Sue was great to deal with in purchasing our property. When it came to making our offer she was very clear in explaining the process when we were negotiating and she went above and beyond contacting the vendors who were overseas and working outside business hours enabling the sale to move seamlessly. I highly recommend Sue

Sue is professional, incredibly experienced at selling homes, you can tell from the moment you engage, every single detail is thought about. she guides you through everything that is needed to get your home ready for sale. I cannot rate her highly enough. the commitment and hard work she put into selling our dad's home was next level. she is also, funny, kind and empathetic. Best agent experience ever, a joy to work with. thanks Suexx

Hi Working with Sue Hatton was a fantastic experience. From the first property viewing to the final signing, Sue was incredibly communicative and proactive. I couldn’t have asked for a better experience buying my new home than working with Sue Hatton. Sue was incredibly patient, listened to exactly what I was looking for, and expertly guided me through every step of the process. If you are looking for an agent who is dedicated, knowledgeable, and genuinely cares about her clients, I highly recommend Sue Hatton! Kind regards Andrea Harré

Sue is a very experienced salesperson and negotiator who listens to her clients and follows through

Sue sold our previous home, and we were very happy with both the experience and the result. For that reason, she was our first choice when it came time to sell our current property. We have always found Sue to be professional and knowledgeable, with an excellent understanding of the wider Ponsonby area. We greatly value her advice and would happily recommend Sue Hatton.

Demonstrates strong market knowledge. Led us expertly through the house selling process. Went the extra mile. Superb throughout

Sue and Jo were absolutely outstanding to work with, and we couldn’t be happier with the result they achieved for us. From the very beginning, they worked tirelessly on our behalf, taking the time to present all the available marketing options and helping us feel confident in the direction we chose. What truly impressed us was their ability to sell our property using a soft marketing campaign targeting select buyers, something we hadn’t originally planned. Not only did this save us the stress of open homes and going to auction, but they also secured a price we were genuinely happy with. Throughout the entire process, Sue and Jo were incredibly professional, highly communicative, and always quick to respond to any questions we had. Nothing ever felt like too much trouble, and their approachable, supportive manner (and great sense of humour!) made the whole experience seamless and reassuring. Their deep knowledge of the local area, combined with years of real estate experience and Jo’s expertise in marketing and social media, proved to be a powerful combination. They are both hardworking, tenacious, and genuinely dedicated to achieving the best outcome for their clients. We wouldn’t hesitate for a second to work with Sue and Jo again and highly recommend them to anyone looking for exceptional real estate agents.

Sue and Jo showed us the perfect country home and we knew instantly that this was "the one". Their knowledge of the area and all it had to offer helped immensely in our decision making. Nothing was a problem and the whole process has been seamless - just how Real Estate should be, thank you so much, we are so excited to start our next chapter.

Sue was absolutely spot on from start to finish. She came to us with the right property, and the entire purchase process felt effortless, leaving us genuinely happy and confident with our decision. Nothing was ever too difficult for Sue. Her communication was outstanding throughout — consistently keeping everyone informed and ensuring the process ran smoothly at every stage. She truly listened to our needs and understood exactly what we were looking for, never showing us properties that didn’t align with us. It was clear her focus was on finding the right match, not just making a sale. Sue is professional, positive, and a pleasure to work with — always happy, smiling, confident, and genuinely pleased to see us. She worked exceptionally well for both sides, and at no point did the process feel one-sided. We highly recommend Sue to anyone looking for an agent who listens, cares, and delivers an outstanding result.

We highly recommend Sue Hatton and Jo McDonald if you are looking to sell your house. Sue has now sold two houses for us, on both occasions the properties were sold within a week (one before the listing even hit the market), and the second property in a very tough market. She is professional hardworking, knows exactly who to speak to in order to get the results. Sue and Jo made what could have been a very stressful and expensive process in a tough market seamless and stress free - they will definitely be getting house number three when we decide to sell.

We were very fortunate to work with Sue Hatton. She was always reassuring and helped us feel supported and more confident as we navigated a complex campaign to sell our property. She was responsive and her impressive knowledge continued to guide us through the process. We appreciated Sue's calm communicative style, attentive listening skills and providing options to help us move forward. It was a pleasure to work with Sue and we highly recommend her.

Sue and Jo were amazing to work with. From their extensive knowledge of the market to their willingness to help with the small details on open homes, they made the process smooth and stress-free. Transparent and responsive, we were kept well informed of key information throughout. Would highly recommend them to prospective sellers.