Sue sold our previous home, and we were very happy with both the experience and the result. For that reason, she was our first choice when it came time to sell our current property. We have always found Sue to be professional and knowledgeable, with an excellent understanding of the wider Ponsonby area. We greatly value her advice and would happily recommend Sue Hatton.
Demonstrates strong market knowledge. Led us expertly through the house selling process. Went the extra mile. Superb throughout
Sue and Jo were absolutely outstanding to work with, and we couldn’t be happier with the result they achieved for us. From the very beginning, they worked tirelessly on our behalf, taking the time to present all the available marketing options and helping us feel confident in the direction we chose. What truly impressed us was their ability to sell our property using a soft marketing campaign targeting select buyers, something we hadn’t originally planned. Not only did this save us the stress of open homes and going to auction, but they also secured a price we were genuinely happy with. Throughout the entire process, Sue and Jo were incredibly professional, highly communicative, and always quick to respond to any questions we had. Nothing ever felt like too much trouble, and their approachable, supportive manner (and great sense of humour!) made the whole experience seamless and reassuring. Their deep knowledge of the local area, combined with years of real estate experience and Jo’s expertise in marketing and social media, proved to be a powerful combination. They are both hardworking, tenacious, and genuinely dedicated to achieving the best outcome for their clients. We wouldn’t hesitate for a second to work with Sue and Jo again and highly recommend them to anyone looking for exceptional real estate agents.
Sue and Jo showed us the perfect country home and we knew instantly that this was "the one". Their knowledge of the area and all it had to offer helped immensely in our decision making. Nothing was a problem and the whole process has been seamless - just how Real Estate should be, thank you so much, we are so excited to start our next chapter.
Sue was absolutely spot on from start to finish. She came to us with the right property, and the entire purchase process felt effortless, leaving us genuinely happy and confident with our decision. Nothing was ever too difficult for Sue. Her communication was outstanding throughout — consistently keeping everyone informed and ensuring the process ran smoothly at every stage. She truly listened to our needs and understood exactly what we were looking for, never showing us properties that didn’t align with us. It was clear her focus was on finding the right match, not just making a sale. Sue is professional, positive, and a pleasure to work with — always happy, smiling, confident, and genuinely pleased to see us. She worked exceptionally well for both sides, and at no point did the process feel one-sided. We highly recommend Sue to anyone looking for an agent who listens, cares, and delivers an outstanding result.
We highly recommend Sue Hatton and Jo McDonald if you are looking to sell your house. Sue has now sold two houses for us, on both occasions the properties were sold within a week (one before the listing even hit the market), and the second property in a very tough market. She is professional hardworking, knows exactly who to speak to in order to get the results. Sue and Jo made what could have been a very stressful and expensive process in a tough market seamless and stress free - they will definitely be getting house number three when we decide to sell.
We were very fortunate to work with Sue Hatton. She was always reassuring and helped us feel supported and more confident as we navigated a complex campaign to sell our property. She was responsive and her impressive knowledge continued to guide us through the process. We appreciated Sue's calm communicative style, attentive listening skills and providing options to help us move forward. It was a pleasure to work with Sue and we highly recommend her.
Sue and Jo were amazing to work with. From their extensive knowledge of the market to their willingness to help with the small details on open homes, they made the process smooth and stress-free. Transparent and responsive, we were kept well informed of key information throughout. Would highly recommend them to prospective sellers.
Our experience with Sue Hatton and Jo McDonald was fantastic. From the very first meeting we trusted them immediately with our beautiful home - our pride and joy. The combination of Sue's deep expertise in real estate, contacts and knowledge of the Omaha/ Matakana area, along with Jo's mastery of marketing and social media is rare. What this meant for us was a very successful campaign from the get go - the targeted reach they achieved with both their network and their marketing was excellent. The results were phenomenal - we achieved a sale in only 8 days that was quite simply exceptional. Along with their expertise, Sue and Jo are great people. I would trust them with any home we may sell in the future. Thank you, Sue and Jo, for everything you have done for us. Megan & Pete
Sue and Jo were simply fantastic from start to finish through the whole process and delivering a brilliant result. Their open communication, eye for detail, and sharp negotiation skills made all the difference, helping our property stand out in a tricky market. We honestly couldn’t recommend Sue and Jo more highly.
Sue’s an absolute pro - confident, knowledgeable, and experienced. She’s a true negotiator and her calm, collected approach made a potentially difficult time a whole lot easier. Selling a rural property came with its challenges, but Sue managed to successfully navigate through everything that came up. I’d highly recommend her to anyone thinking of selling.
Never met a better agent. Professional, friendly and engaging with prospective buyers and the seller. Understood the selling point of the home and gave great advice on how to prepare it for sale. Her instincts were right on the mark. Behind the scenes she worked really hard, following up with people with tenacity and gave really good and honest feedback back to us on what people were telling her. We were provided with detailed weekly written reports. In our life we’ve bought and sold 8 homes and Sue gave us the best experience we’ve ever had. She is supported by a great team who clearly work well together. The result was an outstanding outcome for us and we can’t thank her enough.
