy far exceeded our expectations.

My experience with Tommy was very pleasant. He made what can be a stressful situation a very easy and pleasant one for us. He gave us alot of great guidance and advice on getting our house ready to sell. Once we went live, we had 3 offers within 2 weeks of our house being on the market. The offer we accepted far exceeded our price expectation all thanks to Tommy and his enthusiasm to sell our house. I could not recommend Tommy enough. A great and vibrant real estate agent who brings alot of confidence and market knowledge to the table.

Buyer review
Star sales person
over 1 year ago
Star sales person

Amazing work went above and beyond big time. Very professional With a big smile. Amazing experience. Highly recommended.

Buyer review
We couldn’t have done it without Tommy!
over 1 year ago
We couldn’t have done it without Tommy!

Tommy was an awesome agent, we definitely wouldn’t have been able to buy our first home if it wasn’t for him! After reaching out to us to help, he took us through the process and guided us through what we needed to do. We are so grateful for what he’s done for us and will definitely continue to work with him and recommend him in the future. Our specific process wasn’t easy nor fast, and he stuck with us the whole way. Thanks Tommy for everything!!

Buyer review
Simply Incredible
over 1 year ago
Simply Incredible

Tommy was simply amazing at helping me and my fiancé buy our first home. Always happy to help and patient with endless calls to confirm tiny details. His care and willingness to find out every piece of information we needed made the process so much more comfortable. He was truely an asset and advocated for us!

Seller review
Enthusiastic Agent
over 1 year ago
Enthusiastic Agent

Tommy was super enthusiastic about supporting us to sell our property. His communication throughout the campaign was outstanding. He was realistic in managing our expectations and we were very happy with the result.

Seller review
Delivers great outcomes
over 1 year ago
Delivers great outcomes

Tommy was great. Communication was great. He was dedicated, focused, and exceeded our expectations. His marketing advise and guidance was spot on, and made the sale process easy. Nothing was too difficult and worked well with our family. The kids liked him!

Seller review
seamless
over 1 year ago
seamless

Tommy is a young, enthusiastic agent. Nothing was a problem for him. He was extremely helpful and gave great guidance throughout the whole process. I would 100% recommend him to anyone

Buyer review
Couldn’t ask for a better agent than Tommy.
over 1 year ago
Couldn’t ask for a better agent than Tommy.

To be honest, we didn’t have complete understanding of our own requirements for our first home. Tommy not only made us understand the basics but made us realise things we would need. The detailed information he gave me about the property left no room for questioning. He provided documents very quickly and was very responsive to my concerns. He was very consistent with the updates and follow-ups. I met him at open home of some other property which was not what we needed. He understood what we wanted and gave us options to our key interests. He showed us 2/12 bridge street which was exactly what we needed. Close to public transport, 2 to 3 bed freehold and a garage in Lower Hutt, Melling or Naenae. He is a very good listener with good vibes and professionalism. I’ve already recommended Tommy to my mates.

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