I can't recommend Susan enough. A really down-to-earth and self motivated person, with a drive to deliver the best outcome for her client. She's someone you can trust and speaks very honestly. I was extremely happy with the sale of my property, she delivered beyond my expectations. I can whole heartedly recommend her.
Susan was in regular communication throughout, very easy to talk to, and when she said she would do something it was done immediately. She offered helpful and intelligent advice and recommendations. We knew exactly what was happening at every stage in the process, the dashboard was kept up to date and a helpful tool. It felt like selling our house was her primary focus. She was available whenever needed and would respond in evenings and weekends when it was warranted. We are very happy that our house was sold quite quickly and appreciated her guidance when there were some minor issues that arose from the buyer towards the end of the process. These were resolved easily. Her communication and knowledge of the market were outstanding. We would work with her again.
We recently purchased a residential property in Palmerston North where Susan Woolnough was the agent. We found Susan very friendly and pleasant to deal with. She was very professional and efficient in returning emails and phone calls.
Selling the house with Susan was an outstanding process. Her knowledge of the market was brilliant especially when the market was volatile for sellers. The initial appraisal as stop on and she did not create an unrealistic expectation on sale price and the presale advice we received was invaluable. The marketing was slick and ensured we had coverage across all relevant platforms, and when push came to shove her negotiation skills came to the fore which delivered a favorable result. A job well done and it was a pleasure dealing with an industry professional
Susan was very knowledgeable of the market and professional and very helpful, if you had any questions.
Ms Susan is really nice to talk to and she respond right a way when you need something whether thru text or call.
I’ve had the pleasure of buying a house through Susan recently and I can she is the most professional easiest person I’ve ever delt with buying a house, would highly recommend her to anyone looking at buying or selling a house. I’m 100% saving her number for the future!
From 1st contact with Susan she has been professional and honest and has worked hard for me as the seller. She has stayed in contact and kept me up to date in all aspects of my listing. If you want a professional, honest, knowledgeable, reliable agent Susan is the agent for you.
It was wonderful working with Susan. Her years of property marketing experience were evident in the negotiations that ensured, leading up to the finalisation of the agreement and the subsequent sale. Thank you for your service.
Susan was professional from start to finish. My brother and I were sent emails regularly, keeping us in the loop about how many enquires she had from the open homes and anyone who had called and showed interest. Susan was very dedicated to selling our house. And it did not take long before we had an offer and the house was sold. She worked her heart out. I would recommend anyone wanting to sell their house, should get in touch with Susan. Christine (Happy Client)
Our experience with Susan from harcourts was really great right from day one her guidance was a godsend as hubby had been in hospital i would recommend Susan to anyone selling theirhome.when she explained wht was happening it put ourmind at rest as my husband had been in hospital. Anything we needed to know Susan explained to us . If we needed to know wht we could do to our home ready for selling Susan gave us a few suggestions. I would recommend Susan to anyone I know who wanted to sell their home. You get agents tht are pushy but Susan was matter of fact and listened to us and guided us along to understand wht was going to happen so I appreciate everything Susan did for us .
Susan was friendly and relatable from the onset. Going the extra mile to ensure that we felt reassured and experienced a smooth process throughout. Her extensive experience, knowledge and advice, along with her down- to- earth, honest and fair way of working, made us feel comfortable and the whole process easier to navigate. I found Susan's communication skills and customer service top-notch, and would gladly recommend her!
