Sophie was a pleasure to work with — always easy to reach, quick to keep me updated, and genuinely positive even in a tough market. Throughout the process, Sophie kept communication open and honest, and remained approachable at all times. She was proactive and optimistic in navigating a challenging market with a difficult property to sell. I felt she showed a genuine interest in achieving the best result, and was willing to collaborate with other agents to widen the reach and attract more potential buyers.