Extremely knowledgeable of the Mosgiel market and was very accurate on her appraisal estimate and the actual selling price. Susan helped us navigate all the things you don't know that you don't know. Very well connected to all the ancillary services involved in selling, organized and scheduled on our behalf which eliminated the burden for us as remote sellers. An absolute pleasure to work with, and if you are looking to sell or buy in Mosgiel you would be doing yourself a disservice if you don't retain Susan as your real estate agent.

Susan was excellent from the first moment we met. She was professional, friendly and always answered our questions, making this experience so much easier. Susan made time for us and accommodated the time difference between countries. Selling remotely can be nerve-wracking, but Susan was amazing. Thank you so very much.

We were very grateful that Susan made time on her Friday evening - outside of usual work hours - to meet with us so that ww could sign the S&P agreement. She then worked with her overseas client and got a response back to us that evening rather than us having to wait all weekend to see if we were successful.

Susan was very positive about the sale of our property, she made it very easy for us. Was honest and informed us what we needed to do before putting the house on the market. Assured us it will sell quickly and it did sell within the week. Susan was very supportive. What was another great advantage is that Susan knew the area very well.

Susan was great to work with she was easy to work around for timings with viewings and things like that and also I had a broken leg at the time of sorting out my offer and she came out to when’re I was staying and helped walk me through everything I needed to do to complete which was really helpful, overall great to work with and definitely made things easier for me buying my first home.

We asked Susan to provide a market appraisal for the sale of Mum's house after she past away. Susan came along with a very thorough and though out appraisal and marketing proposal and walked us through this before leaving us time to consider it. On choosing to go with Susan and Bayleys she came back and reconfirmed the details and of the contract with us. At all times Susan was very professional and showed great caring for our situation taking all the burden away from us. She carefully lead us through scenarios for the sale and the optional approaches that we could consider and take depending on how it panned out. Susan arranged everything and worked in with our timetable and had the staging people and photographer come in on a very short timeline that enabled the house to go to market very soon after we had completed our tidy out of the house. When the house was on the market with open homes we were kept well informed with messages of results and progress that ended in a multi purchaser offer within a week of going to market. The whole experience was made very simple and very caring and removed any avoidable stress that is normally related to house sales especially that of a bereaved family.

Fast and efficient. Always on time. Had a great knowledge of the local market. Obtained a sale quicker than expected.

Susan was extremely helpful and guided us through the our house buying anxieties. Her patience was very much appreciated

Susan you are a gem! Thankyou for being with us for over 10 years selling our property's. Our agent and great mate. Legend.

We recently bought our first home, and we couldn’t have asked for a better real estate agent to guide us through the process. From the very beginning, Susan was professional, honest and answered all our enquiries regarding the property. She explained everything clearly and communication was excellent, and she kept us updated at every stage, which really helped reduce the stress of buying our first home. Susan went above and beyond, from arranging viewings that suited our schedule to giving honest advice and making sure we understood every step of the purchase process. We are incredibly grateful for Susan and would highly recommend them to anyone looking to buy or sell a property.

Susan was a total dream to work with. Her professional attitude, attention to all details, care and empathetic regard during the whole process was a blessing for mum, elevating much stress and hassle. We cannot thank her enough! A massive recommend to all.....she is one of the best!

We've had Susan as our Agent when we moved several years ago and we were very pleased with the way Susan worked for us. We naturally invited her to sell our current property. Susan has kept us informed on all that’s going on. She’s worked very hard for us and achieved a very good .